Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11354405
Complaint Date: 2020-09-11
Fail Date: 2020-09-10
Manufacturer’s Name: Subaru
of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: CROSSTREK
Model Year: 2017
Summary
REOCCURRING PROBLEM OF SELECT LEVER (SHIFTER) MECHANISM NOT BEING ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. CURRENTLY UNABLE TO CONFIDENTLY USE VEHICLE BECAUSE THE KEY IS REPEATEDLY STUCK AND IT REQUIRES SEVERAL BACK AND FORTH, IGNITION ON AND OFF, ACTIONS BEFORE CAR TURNS OFF AND KEY CAN BE REMOVED.
Read More...NHTSA ID Number: 11354404
Complaint Date: 2020-09-11
Fail Date: 2020-09-08
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TACOMA
Model Year: 2002
Summary
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INSPECTED HER VEHICLE AND DISCOVERED SEVERE CORROSION THROUGHOUT THE ENTIRE UNDERCARRIAGE. THE CONTACT SPOKE WITH MARKQUART TOYOTA (1844 COMMERCIAL BLVD, CHIPPEWA FALLS, WI 54729) WHO INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT THEN CALLED THE MANUFACTURER WHO WAS NOTIFIED OF THE FAILURE AND DISREGARDED HER CONCERN WITH THE CORROSION. THE MANUFACTURER SUGGESTED THE VEHICLE BE SOLD AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,021.
NHTSA ID Number: 11354403
Complaint Date: 2020-09-11
Fail Date: 2020-09-09
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SORENTO
Model Year: 2008
Summary
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ON FOR BOTH THE PASSENGER'S AND DRIVER'S SEATS. THE DEALER FIRST TEAM KIA (4834A BRIDGE RD, SUFFOLK, VA 23435, (757) 320-1088) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE PERTAINING TO THE AIR BAGS. THE DEALER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 155,000.
NHTSA ID Number: 11354402
Complaint Date: 2020-09-11
Fail Date: 2020-06-03
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: ELANTRA
Model Year: 2016
Summary
TL* THE CONTACT OWNS A 2016 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A STOP SIGN AND MAKING A LEFT TURN, WHEN A TRUCK CRASHED INTO HER FRONT DRIVER SIDE DOOR. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES ON HER LEFT ARM AND HAD BACK PAIN. THE CONTACT STATED AN AMBULANCE TRANSFERRED HER TO A HOSPITAL TO SEEK MEDICATION ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
NHTSA ID Number: 11354401
Complaint Date: 2020-09-11
Fail Date: 2020-09-02
Manufacturer’s Name: Aston Martin The Americas
Vehicle/Equipment Make: ASTON MARTIN
Vehicle/Equipment Model: V8 VANTAGE S
Model Year: 2011
Summary
CONDENSATION BUILDING UP IN THE REAR TAIL LIGHT THAT COULD CAUSE ELECTRICAL FAILURE. ISSUE IS HOW THEY ARE INSTALLED PER REP AT COMPANY. CAN HAPPEN AT ANY TIME THE CAR GETS WET.
Read More...NHTSA ID Number: 11354400
Complaint Date: 2020-09-11
Fail Date: 2020-09-03
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: PATRIOT
Model Year: 2015
Summary
I BOUGHT MY 2015 JEEP PATRIOT ON JULY 4, 2020. EVERY SINCE I'VE HAD MY TRUCK, THERE HAS BEEN PROBLEMS. I HAVE TAKEN MY TRUCK TO 4 MECHANICS AND THEY CAN'T SEEM TO FIND A PROBLEM. ALSO THE DEALERSHIP THAT I GOT THE TRUCK FROM HAS NOT EVEN TRIED TO CONTACT ME BACK ABOUT THEM FIXING IT FOR ME. I'M STUCK WITH A VEHICLE THAT DOESN'T WORK AT THIS POINT.
NHTSA ID Number: 11354399
Complaint Date: 2020-09-11
Fail Date: 2020-09-07
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SPORTAGE
Model Year: 2013
Summary
ENGINE SEIZED! VEHICLE WAS BEING DRIVEN ON A HIGHWAY AND OIL, ENGINE AND BATTERY LIGHT CAME ON SIMULTANEOUSLY. OIL WAS FINE, CAR STOPPED, MADE NOISES AND WOULD NOT WORK THEREAFTER.
Read More...NHTSA ID Number: 11354398
Complaint Date: 2020-09-11
Fail Date: 2020-08-01
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FUSION
Model Year: 2014
Summary
I HAVE TAKEN GREAT CARE OF MY CAR AND HAD IT SERVICED REGULARLY. ALL OF A SUDDEN IT STARTED HAVING STARTUP ISSUES WITH WHITE SMOKE COMING FROM THE EXHAUST AND CHECK ENGINE LIGHTS INDICATING MISFIRE ON THIRD CYLINDER AND RANDOM MISFIRES ON STARTUP. SHORTLY AFTER THESE SYMPTOMS PRESENTED, THE CAR RAPIDLY OVERHEATED WHILE IN MOTION AND LEFT ME STRANDED ON THE SIDE OF THE ROAD. I TOOK IT TO TWO SHOPS AND BOTH CONFIRMED IT IS RELATED TO A KNOWN ISSUE WITH MY ENGINE (1.5 ECOBOOST) FOR WHICH FORD HAS RELEASED MULTIPLE CORRECTIONS IN THE FORM OF TSBS, FSAS, AND CSPS. THE DESIGN OF THE SHORT BLOCK AND THE ENGINE PROGRAMMING HAVE CAUSED THE COOLANT TO PREMATURELY DEGRADE THE HEAD GASKET WHICH LEADS TO COOLANT INTRUSION INTO THE ENGINE CYLINDERS. IN MY SPECIFIC CASE, THE ISSUE HAS PRESENTED IN CYLINDER 3. I WAS NEVER NOTIFIED OF THIS ISSUE BY THE DEALER FORD OF PORT RICHEY OR THE MANUFACTURER AND IT WILL NOT BE COVERED UNDER WARRANTY DESPITE THE CAUSE OF THE ISSUE ORIGINATING AT THE MANUFACTURER FROM THE DESIGN OF THE SHORT BLOCK COOLANT PASSAGES AND THE ORIGINAL PROGRAMMING OF THE ENGINE. THIS SHOULD BE HANDLED AS A RECALL CONSIDERING IT IS UNSAFE TO DRIVE A VEHICLE THAT IS SPECIFICALLY DESIGNED TO SPONTANEOUSLY OVERHEAT UNDER NORMAL OPERATING CONDITIONS, LEAVING A DRIVER AND THEIR TWO CHILDREN STRANDED ON THE SIDE OF THE ROAD.
NHTSA ID Number: 11354397
Complaint Date: 2020-09-11
Fail Date: 2020-09-11
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: GRAND CARAVAN
Model Year: 2017
Summary
THE TEMP CONTROL PANEL TURNED ON BY ITSELF, I CAN SHUT IT OFF AND IT WILL COME BACK ON. I CAN TURN IT DOWN AND IT WILL TURN THE FAN ON FULL POWER AGAIN AUTOMATICALLY. I HAVE A 3 MINUTE VIDEO OF IT HAPPENING ALL ON ITS OWN.
Read More...NHTSA ID Number: 11354396
Complaint Date: 2020-09-11
Fail Date: 2020-09-03
Manufacturer’s Name: Mercedes-Benz USA, LLC
Vehicle/Equipment Make: MERCEDES-BENZ
Vehicle/Equipment Model: C300
Model Year: 2015
Summary
SUNROOF NO LONGER CLOSED SHAKES AND RATTLES, SEEMS LIKE A SAFETY ISSUE DURING A POSSIBLE ROLLOVER
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- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks
- 【 Full System Diagnostic】HD601 Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool fits for Cummins, Caterpillar, Detroit, Perkins, Maxxforce, Bendix,Wabash, Wabaco, Haldex, Allison, Eaton heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money
- 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
- 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand the codes definition and fix the problem faster. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages
- 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- 【Diesel Engines】HD500 heavy duty truck scanner is tailored to vehicles equipped with cummins, cat, detroit, paccar, international, hino and more engines. This diesel scan tool come with diverse adapters, including diesel 6 & 9 pin, CAT-9 pin, CAT-14 pin, 16 pin cable. It is engineered to deliver accurate and reliable diagnostics, ensuring compatibility and effective troubleshooting for your trucks. Tip: If your truck fault code is factory custom protocol, please enter the diagnostic menu, and then select the corresponding engine to test, so that your test data will be more accurate.(Please note that the HD500 does not have bidirectional and VGT calibration.)
- 【Advanced DPF Management】The longer a truck is in use, the more particles accumulate in the D.P.F and the more the D.P.F becomes clogged, affecting engine performance and emissions efficiency. This HD500 diesel scanner provides you with DPF regeneration, D.P.F reset, DPD, DPR status control and more functions to achieve efficient cleaning, optimise engine performance and prolong D.P.F life. Save maintenance costs by avoiding D.P.F replacement through regular D.P.F cleaning and D.P.F regeneration. All made easy with the HD500. Warm tips: the HD500 can't do dpf function on Isuzu.
- 【Cylinder Cut-off Services】The cylinder cut-off test can diagnose engine failure problems. The HD500 heavy duty truck scan tool sends a command to the ECU to cut off the injector of a cylinder to check if the injector of that cylinder is not working properly. If the engine speed drops more, the better the cylinder works; if the speed drop is not obvious or does not drop then the cylinder may be faulty; touch the high-pressure pipe between the common rail tube to the injector with your hand, the stronger the pulsation, the better the injection effect. This diesel scan tool provides clear guidance for maintenance.
- 【Speed Limit Reset & ABS】Limit setting enables you can check and set the engine speed and the vehicle road speed limit when the vehicle is stationary, which ensures driving safety. And this scanner for truck also can make you achieve a firm brake pedal by removing air from the ABS module. HD500 truck scanner helps you maintain commercial vehicle breakdowns at all times, saving you money efficiently and winning more business for you! Please note that the adjust the speed limit is supported by fewer vehicles (eg: the cummins engine cannot support speed limit adjust), please confirm the vehicke VIN with us before purchase.
- 【Access All Major Systems with Ease】The HD500 heavy duty scanner truck diesel provides full diagnostic capabilities, covering the engine, ABS, SRS, EPB, Park Brake Controller, DPF, etc. Comes with full HD OBD/EOBD/ OBD2 service modes, including read codes, erase codes, live data, etc. Allows you to quickly identify issues and perform necessary solutions.
- WHY NEXAS NL102 Diagnostic Tool: Compared with many other heavy duty truck scanner, NL102 diagnostic tool has more comprehensive diagnostic capabilities, supporting all system diagnostics for all major trucks that comply with standard protocols and full OBD2 functionality. In addition to read/clear codes, displaying live data, it also supports retrieving vehicle information, freezing frames, and DTC lookup. NL102+ OBD2 scanner comes with 6-pin, 9-pin, 16-pin connectors are available to ensure compatibility with a wide range of trucks. You'll get f-ree updates for life, so you always have the latest diagnostic software in English, Spanish and French
- Wide Compatibility: This heavy duty truck diagnostic scanner is compatible with all heavy-duty trucks that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including Cummins, Detroit, Caterpillar, Freightliner, International, Kenworth, John Deere, Peterbilt, Sterling, Mack, Paccar, Western Star, Mercedes-Benz, Volvo, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, and ISUZU. Additionally, it supports 10 modes of OBD testing for complete diagnostics and battery voltage monitoring on passenger cars and light vehicles (from Europe, America, and Asia) manufactured after 1996
- Save Up to Hundreds Money for All Heavy Duty Trucks: The diesel scan tool supports accurate full system scanning for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). This includes vehicle systems such as the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABS, ESP, EPS, fuel system, etc. The diagnostic scan tool communicates with the vehicle's computer to retrieve data stream information, allowing it to accurately pinpoint issues. This reduces the waste caused by blind part replacements, saving your time and hundreds or thousands of money
- All OBD2 Function & Battery Health Monitoring: Compared with other products on the market that only support partial OBD2 functions, this OBD2 scanner supports all OBD2 functions: read/clear codes, live data, freeze frame data, I/M readiness, EVAP test, on-board monitor, O2 sensor test, vehicle information, and DTC lookup, this providing more analysis basis for professional technicians. By regularly detecting the status of the vehicle battery with NL102+ OBD scan tool, it helps to take measures before the battery completely fails to avoid the situation that the vehicle suddenly fails to start. It can accurately diagnose the battery's condition thus saving on repair costs
- Plug and Play & One-click for DTC: NEXAS diesel scanner is user-friendly. It comes with an intuitive screen and easy-to-understand interface, making it accessible even for non-professionals to get started. And the built-in DTC library in the code reader allows you to directly retrieve codes without searching for definitions in books, making it easier to understand the code definitions and solve problems more quickly
- 【2025 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
- 【J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
- 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABS Bleed, Injector coding, etc.
- 【2025 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
- 【Wider Vehicle Coverage of 12V & 24V Vehicles + 25 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
- 🔥🔥🔥2025 New Functions Making X7 HD the Top Dog - Big Surprise!!! ANCEL X7 HD truck scanner 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>42+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAM✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages
- 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7 HD diesel scanner diagnostic tool not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions.
- 🚛Advanced ECU Coding & Programming - ANCEL X7 HD 10.1inch truck scanner diagnostic tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility.
- 🚛42+ Reset Functions & Bidirectional Control - 2025 newest top heavy duty truck scan tool, comes with 42+ special services (ECU, Speed Limit and Idle Reset, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7 HD diesel truck scan tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc.
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Last update on 2025-05-02 / Affiliate links / Images from Amazon Product Advertising API