Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11352119
Complaint Date: 2020-08-30
Fail Date: 2020-08-22
Manufacturer’s Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TRAVERSE
Model Year: 2014
Summary
PLEASE ASSOCIATED THIS COMPLAINT WITH TRACKING #11352061. I WANTED TO PROVIDE AN ADDITIONAL PICTURES. I'VE WATCHED AND READ A RECALL REGARDING THESE ISSUES WITH SEVERAL CHEVROLET MODELS OVER THE YEARS AND OVER 1.37 MILLION VEHICLES WERE RECALLED. I BELIEVE THIS SHOULD BE A RECALL. ATTACHED IS THE CODE ASSOCIATED WITH THE PROBLEM. AGAIN I OWN A 2014 CHEVY TRAVERSE LT WARNINGS HAVE COME UP TWICE IN 1 WEEK.
NHTSA ID Number: 11352120
Complaint Date: 2020-08-30
Fail Date: 2020-08-25
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: MALIBU
Model Year: 2015
Summary
CAR HAS 23,800 MILES ON IT AND THE SERVICE AIRBAG WARNING LIGHT HAS COME UP ON THE DASHBOARD AND DOESN'T GO OFF. DIAGNOSTIC IS NOT PULLING ANY CODE. MONTHLY DIAGNOSTIC REPORT FROM GM SAYS THERE IS NO PROBLEM. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ISSUE.
Read More...NHTSA ID Number: 11352121
Complaint Date: 2020-08-30
Fail Date: 2020-03-20
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TACOMA
Model Year: 2016
Summary
DURING HEAVY RAINFALL, BACK DRIVER SIDE GETS WET. I NOTICED THIS BACK IN MARCH AND CALLED THE DEALERSHIP. THEY ASKED ME TO CALL BACK IN A WEEK BECAUSE THEY WERE CLOSING DUE TO COVID. I'VE HAD MEDICAL ISSUES SINCE THEN AND HAVEN'T BEEN ABLE TO CONTACT THEM. BUT I'LL TRY TO TOMORROW. NOW THE WATER FROM THE RAINS ARE GETTING TO THE MIDDLE BETWEEN THE TWO SEATS. SMELLS BAD. I FEEL THAT THE SEAT FOAMS ARE BAD. AND IT'S GROWING MILDEW ON THE BOTTOM LEFT SIDE (ON THE CARPET) UNDER THE DRIVER SIDE BACK SEAT. THE TOP OF THE INSIDE OF THE ROOF ON THE DRIVER SIDE IS ONLY SHOWING WATER THAT HIGH. THE SEAM ON TOP OF THE TRUCK SEEMS SECURE SO I FEEL LIKE IT'S COMING THROUGH THE 3RD BRAKE LIGHT (THE ONE THAT IS ABOVE THE WINDOW). I KNOW IT'S GETTING WET WHEN THE TRUCK IS STILL. PRETTY SURE IT IS, AS WELL, WHEN THE TRUCK IS MOVING. ALSO, I MENTIONED THAT I FIRST NOTICED THE ISSUE BACK IN MARCH. BUT THE PICS THAT I SUBMITTED ARE FROM THE RAIN THAT WE JUST GOT TODAY.
Read More...NHTSA ID Number: 11352122
Complaint Date: 2020-08-30
Fail Date: 2018-05-01
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: GRAND CARAVAN
Model Year: 2016
Summary
THE DOOR LOCKS ON BOTH SLIDING PASSENGER DOORS FAILED. THERE IS NO MANUAL LOCK TO BE ABLE TO INGRESS AND EGRESS THE VEHICLE. IT STARTED WITH AN OBNOXIOUS BUZZING SOUND WHEN THE LOCK OR UNLOCK BUTTON WAS PRESSED. IT QUICKLY THEN STOPPED WORKING AT ALL SO THAT PASSENGERS HAVE TO CLIMB IN THROUGH THE REAR. THIS IS NOT ACCEPTABLE FOR ELDERLY PEOPLE OR VERY SMALL CHILDREN. IT IS A DANGEROUS SITUATION IN AN EMERGENCY AND HIGHLY ANNOYING TO SAY THE LEAST IN DAY TO DAY USAGE. THIS HAPPENED WHEN THE VEHICLE WAS JUST TWO YEARS OLD! NOT ACCEPTABLE! JUST WAIT UNTIL SOMEBODY IS TRAPPED IN A DANGEROUS SITUATION THAT LEADS TO DEATH OR SEVERE INJURY. THERE SHOULD ALWAYS BE A MANUAL WAY TO ENTER AND EXIT A VEHICLE.
Read More...NHTSA ID Number: 11352123
Complaint Date: 2020-08-30
Fail Date: 2020-08-30
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: TLX
Model Year: 2015
Summary
I TURNED OFF MY CAR FOR A MOMENT WHEN I ATTEMPTED TO START BACK UP IT WOULD NOT TURN OVER AT ALL.
Read More...NHTSA ID Number: 11352124
Complaint Date: 2020-08-30
Fail Date: 2020-08-30
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 2500
Model Year: 2020
Summary
THE CAB IS LEAKING RAIN WATER IN THE BACK DRIVER SIDE CORNER OF THE CAB! I JUST NOTICED IT WHILE WE WERE DRIVING IN THE RAIN. IT LOOKS LIKE IT HAS OCCURRED TWICE BEFORE BECAUSE OF STAINS.
Read More...NHTSA ID Number: 11352125
Complaint Date: 2020-08-30
Fail Date: 2020-08-30
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 1500
Model Year: 2017
Summary
I WAS DRIVING DOWN A CITY STREET AT AROUND 35MPH, STEERING GOT REAL STIFF, AND THE STEERING WHEEL WOULDN'T MOVE BACK TO CENTER, SHORTLY AFTERWARDS ALL POWER STEERING ASSIST WENT OFF. WAS ABLE TO GET TO SAFETY BUT THINGS WOULD'VE BEEN A LOT WORSE IF THERE WAS TRAFFIC.
Read More...NHTSA ID Number: 11352126
Complaint Date: 2020-08-30
Fail Date: 2020-08-30
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CAMARO
Model Year: 2017
Summary
THE CAR SHUT OFF AND THEN WOULDN'T START. HAD ENGINE REPLACED BECAUSE THE ENGINE WAS LOCKED UP. RECENTLY RECEIVED THE VEHICLE AND GAUGE CLUSTER SHUTS DOWN COMPLETELY WHILE DRIVING VEHICLE ALONG WITH INFOTAINMENT SYSTEM. WHEN IT TURNS BACK ON SCREEN SHOWS: SERVICE STIBILLITRAC, ABS SYSTEM, BATTERY SYSTEM, ENGINE OIL LOW, ENGINE REDUCED POWER, REDUCE CLUTCH USE, AND CHECK ENGINE LIGHT. HAD NO POWER STEERING, NO ACCELERATION, AND HAD LOSS OF BRAKES.
NHTSA ID Number: 11352127
Complaint Date: 2020-08-30
Fail Date: 2016-06-01
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: RAV4
Model Year: 2013
Summary
PAINT PEELING OFF MY CAR. TOYOTA STATED OVER A YEAR AGO THAT THEY WOULD REPAI NT THE AFFECTED AREA BUT HAVE NOT DONE SO YET.
NHTSA ID Number: 11352128
Complaint Date: 2020-08-30
Fail Date: 2020-08-27
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: TERRAIN
Model Year: 2014
Summary
I WAS ON MY WAY TO WORK. ALL OF A SUDDEN MY CAR STOPPED ABRUPTLY, WITH NO WARNING LIGHTS OR SIGNALS. IMMEDIATELY AFTER THE CAR SHUT OFF, THE ENGINE LIGHT CAME ON. THE CAR WAS TOWED TO GMC. I WAS CONTACTED ON SATURDAY, AUGUST 30TH, BY THE SERVICE TECH FOR AN UPDATE. APPARENTLY, THE SPARK PLUG MOVED OUT OF PLACE, AND THE PISTON PUSHED IT INTO THE ENGINE. THE TECHNICIAN MENTIONED THAT HE HAD NEVER SEEN ANY LIKE THIS BEFORE. THE VEHICLE IS ONLY 6 YEARS OLD. THERE SHOULD BE NO WAY THAT SOMETHING LIKE THIS COULD TAKE PLACE AND I LOSE EVERYTHING AND HAVE TO PURCHASE AN ENTIRE NEW ENGINE. MOREOVER, HAD I BEEN ON THE INTERSTATE WHEN THIS HAPPENED, I COULD HAVE BEEN KILLED ALONG WITH OTHER PEOPLE AS WELL. IN A WORLD OF TECHNOLOGY, THERE IS NO WAY THAT THIS SHOULD HAVE HAPPENED WITHOUT ANY WARNINGS OR SAFETY MECHANISMS IN PLACE TO PREVENT THE SPARK PLUG FROM MOVING INTO THE ENGINE.
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