Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11355152
Complaint Date: 2020-09-15
Fail Date: 2020-06-02
Manufacturer’s Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: YUKON
Model Year: 2013
Summary
2ND DASH THAT HAS CRACKED. FIRST WAS IN APPROX 2015 AND THEN THIS YEAR. LARGE COMPLETE SECTION BROKEN OUT. CAME OUTSIDE TO FIND IT HAD CRACKED AND KEEP WINDSHIELD COVER IN IT. BOTH DOOR HANDLES HAVE BROKEN AND I HAVE REPLACED THOSE. VEHICLE ONLY HAS 55,465 MILES CURRENTLY.
Read More...NHTSA ID Number: 11355151
Complaint Date: 2020-09-15
Fail Date: 2020-02-01
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle Make: JEEP
Vehicle Model: CHEROKEE
Model Year: 2018
Summary
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE GEAR SHIFTER BOX WAS ILLUMINATED AS WELL. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE CONTACT CALLED #1 COCHRAN CHRYSLER
DODGE
JEEP
RAM
(110 RTE 908 BUILDING 2, NATRONA HEIGHTS, PA 15065, (412) 245-4280) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
NHTSA ID Number: 11355150
Complaint Date: 2020-09-15
Fail Date: 2020-09-07
Manufacturer’s Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: VELOSTER
Model Year: 2013
Summary
MY CAR IS UNDER OPEN RECALL WITH HYUNDAI COMPAIGN # RECALL 182 OR NHTSA RECALL #19V204000 . I HAVE ENGINE DAMAGE IN CYLINDER NUMBER 2 WHICH IS DUE TO THE MIX OF AIR AND FUEL AND HYUNDAI
REFUSE TO COVER MY ENGINE UNDER THIS RECALL EVEN THEY PUT SAFETY RISK OF THIS RECALL IS :ENGINE DAMAGE CAN INCREASE THE RISK OF A FIRE OR CAUSE AN ENGINE STALL, INCREASING THE RISK OF A CRASH. SO HYUNDAI
WANT TO DO ONLY SOFTWARE UPDATE TO PREVENT THE SAFETY RISK BUT IT IS TO LATE FOR MY CASE SINCE THE RISK OR THE DAMAGE IS ALREADY HAPPENED TO MY CAR AND THEY REFUSE TO COVER THE BAD ENGINE THAT I HAVE NOW . NOTE: THE MILEAGE OF MY CAR IS 42000 MILES. THAT IS THE INFORMATION PROVIDED BY THE HYUNDAI
FOR THIS RECALL. HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGNHOME/CAMPAIGN/INDEX.
NHTSA ID Number: 11355149
Complaint Date: 2020-09-15
Fail Date: 2020-06-02
Manufacturer’s Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: YUKON
Model Year: 2013
Summary
2ND DASH THAT HAS CRACKED. FIRST WAS IN APPROX 2015 AND THEN THIS YEAR. LARGE COMPLETE SECTION BROKEN OUT. CAME OUTSIDE TO FIND IT HAD CRACKED AND KEEP WINDSHIELD COVER IN IT. BOTH DOOR HANDLES HAVE BROKEN AND I HAVE REPLACED THOSE. VEHICLE ONLY HAS 55,465 MILES.
Read More...NHTSA ID Number: 11355148
Complaint Date: 2020-09-15
Fail Date: 2018-09-01
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle Make: JEEP
Vehicle Model: CHEROKEE
Model Year: 2017
Summary
HAVING SERIOUS SHIFTING ISSUES AND IT IS BEING IGNORED BY THE MANUFACTURER AS SOMETHING THAT IS SUPPOSE TO BE A CHARACTERISTIC FOR THIS VEHICLE WHICH IS IMPOSSIBLE.
Read More...NHTSA ID Number: 11355147
Complaint Date: 2020-09-15
Fail Date: 2020-09-14
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: TOWN AND COUNTRY
Model Year: 2010
Summary
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT CONTACTED RAIRDON'S CHRYSLER
JEEP
DODGE
OF BELLINGHAM (1615 IOWA ST, BELLINGHAM, WA 98229; (360) 255-4800) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,412. INVALID VIN.
NHTSA ID Number: 11355146
Complaint Date: 2020-09-15
Fail Date: 2020-09-01
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle Make: JEEP
Vehicle Model: RENEGADE
Model Year: 2018
Summary
THE FRONT BRAKE ROTORS ON MY JEEP ARE GROOVED EXTREMELY BAD. I ONLY HAVE 24,000 MILES ON IT AND I NEVER BRAKE HARD. I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THE PADS LOOK LIKE NEW AND THAT THERE IS NO OUTSIDE CAUSE FOR THE GROOVING AND THAT THE ROTORS WOULD NEED TO BE REPLACED. THERE IS A GRINDING FEEL WHEN DRIVING AND BRAKING.
NHTSA ID Number: 11355145
Complaint Date: 2020-09-15
Fail Date: 2020-09-03
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FUSION
Model Year: 2012
Summary
2012 FUSION SEL, 3.0L V6, 112,000 MILES: ON 9-3-2020 I WAS PULLING OUT OF THE LOCAL SHOPPING CENTER. AS I WAS PROCEEDING IT APPEARED THAT THE ENGINE HAD STALLED. IN ACTUALITY THE ENGINE DID NOT STALL AND THERE WAS A FAULT MESSAGE DISPLAYED "POWER STEERING ASSIST FAULT". I PROCEEDED HOME WITH GREAT DIFFICULTY STEERING THE CAR. ON THE WAY HOME I STOPPED AT THE LOCAL AUTOZONE CAR CARE CENTER TO REVIEW THE OWNER'S MANUAL FOR A POSSIBLE EXPLANATION AND REMEDY. THE MANUAL STATED THAT THERE WAS NO SERVICE FOR THE POWER STEERING SYSTEM ON THIS MODEL FUSION (FULLY ELECTRIC). I PROCEEDED OUT OF THE PARKING LOT AND AS SOON AS I WENT FORWARD A SECOND ALARM DISPLAYED "SERVICE ADVANCETRAC". NOW THE DISPLAY TOGGLED BETWEEN THESE TWO ALARMS. THE DAY PRIOR TO MY SERVICE APPOINTMENT I NOTICED THAT WHEN I STARTED THE CAR ONLY THE "SERVICE ADVANCETRAC" ALARM DISPLAYED, BUT THE VEHICLE STILL HAD NO POWER STEERING. THE FOLLOWING MORNING I TOOK THE VEHICLE TO THE FORD DEALERSHIP FOR DIAGNOSTICS. LATER THAT DAY I WAS CONTACTED BY THE SERVICE ADVISOR WHO INFORMED ME THAT THE POWER STEERING RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE COST WAS GOING TO BE IN EXCESS OF $2000. BY NOW I HAD DONE SOME RESEARCH INTO THIS AND FOUND THAT THERE WAS A RECALL FOR THIS VERY PROBLEM (NHTSA ID# 15V340000, FORD
ID# 15S18). I RELAYED THIS INFORMATION TO THE FORD
SERVICE ADVISOR AND HE INFORMED ME THAT "YES THERE WAS A RECALL BUT MY VIN# WAS NOT INCLUDED". I AM AT A LOSS AS TO HOW THIS VEHICLE COULD NOT BE INCLUDED. THE VEHICLE IS VERY WELL MAINTAINED AND HAS ONLY 112,000 MILES OF MOSTLY HIGHWAY DRIVING. I CAN SAY WITH A GREAT DEAL OF CERTAINTY THAT HAD THIS OCCURRED ON THE HIGHWAY, ESPECIALLY AT AN EXIT OR ENTRANCE RAMP, THERE WOULD HAVE BEEN A DIFFERENT OUTCOME TO THIS. AT THIS TIME, EVEN AFTER THE REPAIR, I AM GOING TO BE UNSURE AND WORRIED ABOUT THE VEHICLE LOOSING STEERING CONTROL.
NHTSA ID Number: 11355144
Complaint Date: 2020-09-15
Fail Date: 2012-03-16
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: SEBRING
Model Year: 2010
Summary
1. SENSOR LIGHTS ARE ON. 2. SEATBELTS GET STUCK. 3. HORN DOESN'T WORK. 4. SENSOR IS ON FOR THE BACK LEFT REAR TIRE.
Read More...NHTSA ID Number: 11355143
Complaint Date: 2020-09-15
Fail Date: 2020-09-15
Manufacturer’s Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: 4RUNNER
Model Year: 2018
Summary
LEFT REAR WINDOW POPPED WHILE MAKING A LEFT TURN
Read More...Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
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Last update on 2025-05-17 / Affiliate links / Images from Amazon Product Advertising API