Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11354664
Complaint Date: 2020-09-13
Fail Date: 2020-06-15
Manufacturer’s Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: GENESIS
Model Year: 2015
Summary
REAR DRIVER SIDE TAIL LIGHT AND TURN SIGNAL WORKS INTERMITTENTLY. MOISTURE WAS ACCUMULATED IN TAIL LIGHT HOUSING. HYUNDAI DEALERS ARE AWARE OF DEFECT BUT HAVE TAKEN NO CORRECTIVE ACTIONS.
NHTSA ID Number: 11354663
Complaint Date: 2020-09-13
Fail Date: 2018-09-14
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: ALTIMA
Model Year: 2015
Summary
2015 NISSAN ALTIMA - THE LOW BEAMS PROVIDE INSUFFICIENT LIGHTING DURING NIGHT DRIVING AND CREATES A SAFETY HAZARD. I BOUGHT THE VEHICLE USED IN 2018. I REPLACED THE BULBS BUT THERE WERE NO IMPROVEMENTS. FRIENDS AND FAMILY NOTICE THE PROBLEM AND ARE AFRAID TO DRIVE AT NIGHT IN THIS CAR. RESEARCH SHOWS THE PROJECTOR BOWLS ARE DEFECTIVE AND IT IS GOING TO COST ME NEARLY $1K TO REPLACE BOTH HEADLIGHT ASSEMBLIES.
NHTSA ID Number: 11354662
Complaint Date: 2020-09-13
Fail Date: 2020-02-04
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2015
Summary
TIRE TREAD SEPARATION ON FEDERAL COURAGIA TIRE. ONLY ONE TIRE HAS A SEPARATION ON THE RIGHT HAND WALL OF TIRE. NOTICED THE VEHICLE WAS VEERING TO ONE SIDE, SO VEHICLE WAS TAKEN TO DEALERSHIP FOR INSPECTION. MANUFACTURED WAS CONTACTED ABOUT THIS BUT CLAIM THAT THERE ARE NO ACTIVE RECALLS ON THIS TIRE. THE OPTION TO CHOOSE TIRE MODEL DIDN'T HAVE THIS PARTICULAR TIRE MODEL. THE TIRE MODEL IS: FEDERAL COURAGIA M/T
Read More...NHTSA ID Number: 11354661
Complaint Date: 2020-09-13
Fail Date: 2018-09-11
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle Make: JEEP
Vehicle Model: COMPASS
Model Year: 2011
Summary
FOR OVER TWO YEARS MY AIR BAG LIGHT HAS BEEN ON. I TRIED TO LOCATED THE A POSSINLE FUSE BUT FOUND THE FUSE BOX WAS MISLABLED ON THE DIAGRAM. CHECK YOU TUBE AND DIAGRAM IN MANUAL DID NOT MATCH. SO I LIVED WITH THE ISSUE BECAUSE FOR INSPECTION IT DID NOT AFFECT EMMISSIONS. NOW THAR I AM PASSING THE VEHICAL TO MY DAUGHTER I FOUND THERE WAS A RECALL ON THE AIRBAG AND SEATBELT ALONG WITH A STEERING NUT TO CHECK. I WANT THE VWHICLE TO BE SAFE FOR HER. I ALREADY PUT A LOT OF MONEY INTO THE JEEP FROM A NEW TRANSMISSION, WIRING CONCERNS LOCATED UNDER DRIVERS FRONT TIRE, TIMING BELT AND GENERAL MAINTAINANCE.
NHTSA ID Number: 11354660
Complaint Date: 2020-09-13
Fail Date: 2020-08-04
Manufacturer’s Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TRAILBLAZER
Model Year: 2021
Summary
WHEN IT IS DARK OUTSIDE AND YOU PUT THE VEHICLE IN REVERSE, THE LIGHTS NEXT TO THE BACK UP CAMERA CAUSES THE SCREEN INSIDE THE CAR TO SHOW BRIGHT WHITE. THERE IS NO WAY TO SHUT THE SCREEN OFF WHEN IN REVERSE. I HAVE TURNED THE BRIGHTNESS ALL THE WAY DOWN BUT IT IS STILL VERY BRIGHT MAKING IT IMPOSSIBLE TO SEE YOUR SURROUNDINGS SAFELY. I HAVE ALMOST HIT A TREE AND DROVE INTO A DITCH TRYING TO REVERSE AT DARK. THIS IS VERY DANGEROUS AND NEEDS TO BE FIXED.
Read More...NHTSA ID Number: 11354659
Complaint Date: 2020-09-13
Fail Date: 2020-01-08
Manufacturer’s Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: OUTBACK
Model Year: 2020
Summary
MY WINDSHIELD SPONTANEOUSLY CRACKED. NO OBJECT HIT IT. STARTED AS ONE INCH LINE. BY THE TIME I LEFT WORK IT WAS A FOOT AND A HALF IN LENGTH. DEALER SAID THERE WAS OBVIOUS ROCK IMPACT. I DID NOT TAKE A PICTURE WHEN I GOT TO WORK BECAUSE I WAS LATE. FIGURED I COULD DO IT AFTER WORK THEN IT HAD GROWN. I REFUSE TO BUY ANOTHER SUBARU WINDSHIELD. THIS HAPPENED WITH LESS THAN 5000 MILES
NHTSA ID Number: 11354658
Complaint Date: 2020-09-13
Fail Date: 2020-09-13
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2016
Summary
WHILE THE VEHICLE IS IN MOTION AND SLOWING DOWN IT LUNGES FORWARD WITH NO INPUT FROM THE DRIVER. THIS SOMETIMES OCCURS BY TAKING YOUR FOOT OFF THE GAS. THIS HAPPENS EVERYWHERE, ON CITY STREETS, HIGHWAYS ETC. THIS HAS HAPPENED ALMOST EVERY TIME THE CAR IS DRIVEN.
Read More...NHTSA ID Number: 11354657
Complaint Date: 2020-09-13
Fail Date: 2020-09-11
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle Make: DODGE
Vehicle Model: DURANGO
Model Year: 2008
Summary
THE FUEL LINE FROM THE FUEL PUMP CAME OFF WHILE DRIVING DOWN THE ROAD IT HAS NEVER BEEN TOUCHED IT IS ALL FACTORY ORIGINAL AND I FOUND TWO OTHER HOSES OFF TO BOTH HAD NO CLAMPS ON IT FROM THE FACTORY THIS IS A MAJOR FIRE HAZARD AND I WANT TO BE REPAID FOR MY REPAIRS YOU SHOULD'VE ALREADY RECALLED THIS IT'S ON THE INTERNET AND IT HAS BEEN PROVEN IT'S HAPPENED TO MULTIPLE VEHICLES WHY HAS THIS NOT BEEN RECALLED THIS IS A MAJOR FIRE HAZARD AND YOU'RE DOING NOTHING ABOUT IT IS DODGE PAYING YOU TO KEEP YOUR MOUTH SHUT OR YOU AS CROOKED AS THE REST OF THE COMPANIES OUT THERE IT SOUNDS LIKE IT BECAUSE WHY IS IT ALL OVER THE INTERNET WHY HAS NOTHING BEEN DONE THIS SHOULD'VE BEEN TOOK CARE OF YEARS AGO
NHTSA ID Number: 11354656
Complaint Date: 2020-09-13
Fail Date: 2020-09-11
Manufacturer’s Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: OUTBACK
Model Year: 2018
Summary
MY WINDSHIELD CRACKED FOR NO APPARENT REASON ON THE DRIVER'S SIDE. THE CAR HAD NOT BEEN HIT BY ANYTHING, BUT HAD BEEN SITTING IDLE OVERNIGHT. THERE WAS ONLY A 15 DEGREE TEMPERATURE CHANGE SO IT WASN'T THAT.
Read More...NHTSA ID Number: 11354655
Complaint Date: 2020-09-13
Fail Date: 2020-08-15
Manufacturer’s Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: TACOMA
Model Year: 2005
Summary
THERE WAS A RECALL ON THE FRAME AND IN 2015 MY FATHER-IN-LAW OWNED THE VEHICLE AND HAD IT INSPECTED AND ALL I KNOW IS IT PASSED. HE IS DECEASED NOW AND I OWN THE VEHICLE AND RECURVED NOTIFICATION ABOUT A RECALL ON THE REAR SPRINGS SO MADE AN APPOINTMENT AND THEY TOLD ME THAT THEY COULDN'T FIX THE PROBLEM BECAUSE THE FRAME WAS TO RUSTED TO SAFELY TAKE SPRINGS OFF TO REPLACE. THE FRAME RECALL HAS EXPIRED BUT THE SPRING RECALL IS STILL IN EFFECT. SO I FEEL THAT TO FIX THE SAFETY ISSUE THEY SHOULD FIX THE FRAME SO THAT THEY CAN FIX THE SPRINGS TO SOLVE THE SAFETY ISSUE. ANY ADVICE OR HELP WOULD BE GREATLY APPRECIATED.
Read More...Search NHTSA Database for Recalls
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- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours.
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM
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- THINKCAR TK672 OBD2 Scanner: Powered by an MT8365 CPU with a 2.0GHz Cortex-A53 quad-core processor, the TK672 ensures quick and accurate diagnostics. It offers 32GB of ROM for ample diagnostic data and software storage. The 7-inch widescreen display (1024x600) provides clear and detailed visuals. Modern connectivity options include a TYPE-C charging port, USB 2.0, dual-band WiFi (2.4G/5G), and Bluetooth 5.0 with backward compatibility, ensuring seamless data transfer and updates. A 3150mAh/3.8V battery supports extended sessions. The 1.2-meter detachable DB15 diagnostic cable adds convenience and flexibility, making it easy to connect to various vehicles.
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- 28 Reset services Premier Car Diagnostic Scanner:Specializing in 28 essential reset services, this powerful tool features important reset functions such as Oil Reset, I.M.M.O Reset,D.P.F Reset,SAS Calibration, ABS
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