Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11355182
Complaint Date: 2020-09-15
Fail Date: 2020-04-15
Manufacturer’s Name: Nissan
North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: LEAF
Model Year: 2020
Summary
ON SEVERAL OCCASIONS IN BOTH RURAL AND SUBURBAN ENVIRONMENTS, REGARDLESS OF WEATHER TEMPERATURE OUTSIDE AND DURING NORMAL FORWARD DRIVING MOTION, THE CAR REPORTS THAT THE FORWARD CAMERA OVERHEATS AND IMMEDIATELY RENDERS THE COLLISION AVOIDANCE SYSTEM AND PROPILOT INOPERATIVE. DASH LIGHTS PICTURE INCLUDED.1ST OVERHEATING OCCURRENCE HAPPENED ON APRIL 15, 2020 AND THE AFTER 2 MORE OCCURRENCES I TOOK A PICTURE ON JULY 6, 2020. NISSAN SERVICE REFUSES TO ACKNOWLEDGE THIS AS A SAFETY ISSUE AND DISMISSES THE ISSUE WHEN I REQUEST SERVICE, STATING THAT IT IS "NORMAL OPERATION."
NHTSA ID Number: 11355181
Complaint Date: 2020-09-15
Fail Date: 2020-09-09
Manufacturer’s Name: Harley-Davidson Motor Company
Vehicle Make: HARLEY-DAVIDSON
Vehicle Model: FLHX
Model Year: 2008
Summary
WHEN RIDING THE THROTTLE GOES INTO LIMP MODE. ON THE FREEWAY WHILE CHANGING LANES LOST MY THROTTLE IN FRONT OF CARS GOING 75 MPH THIS IS VERY DANGEROUS!
Read More...NHTSA ID Number: 11355180
Complaint Date: 2020-09-15
Fail Date: 2018-08-30
Manufacturer’s Name: Newmar Corporation
Vehicle Make: NEWMAR
Vehicle Model: DUTCH STAR
Model Year: 2019
Summary
MY VEHICLE IS BUILD ON A FREIGHTLINER CHASSIS AND HAS AN OPTIVIEW DIGITAL DASH. WHEN DRIVING AT NIGHT THE DASH DISPLAY LIGHTS CANNOT BE DIMMED.
NHTSA ID Number: 11355179
Complaint Date: 2020-09-15
Fail Date: 2020-08-13
Manufacturer’s Name: Mazda Motor Corp.
Vehicle Make: MAZDA
Vehicle Model: CX-9
Model Year: 2012
Summary
BRAKE BOOSTER ON VEHICLE WENT OUT WHILE DRIVING, HARD TO ENGAGE BRAKE AND SLOW VEHICLE TO A STOP.
Read More...NHTSA ID Number: 11355178
Complaint Date: 2020-09-15
Fail Date: 2018-10-06
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: FIT
Model Year: 2009
Summary
I WAS IN A VEHICLE ACCIDENT 10-6-18. THE AIRBAG DID NOT DEPLOY CORRECTLY AND RESULTED IN MY BACK BEING BROKE AND TWO DIFFERENT PLACES ALMOST SEVERING MY SPINAL CORD.
Read More...NHTSA ID Number: 11355177
Complaint Date: 2020-09-15
Fail Date: 2020-09-14
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: TOWN AND COUNTRY
Model Year: 2013
Summary
PROBLEM BEGINS WITH RANDOM DING, ALL DASHBOARD LIGHTS COME ON, SPEEDOMETER/FUEL GAUGE/TACHOMETER DO NOT FUNCTION AT ALL, TURN SIGNALS & HAZARDS DON'T WORK, WIPERS TURN ON BY THEMSELVES FOR A FEW SWIPES AND THEN GO BACK OFF. THIS LASTS A FEW SECONDS AND GOES BACK TO NORMAL. REOCCURS RANDOMLY, LASTING FROM 10 SECONDS TO A FULL DAY OF DRIVING. IT DOESN'T MATTER IF THE VAN IS MOVING OR STILL, JUST STARTED OR BEEN RUNNING- IT HAPPENS VERY RANDOMLY. YESTERDAY, I STARTED THE VAN AND ALL DASH LIGHTS WERE LIT, NO GAUGES WORKED, AND TURN SIGNALS & HAZARDS DID NOT WORK FOR SEVERAL HOURS. TODAY I STARTED IT AND AFTER DRIVING ABOUT 5 MINUTES, FIXED ITSELF AND WENT BACK TO NORMAL.
Read More...NHTSA ID Number: 11355176
Complaint Date: 2020-09-15
Fail Date: 2018-10-16
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: FIT
Model Year: 2009
Summary
I WAS IN A VEHICLE ACCIDENT 10-6-18. THE AIRBAG DID NOT DEPLOY CORRECTLY AND RESULTED IN MY BACK BEING BROKE AND TWO DIFFERENT PLACES.
Read More...NHTSA ID Number: 11355175
Complaint Date: 2020-09-15
Fail Date: 2019-04-10
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FUSION
Model Year: 2009
Summary
THE VEHICLE: 2009 FORD FUSION VIN #[XXX] WAS RECALLED DUE TO DEFECTED ANTI-LOCK BRAKING SYSTEM MY SON PURCHASED THE VEHICLE IN DECEMBER 2018 FROM DRIVE NOW MOTORS, HILLSBOROUGH BLVD, TAMPA (NOW LOCATED ON FLORIDA AVE.) THE OWNER NAME IS SAM. I ADDED THE VEHICLE TO MY EXISTING INSURANCE WITH WINDHAVEN. WE RETURNED THE VEHICLE A FEW WEEKS AFTER PURCHASING DUE TO THE BRAKES NOT WORKING PROPERLY. THE DEALERSHIP MADE SOME ADJUSTMENTS AND TOLD US IT WAS FINE. BUT I CONTINUE TO COMPLAINED AFTER THEY MADE ADJUSTMENT BECAUSE IT STILL DID NOT WORK RIGHT FOR ME, BUT THE OWNER DID NOT WANT TO HELP US ANY FURTHER. ON APRIL 10, 2019, THE CAR WAS TOTALED WHEN MY SON LOST CONTROL OF THE CAR DRIVING INTO OUR COMMUNITY WALL. WE REPORTED THE ACCIDENT TO WINDHAVEN INSURANCE; THEY OPENED THE CLAIM BUT WE HEARD NOTHING ELSE ABOUT IT. THEY DID PAY FOR THE WALL REPAIR IN OUR COMMUNITY. ALMOST A YEAR LATER, WE RECEIVED THE SAFETY RECALL NOTICE FROM FORD (IN JANUARY, 2020). I CONTACTED WINDHAVEN AGAIN AND WAS TOLD THE STATE (FIGA) WAS HANDLING THIS CLAIM, AND GIVEN THE 800# TO GET MORE INFORMATION. AFTER MAKING NUMEROUS CONTACT WITH THE FIGA, I WAS TOLD MY INSURANCE WAS CANCELLED BECAUSE WINDHAVEN WENT OUT OF BUSINESS; AND I HAD TO SEND AN EMAIL TO REQUEST MY CLAIM BE REOPENED AND INVESTIGATED WITH THIS NEW (RECALL) INFORMATION. I ALSO CONTACTED FORD MANUFACTURER ABOUT THE RECALL AND THE BRAKES PROBLEMS THAT LED TO THE ACCIDENT. THE REPRESENTATIVE TOOK MY INFORMATION AND SAID HE WILL INVESTIGATE AND CONTACT ME, BUT I NEVER HEARD BACK FROM THEM. I, THEREFORE, CONTACTED FIGA AGAIN AND WAS EVENTUALLY REFERRED TO AN ADJUSTER. [XXX]. HE REFERRED ME TO THIS COMPLAINT PAGE BECAUSE HE SAID THERE WAS NOTHING ELSE CAN BE DONE BECAUSE WE DIDN'T HAVE COMP AND COLLISION. WE NEED THIS MATTER INVESTIGATED BECAUSE THE INCIDENT WITH THE BRAKES IS COUNTING AGAINST MY SON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID Number: 11355174
Complaint Date: 2020-09-15
Fail Date: 2020-09-01
Manufacturer’s Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SOUL
Model Year: 2014
Summary
IF YOU TURN ON THE HEADLIGHTS THEY LIGHTS WILL FLICKER ON AND OFF AND SOMETIMES JUST GO OFF WITHOUT WARNING WHICH AT NIGHT CAN BE VERY DANGEROUS AND SCARY. THE VEHICLE IS IN MOTION WHILE DOING THIS AND IT CAN BE ON CITY STREET OR HIGHWAY AND ALSO HAPPENS WHEN TURNING OR JUST GOING STRAIGHT
Read More...NHTSA ID Number: 11355173
Complaint Date: 2020-09-15
Fail Date: 2020-09-01
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2017
Summary
UNCOMMON VEHICLE VIBRATIONS FELT WHILE IDLING. WHILE DRIVING, VEHICLE SHAKES AT ALL SPEEDS AND BECOMES MORE PRONOUNCED THE FASTER THE VELOCITY. AFTER HAVING ROUTINE MAINTENANCE PERFORMED AT CHAPMAN LAS VEGAS VEHICLE WAS RETURNED TO ME. WHEN I TOOK POSSESSION AND STARTED THE VEHICLE AT CHAPMAN LAS VEGAS IT MISFIRED (UNCONTROLLABLY SHAKING) AND THE CHECK ENGINE LIGHT TURNED ON. DEALER ENDED UP KEEPING VEHICLE ANOTHER DAY TO INSPECT MISFIRE/CHECK ENGINE LIGHT ISSUE. ACCORDING TO CHAPMAN LAS VEGAS THEY COULD NOT IDENTIFY THE REASON FOR THE MISFIRE/CHECK ENGINE LIGHT AND HAD ME PICK UP THE VEHICLE THE NEXT DAY. EVER SINCE THAT INCIDENT THE VEHICLE HAS BECOME UNSTABLE AND CONSTANTLY SHAKES. I WAS ADVISE BY CHAPMAN LAS VEGAS TO "CONTINUE DRIVING THE VEHICLE UNTIL ENGINE LIGHT COMES ON" AS THEY CAN'T FIGURE OUT THE PROBLEM FOR THE CONTINUED SHAKING. THIS HAS BEEN GOING ON FOR A FEW WEEKS NOW. I DO NOT FEEL SAFE CONTINUING TO DRIVE A DEFECTIVE VEHICLE. I'M NOW STARTING TO FEEL AND HEAR RATTLING SOUNDS WHILE MAKING TURNS. NOT SURE IF ITS AT ALL CONNECTED BUT AGAIN THE VEHICLE DOES NOT FEEL SAFE. SPOKE WITH SERVICE DEPARTMENT AGENT TODAY AND WILL BE DROPPING THE VEHICLE OFF AGAIN. ON TOP OF THE SHAKING NOW THE REAR VIEW CAMERA IS NOT WORKING PROPERLY. IVE TAKEN VIDEOS OF THE REARVIEW CAMERA ISSUES. UNFORTUNATELY I CAN'T VIDEO THE VIBRATING VEHICLE. ON 9/14/2020 AT APPROXIMATELY 9:30 AM AN EMPLOYEE OF CHAPMAN LAS VEGAS (MECHANIC MARK) DID A DRIVE ALONG WITH ME SO THAT HE COULD ASSES THE SHAKING OF THE VEHICLE. HE CONFIRMED THAT IN FACT IT WAS SHAKING. HE ADVISED THAT HE THOUGHT IT MIGHT BE AN ISSUE WITH THE TIRES. I IMMEDIATELY (1 HOUR LATER) WENT AND HAD THE TIRE TREAD CHECKED, TIRES ROTATED AND BALANCED. THE SHAKING STILL CONTINUES!
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