Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11355329
Complaint Date: 2020-09-16
Fail Date: 2020-09-16
Manufacturer’s Name: Nissan
North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: MURANO
Model Year: 2009
Summary
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE REAR SUB FRAME WAS EXTREMELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CALLED AN UNKNOWN LOCAL DEALER LOCATED IN NEW JERSEY. THE DEALER OFFERED NO ASSISTANCE. THE MANUFACTURER'S CONSUMER AFFAIRS WAS MADE AWARE OF THE FAILURE AND DECLINED TO OFFER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
NHTSA ID Number: 11355328
Complaint Date: 2020-09-16
Fail Date: 2020-06-29
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EDGE
Model Year: 2019
Summary
PURCHASED A RENTAL TURN-IN 6/29/20 FROM FORD DEALER WITH 21,715 MILES ON IT. WITHIN 3 WEEKS I RETURNED TO DEALER EXPLAINING WINDSHIELD HAD A VERY BAD DISTORTION WHICH EXTENDED FROM THE LEFT SIDE OF REAR VIEW MIRROR DOWN INTO THE FIELD OF VISION WHILE DRIVING. THIS DISTORTION IS VISIBLE WHILE VEHICLE IS STATIONARY OR IN MOTION. PHOTOS SUBMITTED TO FORD FOR WARRANTY CLAIM & WAS DENIED. CALLED FORD MYSELF THIS WEEK & WAS TOLD THERE IS NO WARRANTY PROGRAM THAT COVERS THIS ISSUE .. THE 3 YEAR 36K MILES BUMPER TO BUMPER DOES NOT COVER THIS ISSUE. VEHICLE OWNER GETS TO PAY FOR A MANUFACTURER'S DEFECT. BACK WINDOW ALSO HAS DISTORTION BUT NOT TO THE EXTENT OF THE FRONT.
NHTSA ID Number: 11355327
Complaint Date: 2020-09-16
Fail Date: 2020-09-16
Manufacturer’s Name: General Motors, LLC
Vehicle Make: BUICK
Vehicle Model: REGAL
Model Year: 2011
Summary
VEHICLE HAS SERIOUS OIL CONSUMPTION ISSUES. WILL BURN AS MUCH AS 3 OR MORE QUARTS IN 1000 MILES OR LESS. WAS NOTIFIED BY CHEVROLET MECHANIC THAT SOME OIL CONSUMPTION WAS NORMAL, BUT THAT IF THE CONSUMPTION WAS EXCESSIVE THAT I WOULD HAVE TO PAY UP TO $3500 OR MORE TO FIX THE CAR. THERE ISN'T A RECALL OUT ON THIS MAKE AND MODEL, BUT ALL CARS EQUIPPED WITH THIS 2.4L ECOTECH ENGINE HAD THE SAME ISSUES FROM THE RESEARCH I CONDUCTED. THE MECHANIC I TALKED TO SAID THAT THIS WAS A KNOWN ISSUE DUE TO A DEFECT IN THE PISTON RINGS ALLOWING OIL TO REACH THE COMBUSTION CHAMBER. SOMETIMES EVEN THE FUMES COME INTO THE CAR AND THEY ARE PRETTY HARSH TO BREATHE IN.
NHTSA ID Number: 11355326
Complaint Date: 2020-09-16
Fail Date: 2020-09-16
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: RENEGADE
Model Year: 2016
Summary
CAR STALLS OFTEN. JUST STARTED HAPPENING, RECENTLY, BUT MORE AND MORE FREQUENTLY. SEEMS LIKE A FUEL PUMP ISSUE, LIKE THE 2017-18 RENEGADE RECALL WAS ABOUT. OFTEN STALLS SHORTLY AFTER START UP, AND WHEN GOING SLOWLY, OR WHEN COMING UP TO A STOP.
Read More...NHTSA ID Number: 11355325
Complaint Date: 2020-09-16
Fail Date: 2019-09-02
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FUSION
Model Year: 2013
Summary
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT SHE NOTICED THAT THE TRUNK WAS LEAKING AND FULL OF WATER. THERE WAS A PUDDLE OF WATER IN THE TRUNK AND THERE WAS MOLD ALL OVER THE INSIDE OF THE TRUNK. THE AREA WHERE THE SPEAR TIRE WAS LOCATED WAS COVERED WITH MOLD AND RUST. THE REAR PASSENGER'S SIDE SEAT BELT WAS COVERED WITH MOLD AS WELL AS THE STEERING WHEEL, THE SEATS, THE DASHBOARD AND CARPET. THE DEALER AND MANUFACTURER WERE NOT CONTACTED NOR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA ID Number: 11355324
Complaint Date: 2020-09-16
Fail Date: 2020-01-01
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2001
Summary
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID Number: 11355323
Complaint Date: 2020-09-16
Fail Date: 2020-09-14
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: COMPASS
Model Year: 2018
Summary
WHILE DRIVING, ENTERTAINMENT DISPLAY CUTS OUT WITHOUT ANY INPUT BY USER. USUALLY ENDS UP COMING BACK ON MINUTES LATER. WHILE VEHICLE IS OFF AND STATIONARY, CAR DOES NOT REGISTER LOCK BUTTON BEING PRESSED ON INSIDE OF THE VEHICLE OR FROM THE KEY FOB. IF IT DOES, THERE IS ALWAYS ONE DOOR THAT STAYS UNLOCKED.
Read More...NHTSA ID Number: 11355322
Complaint Date: 2020-09-16
Fail Date: 2017-09-01
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ACCORD
Model Year: 2010
Summary
TL* THE CONTACT OWNS A 2010 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND EXPERIENCED HIGH REVVING WHEN SHIFTING FROM FIRST TO SECOND GEAR. ALSO, THE TRANSMISSION WOULD NOT SHIFT ABOVE SECOND GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AB SOLENOID WAS FAULTY. THE SOLENOID WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MATT CASTRUCCI HONDA LOCATED AT 3013 MALL PARK DR, DAYTON, OH 45459, WHO PERFORM A SOFTWARE UPDATE TO THE AUTOMATIC TRANSMISSION MODULE AS PER NHTSA CAMPAIGN NUMBER: 11V395000 (POWER TRAIN) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
NHTSA ID Number: 11355321
Complaint Date: 2020-09-16
Fail Date: 2020-07-15
Manufacturer’s Name: Harley-Davidson Motor Company
Vehicle Make: HARLEY-DAVIDSON
Vehicle Model: FLTRXS
Model Year: 2016
Summary
PURCHASED A MICHELIN COMMANDER 3 FRONT TIRES FOR MY 2016 HARLEY DAVIDSON ROAD GLIDE SPECIAL. RIDING HOME AFTER THE INSTALLATION THERE WAS A BUZZ/VIBRATION IN THE HANDLEBARS FROM 30 MPH TO 40. I CALLED MICHELIN AND THEY SAID TO HAVE THE BALANCE CHECKED AND THE WHEEL BEARINGS CHECKED. BOTH WERE FINE. I PUT 100 MILES ON THE TIRE AND THE PROBLEM CONTINUED. I CALLED MICHELIN BACK AND AGREED TO REPLACE THE TIRE. TIRE WAS ON BACKORDER FOR APPROX 30 DAYS. ONCE IT ARRIVED IT WAS INSTALLED. SAME PROBLEMS AND THE SAME POINTS BEFORE. I CALLED MICHELIN AGAIN AND ALL THEY COULD SAY IS THAT THEY WOULD REPLACE IT AGAIN AND LET THEIR REP KNOW OF THE PROBLEM.
NHTSA ID Number: 11355320
Complaint Date: 2020-09-16
Fail Date: 2020-09-01
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2016
Summary
I ERRATICALLY SIMULTANEOUSLY RECEIVE A WARNING THAT ADAPTIVE CRUISE CONTROL IS INOPERATIVE & COLLISION AVOIDANCE IS INOPERATIVE. BOTH INDICATE SENSOR IS BLOCKED WHEN IT IS CLEARLY NOT THE CASE. ALSO RECEIVE ARBITRARY COLLISION WARNINGS. BOTH OCCUR WITH NO OTHER VEHICLES IN THE VICINITY. THE SYSTEMS WORKS FINE MOST OF THE TIME BUT THEN THE PROBLEM APPEARS "OUT OF NOWHERE". SEEMS TO BE OCCURRING IN ALL FORD MODELS WITH ADAPTIVE CRUISE/COLLISION WARNING. MAY HAPPEN ON THE INTERSTATE OR IN TOWN. THERE ARE HUNDREDS OF REPORTS OF THIS CONDITION ON THE INTERNET. STOPPING, SHUTTING DOWN, AND RESTARTING WILL "FIX" THE PROBLEM FOR AN HOUR OR SO OR MAYBE EVEN A FEW DAYS UNTIL IT OCCURS AGAIN. AGAIN, THE SENSOR IS NOT BLOCKED. I CAN'T FIND A SAFETY RECALL OR TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM.
← Previous 1 … 27,527 27,528 27,529 27,530 27,531 … 151,459 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- Bi-directional Control, Quickly Locate Problems: The bi-directional scan tool enables you to send commands from your smartphone directly to the vehicle's ECU for active testing. This feature helps to quickly narrow down problem areas, such as A/C clutch, windows, doors, sunroof, etc., reducing the mechanic's diagnostic time and can help DIY users locate faults more easily. Additionally, TopScan Lite provides fault analysis and repair guidance, helping you solve problems efficiently.
- 8+ Popular Functions, Full System Diagnosis: TopScan Lite supports OBD2 full system diagnosis functions, including read/clear codes, ECU information,AUTO VIN, viewing real-time data, and active tests. It offers 8+ reset functions: Oil Reset, Throttle Adaptation, EPB Reset, Steering Angle Reset, DPF Regeneration, ABS Bleeding, BMS Reset, and Airbag Reset. By these functions, you can save on unnecessary repair costs and reduce repair times significantly.
- Subscription Fees: Topscan has two subscription options, choose the one that suits you best (quarterly/yearly), Topscan no subscription fees for the first year. If you don't subscribe for the second year, you can continue to use the I/M, Vehicle Performance, VE Calculation, Repair Library functions.
- FCA Gateway Access & Performance Testing: TopScan allows you to access the FCA, which allows you to perform protected functions on FCA vehicles for Chrysler, Dodge, Jeep, Fiat, etc.(Note:Topscan just allows you to access the FCA, but you need to have your own FCA account), and support speed performance testing, allowing you to analyze speed changes and calculate engine displacement efficiency,the higher the VE volumetric efficiency, the better the power output performance of the engine.
- 4- Repair Guides, Your Online Assistant: TopScan Lite has launched 4 functions that are most touching for all car owners, DIY enthusiasts, and mechanics: TSB factory technical bulletins, easier and more convenient search. The OBD common fault code repair guidance, leading you to solve problems quickly. DLC diagnostic seat location, quickly positioning. Fault code database, telling you the reasons and solutions for all fault lights, saying goodbye to complicated methods.
- [Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen for a tablet-like user experience. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide, provide an unparalleled diagnostic experience at an affordable price.
- [TOPDON's Newly Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
- [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
- [Newly Released DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the Topdon scanner's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with Chrysler/Dodge/Jeep/Fiat 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
- [Worry-Free Customer Support]: 2025 newest version of AD900 Lite, works on cars from 1996 to 2024, 90+ Models, 10000+ Cars Coverage & 12 Languages. Support 1-year warranty & 2-year free software updates, 30-day refund & exchanges. For any issues, email us: support@topdon.com. 📞 Can also call us directly: US phone service 👉833- 956-8335👈 Monday-Friday 9:00AM-6PM Eastern Time.
- 9 Reset Services Car Scanner: TOPDON obd2 scanner AD600S is the upgrade version of TOPDON AD600, AD500 and AD500S. The latest version adds 1 reset function again. Except for OIL RESET, BRAKE RESET, TPMS RESET, Throttle Adaptation, SAS RESET, BMS RESET, ABS BLEEDING, DPF RESET, it add the Injector Coding, more practical reset functions than TOPDON AD600 and AD500. For the cost you' re getting value from this handy car scanner to reset systems. *Function menu varies by vehicle’s specifics
- Recommended by Youtuber Samcrac: 4 Systems Diagnostic Tool, AUTOAUTH FOR FCA GATEWAY ACCESS: This is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access AT/ENG/ABS/SRS fault codes to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars satisfying routine maintenance to avoid costly repairs, a breakdown, or even a crash. *DOESN'T WORK WITH 5G
- No extra software fee + One-click Free Updates + 32G memory: The touch-sensitive screen on this scan tool makes operation much easier than the simple button-based OBD2 code readers. The icons are clear and its 5” color screen with high resolution will leave you with no trouble interpreting results in a dark garage. One-click updates over Wi-Fi will keep the software current and the coverage addition constant. Android 11.0 ensures lightning-fast bootup and processing
- Powerful Compatibility + Work on 90 Vehicle Brands: Most OBD2 scanners work with vehicles manufactured after 2001, but TOPDON ArtiDiag600S compatible with OBDII-equipped vehicles built after 1996, and it works on more than 90 Vehicle Brands.It supports Diesel (12v only), gasoline, 12V passenger car, pickup, light-duty truck, SUV, minivans, compatible with OBD2/EOBD/JOBD&CAN/CAN-FD protocols.*Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data
- Versatile Scan Tool+AUTO VIN+DTC Lookup: This OBD2 scanner has automatic VIN technology to identify the car without manual input. Live data display in text or 4-in-1 merged waveform graph, you can save, share, print, or email the overall inspection report for easier analysis. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals. Onboard DTC library saves your Google searching time when interpreting the error codes. AutoVIN doesn’t work on ALL cars
- 2025 Advanced online ECU coding: Maximize the capabilities of your vehicles with the ArtiDiag Pro ECU Coding tool. This scan tool, seamlessly compatible with renowned models such as VW, A-U-D-I, SKODA, SEAT, BENZ, and more, empowers you to uncover hidden features, deactivate annoying functions, and code retrofitted components for peak performance. Ensure a backup before coding and steer clear of coding sessions on low battery levels.
- Efficient Diagnostics with Bidirectional Control: Say goodbye to uncertainty, streamline diagnostics, and reclaim valuable time with ArtiDiag Pro scan tool. This bidirectional scan tool exceeds expectations, enabling targeted tests on individual actuators to swiftly identify and resolve issues. Covering lights, door locks, fuel and coolant systems, windows, wipers, EVAP, and more in vehicle components.
- 35+ Services Resolve 90% of Repair Challenges: Unleash maximum productivity with the ArtiDiag Pro, a scan tool that tackles 90% of maintenance issues through its 31 special functions. Effortlessly clear oil maintenance indicators with oil reset. Engage the EPB Reset for brake system management and establish precise alignment with the Steering Angle Reset to define the straight-line reference position for your vehicle.
- FCA Autoauth : This diagnostic tool supports Autoauth for FCA SGW, Chrysler, Jeep, Dodge, Fiat etc. 2017 and later. NOTE: Due to Product Upgrade, there is no Chrysler 12+8 adapter, the BMW-20 Adapter in the package any more. We are sincerely sorry for the inconvenience. NOTE: Please confirm compatibility before purchase.(Topdon Website>Support>Vehicle Coverage)
- Professional Customer Support: At TOPDON, your satisfaction is our unwavering commitment. Experience hassle-free support and a lifetime of expert assistance. Should you encounter any challenges, reach out to us at 833-629-4832. For returns, please damage the packaging to prevent Amazon from reselling it. Please be advised that after two years, a fee of 249 Bucks will apply for software updates.
- 【Professional 4 Systems Diagnostics】For DIYers addressing typical concerns like engine, transmission, ABS, and SRS, the TOPDON AD500 vehicle scanner provides specialized diagnostic solutions. It effortlessly interprets and eliminates fault codes and scrutinizes data streams, ensuring the prompt detection of issues.
- 【6 Reset Functions】The AD500 car diagnostic tool offers essential features like Oil Reset, Throttle Adaptation, SAS/TPMS/BMS/EPB Reset. Easily reset oil change indicators, fine-tune throttle response, and recalibrate steering angle sensors for optimal vehicle performance and maintenance convenience.
- 【Works Easier with AD500】The AD500 scanner combines a 5” touchscreen with buttons for easier and seamless operation. Elevate your diagnostic experience with DTC Lookup, Diagnostic data record, and printing diagnostic reports via email. Stay up to date with lifetime free upgrades via Wi-Fi, ensuring your tool is always equipped with the latest features.
- 【Fast Diagnostics, Instant Support】With AutoVIN, instantly obtain crucial vehicle details for expedited diagnostic processes. The AD500 code reader not only facilitates data stream recording for later review but also acts as a battery voltage monitor, providing valuable insights into your vehicle's battery health. If you encounter any diagnostic hurdles, share feedback with TOPDON for prompt professional support.
- 【Unlock FCA Secure Gateway】Supports cutting-edge CAN FD protocol, making it compatible with modern vehicles including 2020+ GM & Chrysler. It bypasses the FCA Secure Gateway to stay up to date with newer models from Chrysler, Jeep, Fiat, and others.
This product presentation was made with AAWP plugin.
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
