Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11354589
Complaint Date: 2020-09-12
Fail Date: 2019-06-13
Manufacturer’s Name: Kia
America, Inc.
Vehicle Make: KIA
Vehicle Model: OPTIMA
Model Year: 2016
Summary
THE WINDOWS FALL ON THEIR OWN AND NOT OPERATIVE WHILE DRIVING. IT HAS HAPPENED TO ME TWICE SO FAR AND TOOK THE CAR TO DEALER. I AM TRYING NOT TO LOWER MY WINDOWS AT ALL FOR NOW. IT IS SERIOUS WHEN IT RAINS & WATER GETS INSIDE THE CAR, I LIVE IN FLORIDA AND IT RAINS A LOT. ANY SOLUTION ?
Read More...NHTSA ID Number: 11354588
Complaint Date: 2020-09-12
Fail Date: 2019-11-25
Manufacturer’s Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: TUCSON
Model Year: 2017
Summary
THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION, UNBEKNOWNST TO ME WHEN I PURCHASED IT USED NOV 2019. HAD I KNOWN, AND RESEARCHED ALL THE ISSUES, I WOULD NEVER HAVE BOUGHT IT. THIS VEHICLE IS DANGEROUS DUE TO THE WAY THE TRANSMISSION STALLS WHEN FIRST STARTING AND AS YOU PUSH THE GAS A LITTLE MORE TO GET IT TO GO, IT JETS FORWARD TOO FAST. IT IS A SAFETY ISSUE THAT HYUNDAI AND NOT WILLING TO DO ANYTHING ABOUT. IT IS UNSAFE TO DRIVE THIS VEHICLE ON SNOWY ROADS, WHICH I DID THIS PAST WINTER AND FELT VERY UNSAFE DUE TO THE STALL AND THEN JET FORWARD ISSUE. I WOULD NEVER ALLOW A NEW/YOUNG DRIVER TO USE THIS VEHICLE BECAUSE OF THIS ISSUE. THERE HAVE BEEN A COUPLE TIMES I WAS ALMOST HIT BECAUSE OF THE STALL WHEN PULLING OUT INTO TRAFFIC AND ALSO A FEW TIMES WHEN I FELT I COULD LOSE CONTROL OF THE VEHICLE DUE TO THE JETTING FORWARD. MY PREVIOUS VEHICLE WAS ALSO A HYUNDAI TUCSON, MINUS THE DUAL CLUTCH, AND IT WAS THE BEST VEHICLE I'D EVER OWNED. PASSED IT DOWN TO MY BROTHER WITH 265,000 MILES ON IT AND STILL GOING STRONG. I HAD NO IDEA HYUNDAI HAD CREATED THIS DUAL CLUTCH AND NOW I AM STUCK PAYING FOR A VEHICLE THAT IS NOT SAFE TO DRIVE. THIS HAS BEEN HAPPENING EVER SINCE I PURCHASED IT USED NOV 2019 AND I HAVE CONTACTED HYUNDAI TWICE ABOUT IT. THE FIRST TIME THEY HAD ME TAKE IT IN TO RESET THE DRIVER TRAINING MODE. THE SECOND TIME THEY SAID THERE IS NOTHING WRONG WITH THE VEHICLE. I NOW KNOW WHY THE PREVIOUS OWNER TRADED IT IN WITH ONLY 14,000 MILES. 🙁
NHTSA ID Number: 11354587
Complaint Date: 2020-09-12
Fail Date: 2020-09-11
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2018
Summary
PRESSURE PLATE BROKE CAUSING CLUTCH TO BURN OUT IN LESS THAN A MILE DRIVE. JEEP HAS 41K MILES ON IT AND ITS CURRENTLY AT DEALERSHIP AWAITING REPAIR
NHTSA ID Number: 11354586
Complaint Date: 2020-09-12
Fail Date: 2019-10-15
Manufacturer’s Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: OPTIMA
Model Year: 2016
Summary
SINCE I BOUGHT 2016 KIA OPTIMA EX, THERE HAS BEING WINDOWS PROBLEM ON THIS MODEL. EITHER WINDOW REGULATOR OR MODULE PANEL OR SOME THING ELSE CAUSE WINDOWS TO DROP DOWN WHILE YOUR DRIVING, OR MALFUNCTION DOES NOT OPERATE AT ALL. AT LEAST 4 TIMES I TOOK TO DEALER TO FIX IT, BUT IN SHORT PERIOD OF TIME HAPPENS AGAIN, IT IS NOT ONE WINDOW HAPPENS TO ALL OF THEM. I AM SICK & TIRED OF GOING TO DEALER TO WASTE MY TIME. IT IS SERIOUS PROBLEM WITH KIA AND SHOULD REDESIGN THE OPERATING WINDOW SYSTEM.
NHTSA ID Number: 11354585
Complaint Date: 2020-09-12
Fail Date: 2020-09-12
Manufacturer’s Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TRAVERSE
Model Year: 2018
Summary
THIS IS A RECURRING ISSUE: TODAY WHILE I WAS DRIVING MY VEHICLE ON US 98 IN GULF BREEZE, FL I MADE A LEFT HAND U-TURN IN A 45 MPH ZONE AND THE VEHICLE SUFFERED SEVERE FUEL STARVATION. I STARTED THE U-TURN OUT OF A COMPLETE STOP. EVEN WITH THE ACCELERATOR PEDAL FLOORED IT TOOK THE VEHICLE OVER THREE SECONDS TO RECOVER. THIS HAPPENED WITH OVER 3/4 OF A TANK OF FUEL. LUCKILY, I GAVE MYSELF PLENTY OF SPACE WITH APPROACHING TRAFFIC AND I HAD A LEFT HAND TURN LANE TO USE OR ELSE I WOULD HAVE BEEN IN AN ACCIDENT. THIS ISSUE HAS ONLY OCCURRED WHEN COMMITTING U-TURNS. THE VEHICLE GAVE NO INDICATIONS TO ANY PROBLEMS. I HAVE BROUGHT THIS ISSUE UP WITH THE DEALERSHIP WHERE I BOUGHT THIS VEHICLE AND EITHER THEY CAN'T DUPLICATE IT OR GM IS NOT GOING TO FIX THIS PROBLEM UNTIL THERE IS A LETHAL ACCIDENT.
Read More...NHTSA ID Number: 11354584
Complaint Date: 2020-09-12
Fail Date: 2020-09-12
Manufacturer’s Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: TACOMA
Model Year: 2010
Summary
REAR LEAF APRINGS LOOK A BIT LOOSE AND WORN OUT
Read More...NHTSA ID Number: 11354583
Complaint Date: 2020-09-12
Fail Date: 2020-09-05
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2017
Summary
VEHICLE WON'T START WHEN PUSHING START BUTTON AND APPLYING BRAKE PEDAL. 2017 JEEP GRAND CHEROKEE 3.6L V-6 ENGINE, 44K MILES. AFTER TURNING OFF VEHICLE, IT WILL NOT RE-START WHEN APPLYING PRESSURE TO BRAKE PEDAL AND PUSHING START BUTTON. REPLACED BOTH MAIN AND AUXILIARY BATTERIES, BUT SAME PROBLEM CONTINUES. ARE THERE RECALLS OR SUGGESTIONS TO FIX THIS? I READ THAT SEVERAL VEHICLE HAVE THIS PROBLEM WHAT'S THE RESOLUTION?
NHTSA ID Number: 11354582
Complaint Date: 2020-09-12
Fail Date: 2020-09-05
Manufacturer’s Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: SIENNA
Model Year: 2015
Summary
SEAT BELT WILL NOT RETRACT. NO ACCIDENT/COLLISSION. IT SEEMS THE SEAT BELT IS DEFECTED AND DEALER REFUSES TO CORRECT, STATING SEAT BELT IS OUT OF WARRANTY. MY CHILD PULLED THE SEAT BELT TO PUT IT ON AND IT JUST SIMPLY DID NOT RETRACT.
Read More...NHTSA ID Number: 11354581
Complaint Date: 2020-09-12
Fail Date: 2020-08-24
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER
Model Year: 2014
Summary
MY JEEP STALLED TWICE WHILE DRIVING IN TRAFFIC. WOULD NOT START IMMEDIATELY FOLLOWING EACH EVENT. LOSS OF BRAKES AND POWER STEERING WHILE DRIVING AT SPEED CREATED SAFETY HAZARD TO ME AND SURROUNDING DRIVERS.
NHTSA ID Number: 11354580
Complaint Date: 2020-09-12
Fail Date: 2020-09-12
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2015
Summary
HEADREST DEPLOYED UNEXPECTEDLY
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