Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11352109
Complaint Date: 2020-08-30
Fail Date: 2020-04-15
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: AUDI
Vehicle/Equipment Model: Q5
Model Year: 2012
Summary
WITH 100,000 MILES THE VEHICLE STARTED USING OIL QUICKLY. OVERTIME AFTER OIL CHANGES HAD TO CONSISTENTLY ADD 1 LITER EVERY TWO WEEKS. WITHOUT NOTICE VEHICLE COMPLETELY FAILED AND WOULDN'T TURN OVER. EVERYTHING LIGHTS UP AND WORKS ON THE INSIDE BUT THE ENGINE WON'T TURN OVER WHICH IS THE SAME PROBLEM AS 2011 RECALL. THIS CAUSES ME TO HAVE A NON WORKING VEHICLE AND STILL HAVING PAYMENTS. WHEN ASKED ABOUT REPAIRING WAS TOLD I NEED A WHOLE NEW MOTOR AT A MINIMUM OF $8,000.
Read More...NHTSA ID Number: 11352110
Complaint Date: 2020-08-30
Fail Date: 2019-08-07
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TAHOE
Model Year: 2013
Summary
MY DASHBOARD HAS CRACKED IN TWO PLACES AS SHOWN ON THE ATTACHED PHOTOS. ONE CRACK IS NEAR THE HOUSING FOR THE AIRBAG, AND THE OTHER IS FORMING ABOVE THE STEERING WHEEL. THE CRACKS RESULT IN THE DASHBOARD SHACKING ON ANY UNEVEN ROAD SURFACE, SO EVENTUALLY THE SMALLER CRACK WILL PROGRESS ACROSS THE ENTIRE DASHBOARD. I UNDERSTAND THERE IS A CLASS ACTION LAWSUIT AGAINST CHEVY DUE TO A SAFETY HAZARD FROM THIS DEFECTIVE PART. REPLACEMENT OR REPAIRS ARE ESTIMATED TO BE $1200-$2000. THIS HAS HAPPENED OVER THE COURSE OF NORMAL DRIVING.
Read More...NHTSA ID Number: 11352111
Complaint Date: 2020-08-30
Fail Date: 2020-08-29
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: OPTIMA
Model Year: 2013
Summary
I HAVE A KIA 2013 OPTIMUM SXL, YESTERDAY AUG 30 MY KIA
OUT OF NOWHERE CHECK ENGINE LIGHT CAME ON THEN IT PROCEEDS TO STOP ON THE FREEWAY IN TRAFFIC!! WHILE I'M GOING 65 NOW IT WON'T START AT ALL THE CHECK ENGINE LIGHT COME ON BUT MY ENGINE KNOCKS AND THEN CUTS OFF. YES I DID HAVE OIL IN MY CAR IN FACT IT'S ON THE FULL LINE SO I DON'T UNDERSTAND WATS GOING ON THE ENGINE KNOCKING REALLY HARD NOT LEAKS ON MY CAR AT ALL EVEN WHEN I APPLY PRESSURE TO ACCELERATE IT STAYS ON 0 THEN ENGINE KNOCKS AGIN AND THEN BACK OFF I TRIED 3 TIMES AND HAD TO ENDE UP PUSHING MY CAR OUT OF TRAFFIC
NHTSA ID Number: 11352112
Complaint Date: 2020-08-30
Fail Date: 2020-08-29
Manufacturer’s Name: Mercedes-Benz USA, LLC
Vehicle/Equipment Make: MERCEDES-BENZ
Vehicle/Equipment Model: AMG CLS55
Model Year: 2006
Summary
EXTREME GAS SMELL INSIDE CAR WHEN I GOT INTO CAR THIS MORNING..
Read More...NHTSA ID Number: 11352113
Complaint Date: 2020-08-30
Fail Date: 2020-08-28
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-250
Model Year: 2015
Summary
DELINTE DX10 TIRES HAVE TREAD SEPARATION. HAD THE DEFECT NOT BEEN DISCOVERED THERE WOULD HAVE BEEN A BLOWOUT. TIRE SIZE IS LT275/75R18 MADE BY SENTURY TIRE, DX11 TIRES HAD A RECALL IN APRIL 2020
Read More...NHTSA ID Number: 11352114
Complaint Date: 2020-08-30
Fail Date: 2020-08-23
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: EQUINOX
Model Year: 2016
Summary
WHILE I WAS DRIVING THROUGH THE MOUNTAINS IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. I ATTEMPTED TO TURN THEM BACK ON, BUT THEY WOULD NOT MOVE, BUT A SOUND COULD BE HEARD LIKE THEY WERE MOVING.
Read More...NHTSA ID Number: 11352115
Complaint Date: 2020-08-30
Fail Date: 2020-08-29
Manufacturer’s Name: Tesla, Inc.
Vehicle/Equipment Make: TESLA
Vehicle/Equipment Model: MODEL 3
Model Year: 2018
Summary
MY VEHICLE LIKE MANY OTHER MODEL 3S STARTING MYSTERIOUSLY OPENING THE WINDOW WHEN THE VEHICLE IS PARKED AND UNATTENDED. THIS HAPPENED 3 TIMES IN THE PAST FIVE DAYS. THIS LEAVES THE VEHICLE UNSECURED. THEY PHONE APP ALERTS ME THAT ONE OR MORE WINDOWS ARE NOT FULLY CLOSED. THERE ARE HUNDREDS OF COMPLAINTS OF THIS ON THE TESLA BLOG SITE. NO CURE OR ACTIONS HAVE BEEN TAKEN SO FAR. WHAT WOULD HAPPEN IF PARKED IN PUBLIC AREAS FOR A DAY OR TWO AND IF THERE WERE FOUL WEATHER OR THIEVES. THEY SHOULD FIX THIS. THE DATE SHOWN BELOW IS FOR THE LAST TIME.
NHTSA ID Number: 11352116
Complaint Date: 2020-08-30
Fail Date: 2020-08-23
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: RENEGADE
Model Year: 2017
Summary
AFTER REFUELING THE ENGINE STALLED WHEN I DROVE ONTO THE HIGHWAY. AFTER RESTARTING, THE ENGINE SHUT DOWN. A LIGHT CAME IN "VEHICLE MUST BE IN PARK OR START". I PUT ON 4 WAY FLASHERS. AFTER SEVERAL STALLS, MY JEEP RESTARTED. THIS IS THE SECOND TIME THIS HAS HAPPENED.
NHTSA ID Number: 11352117
Complaint Date: 2020-08-30
Fail Date: 2020-08-28
Manufacturer’s Name: Subaru of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: OUTBACK
Model Year: 2017
Summary
8/28/20-WHILE PULLING OUT OF MY GARAGE, I NOTICED A REFLECTION OF A SMALL PINPOINT "CHIP" IN MY WINDSHIELD, ABOUT 4 INCHES FROM THE A PILLAR. OVERNIGHT THE "CHIP" GREW INTO A LARGE HORIZONTAL, VERTICAL AND THEN HORIZONTAL CRACK THAT INTERFERES WITH THE DRIVER'S LINE-OF-SIGHT. THE WINDSHIELD HAD CRACKED PREVIOUSLY ON 1/2/20 AND WAS REPLACED AT A SUBARU DEALERSHIP FOR OVER $1000. SEE NHTSA ID NUMBER 11297463 FILED ON 1/6/20.. THIS IS THE 2ND CRACKED WINDSHIELD IN LESS THAN 9 MONTHS!
NHTSA ID Number: 11352118
Complaint Date: 2020-08-30
Fail Date: 2020-07-01
Manufacturer’s Name: Chrysler (FCA
US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: RENEGADE
Model Year: 2017
Summary
WHEN DRIVING, MY INSTRUMENT PANEL SAYS MY LEFT TAIL LIGHT, LEFT BLINKER AND LEFT BRAKE LIGHTS ARE OUT. THEY DO NOT WORK, SO ALL OF THEM WERE REPLACED AND THEY STILL DO NOT WORK. I KNOW THERE IS A RECALL TO FIX THIS, BUT MY VIN IS NOT ON THE RECALL. CAN MY VIN BE ADDED TO THE RECALL? I AM SO AFRAID OF GETTING INTO AN ACCIDENT WHEN I AM TRANSPORTING MY GRANDCHILDREN TO SCHOOL. THE WARNING SYMBOL IS ON ALL THE TIME. THE MESSAGES FLASH TILL I GET UP TO 45 MPH AND WON'T DISPLAY THE SPEED DIGITALLY EVEN THOUGH I TRIED TO ADVANCE TO THE SPEED READOUT, IT WON'T STAY ON THE DISPLAY.
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