Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11351736
Complaint Date: 2020-08-28
Fail Date: 2020-08-27
Manufacturer’s Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: HIGHLANDER
Model Year: 2015
Summary
MOLD SMELL IN CAR. MUSTY SMELL COMING FROM A/C, WATER ON FLOOR OF DRIVERS AND PASSENGERS SIDE FRONT, MOLD UNDER CARPET/PADDING.
Read More...NHTSA ID Number: 11351737
Complaint Date: 2020-08-28
Fail Date: 2020-08-27
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: SIENNA
Model Year: 2012
Summary
SERVICE TECH AT THE TOYOTA DEALER SAID MY ELECTROMAGNETIC COUPLER / VISCOUS COUPLER AND DRIVESHAFT UJOINT SEIZED. AFTER FURTHER RESEARCH ONLINE IT SEEMS ITS COMMON. WONDERING IF TOYOTA WOULD PUT OUT A RECALL?
NHTSA ID Number: 11351738
Complaint Date: 2020-08-28
Fail Date: 2020-08-12
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EXPLORER
Model Year: 2013
Summary
LEAVING MY JOB IN THE MORNING I GOT A MESSAGE ON THE DASH SAYING POWER STEERING ASSIST FAULT. I COULD NOT TURN THE STEERING BECAUSE IT WAS TOO HARD. I TURNED OFF THE CAR WAITED A FEW MINUTES AND RESTARTED THE CAR AND EVERYTHING WAS OK. MY MISTAKE WAS TO MAKE A STOP. AFTER GETTING BACK IN THE CAR THE MESSAGE CAME BACK SO I THOUGHT I COULD JUST WAIT A FEW MINUTES AGAIN. THANK GOD, I WAS PARKED AT WALGREENS NEEDLESS TO SAY, POWER STEERING NEVER CAME BACK. TOOK MY TRUCK TO THE DEALER AND THEY WANT OVER $2500 TO FIX IT. I DIDN'T GET A REPAIR INVOICE BUT I HAVE THE RECEIPT WITH THE DESCRIPTION OF THE PROBLEM.
Read More...NHTSA ID Number: 11351739
Complaint Date: 2020-08-28
Fail Date: 2020-06-01
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: VOLT
Model Year: 2017
Summary
AFTER CAR IS SHIFTED TO PARK AND IGNITION SWITCH PUSHED TO TURN CAR OFF, DASHBOARD DISPLAYS MESSAGE 'ACTION REQUIRED SHIFT TO PARK' AND CAR WILL NOT SHUT OFF. REPEATED POWERING CAR ON AND OFF, JIGGLING AND MOVING SHIFTER ALL DO NOT REMEDY THE PROBLEM, AND CAR WILL NOT ALLOW SHUTOFF.
Read More...NHTSA ID Number: 11351740
Complaint Date: 2020-08-28
Fail Date: 2020-08-26
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: OPTIMA
Model Year: 2013
Summary
HELLO I RECENTLY WAS FILLING UP MY VEHICLE AND IT FLOODED OF GASOLINE.. I CAN'T SEEM TO FILL MY TANK UP FULLY AND HAVE THE PUMP STOP ITSELF IT OVER FLOWS AND POURS ALL THE GASOLINE THIS IS EXTREMELY DANGEROUS.. AND I DID SEE THAT THERE IS A RECALL FOR DUE TOO THE FUEL AREA. IS THIS FIXABLE THROUGH THIS RECALL? THANK YOU
Read More...NHTSA ID Number: 11351741
Complaint Date: 2020-08-28
Fail Date: 2017-06-07
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: COLORADO
Model Year: 2009
Summary
HAS SOME KIND OF SECURTY MALFUNCTION THAT WONT LET ME START TRUCK FO 9 MINUTES
Read More...NHTSA ID Number: 11351742
Complaint Date: 2020-08-28
Fail Date: 2020-08-27
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ACCORD
Model Year: 2018
Summary
THE CMBS, SPEED FOLLOW ARE NOT WORKING WHEN YOU DRIVE 40MILES IN THE FREEWAY AND IT SAY ALWAYS SEE YOUR DEALER AND THE SEATBELT ARE VERY STIFF
Read More...NHTSA ID Number: 11351743
Complaint Date: 2020-08-28
Fail Date: 2020-08-14
Manufacturer’s Name: Volkswagen Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: JETTA
Model Year: 2013
Summary
ENGINE STARTS AND DRIVES FOR A BIT THEN CAR RANDOMLY SHUTS OFF LOOSING ENGINE POWER I HAVE TO THROW IT INTO NEUTRAL OR IT TRYS TO STOP AND LOOSES POWER STEERING MAKING IT DIFFICULT TO TURN OFF THE ROAD SAFELY. HAPPENS GOING SLOW, TURNING, ON THE HIGHWAY ALL THE TIME JUST RANDOMLY WITH NO ENGINE CODES.
Read More...NHTSA ID Number: 11351744
Complaint Date: 2020-08-28
Fail Date: 2020-08-20
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ACCORD
Model Year: 2008
Summary
OIL CONSUMPTION ISSUE AND GRINDING FROM TIMING CHAIN AT COLD STARTS. WILL BECOME A MAJOR ISSUE SO WHY NO RECALL? DRIVER SEAT MOTOR IS DEAD
Read More...NHTSA ID Number: 11351745
Complaint Date: 2020-08-28
Fail Date: 2020-08-27
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TRAILBLAZER
Model Year: 2007
Summary
WHILE DRIVING MY VEHICLE IT STARTED PRODUCING A LIGHT SMOKE THROUGH DEFROST VENT ON PASSENGER SIDE. I STOPPED AND OPENED THE HOOD TO SEE IF SOMETHING WAS ON FIRE IN THE ENGINE AREA AND THERE WAS NOT. I GOT BACK IN MY VEHICLE AND PROCEEDED TO DRIVE IT BACK HOME AND WITHIN SECONDS I HAD BLACK SMOKE ROLLING FROM DASHBOARD AND FLAMES SHOOTING FROM UNDER DASH ON PASSENGER SIDE HITTING PASSENGER SEAT NEXT TO ME I PULLED OVER AND MY SON AND I JUMPED OUT THANKFULLY HE WAS IN BACK SEAT AND THE CAR WAS ENGULFED IN FLAMES WITHIN SECONDS. CAR IS TOTALED. PASSENGER WINDOW QUIT WORKING ABOUT A MONTH AGO BUT I FIGURED IT WAS A WINDOW MOTOR ISSUE BUT NOW I'M WONDERING IF IT WAS CONNECTED.
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