Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11362957
Complaint Date: 2020-10-06
Fail Date: 2020-10-05
Manufacturer’s Name: General Motors
, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2014
Summary
FOR A FEW YEARS AFTER PURCHASING MY VEHICLE I NOTICED SOMETIMES IT WOULD STUTTER OR THROTTLE AND SURGE WHILE DRIVING, BUT EVERY TIME I TOOK IT TO THE DEALER THEY WERE "UNABLE TO DUPLICATE" THE PROBLEM. NOW THE SOURCE OF THE PROBLEM I BELIEVE IS ERROR CODE P16D0, BUT THERE IS NO RECALL ON THIS PART THAT IS MENTIONED IN THIS CODE. GENERAL MOTORS SHOULD COMPENSATE VEHICLE PURCHASERS WHO HAVE RUN INTO THIS ISSUE.
NHTSA ID Number: 11362956
Complaint Date: 2020-10-06
Fail Date: 2020-10-05
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: PATRIOT
Model Year: 2014
Summary
I HAVE TO PROTEST TO CALL STABILITY CONTROL TO BE SAFE DEVICE. IN OVER 120 000 MILES ON THE TIERS I REPLACED IF REMEMBER RIGHT: 6 SETS OF BREAKS SETS, 5 NEW NEW ROTORS, 2 CALIPERS BREAKS ASSEMBLE, FRONT HOUSE BREAKS LINE. DRIVING ON THE STRAIGHT HIGHWAY THE VEHICLE SUDDENLY ENGAGE THE BREAKS AT RANDOM. SOME TIME MAKING ME SEE SICK. I REMEMBER DRIVING 60 MILES AN HOUR THE BRAKES ENGAGE NEARLY PUSHED ME IN TO ANOTHER CAR. RECENTLY TRAVEL TO MOUTON REGAIN. THE BREAKS SLOWING ME DOWN. FOR NO KNOW CAUSE. I NOTICED DANGER PATER TOO. WHEN I MAKE A TURN IN THE WINDING ROAD, THE CAR IS GETTING EXTREMELY DANGERS. THE CAR BRAKING DOWN WHEN I INTEND TO ACCELERATE. THIS COLLISION OF INTEREST RESULTING IN: MY TRANSMISSION IS DOWN STEPS GOOD, THE RPM GO TO EXTREME. FIRST FROM 1,500 RACE TO 2000 THEN 3000 THEN 5000 SLOWING DOWN THE CAR. WHEN FINELY BREAKS ARE RELEASED IT KICK LIKE A MULE TRYING TO FORCE ME OF THE ROUTE. DON'T KNOW WAY ANY ONE NEED THAT TIP OF TRACTION CONTROL?. THIS IS MY SECOND VEHICLE IN THE ROW, THAT HAVE COMPUTER PROBLEM TO. RANDOM ACTION ON IN AND OUT COMPONENTS. THE LAST ONE DODGE ACCLAIM FORCED TO TRADE IN BECAUSE COMPUTER REPLACEMENT DID NOT SOLVED PROBLEM, I TESTED ABS BREAKS ON SLOW SPEED. IT WAS ONLY A TEST 10 MILES AN HOUR. I END UP I DITCH. IT WAS A WINTER SNOW. ONLY A TEST, MINER DAMAGE TO PLASTIC FENDER. IS IT PASSABLE TO RETURN TO REGULAR BREAKS, THAT WORK. THE ENGINE CONTROL UNIT PROHIBIT THAT ACTION SANCTION BY STATE INSPECTION. ( NO INSPECTION CAN BE PASS WHEN WARNING LIGHT IS ON). CAN ANY WAY I CAN GET REPLACEMENT FOR: GENERIC COMPUTER? GENERIC BREAKS SYSTEM? MAYBE I CAN GET WAIVE FOR INSTALLATION OF THAT SYSTEM? I AM A INDUSTRIAL MECHANIC BY TRADE AND PASSION. CAN EASY WIRED ANY COMPONENTS I NEED. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID Number: 11361822
Complaint Date: 2020-10-06
Fail Date: 2019-05-29
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: CHEROKEE
Model Year: 2015
Summary
2015 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO PTU INLINE SPLINE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WOULD CLUNK UPON ACCELERATION. THE DEALER COULD DUPLICATE THE FAILURE. THE VEHICLE THEN EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. *JS
NHTSA ID Number: 11361821
Complaint Date: 2020-10-06
Fail Date: 2020-10-06
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2013
Summary
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO CRACKED DASH AT PASSENGER AIRBAG. *LD *JS
NHTSA ID Number: 11361818
Complaint Date: 2020-10-06
Fail Date: 2017-11-01
Manufacturer’s Name: Mercedes-Benz USA, LLC
Vehicle Make: MERCEDES-BENZ
Vehicle Model: C350
Model Year: 2013
Summary
2013 MERCEDES BENZ C-350. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. *JS
NHTSA ID Number: 11361817
Complaint Date: 2020-10-06
Fail Date: 2020-10-06
Manufacturer’s Name: Grand Design RV, LLC
Vehicle Make: GRAND DESIGN
Vehicle Model: REFLECTION
Model Year: 2021
Summary
2021 GRAND DESIGN REFLECTION 29RS. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLES MANUAL. *LD THE CONSUMER STATED THE OWNER'S MANUAL NEEDS TO BE REVISED IN REFERENCE TO CHANGING THE VEHICLE'S TIRES. THE CONSUMER BELIEVED THE INFORMATION DID NOT REFLECT WHAT ACTIONS IT ACTUALLY WOULD TAKE TO CHANGE A TIRE ON THE VEHICLE. *JS
Read More...NHTSA ID Number: 11361816
Complaint Date: 2020-10-06
Fail Date: 2020-08-01
Manufacturer’s Name: Mercedes-Benz USA, LLC
Vehicle Make: MERCEDES BENZ
Vehicle Model: C240
Model Year: 2003
Summary
2003 MERCEDES BENZ C240. CONSUMER WRITES IN REGARDS TO SUNROOF GLASS BONDING SAFETY RECALL. *LD THE CONSUMER STATED THE ROOF CONTIUOUSLY BECAME RUSTED DUE TO A WATER LEAK. *JS
NHTSA ID Number: 11361813
Complaint Date: 2020-10-06
Fail Date: 2019-09-01
Manufacturer’s Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2014
Summary
2014 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO DEFECTIVE ROCKER ARM OIL CONTROL VALVE. CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR OUT OF POCKET COSTS RELATED TO REPAIRS. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER ADVISED THE PART NECESSARY TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONSUMER HAD THE VEHICLE REPAIRED WITH AFTERMARKET EQUIPMENT AS SUGGESTED BY THE MANUFACTURER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. *JS
NHTSA ID Number: 11361812
Complaint Date: 2020-10-06
Fail Date: 2020-07-24
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: PATHFINDER
Model Year: 1999
Summary
1999 NISSAN PATHFINDER. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE DUE TO MECHANICAL MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WAS FUELED AN HOUR BEFORE THE FIRE AND SMELLED GAS. THE ENGINE COMPARTMENT CAUGHT FIRE. NISSAN DECLINED TO OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY FOR 19 YEARS AND NO RECENT MAINTENANCE PERFORMED AT THE DEALER.*JS
NHTSA ID Number: 11361811
Complaint Date: 2020-10-06
Fail Date: 2020-07-31
Manufacturer’s Name: SSR Motorsports
Vehicle Make: SSR
Vehicle Model: BENELLI
Model Year: 2017
Summary
2017 SSR BENELLI. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE DUE TO VARIOUS ISSUES WITH VEHICLE WHILE STILL UNDER WARRANTY. *LD THE CONSUMER STATED THE VEHICLE WAS RETURNED TO THE DEALER 3 DAYS AFTER PURCHASE DUE TO THE CHECK ENGINE LIGHT BEING ON, IT WAS SMOKING AND THE HEAT SHIELD WAS TOO HOT. THE HEAT SHIELD WAS REPLACED TWICE PRIOR TO THE VEHICLE CATCHING FIRE. THE CONSUMER REQUESTED TO BE REIMBURSED PLUS INTEREST FOR THE VEHICLE.*JS
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- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks
- 【 Full System Diagnostic】HD601 Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool fits for Cummins, Caterpillar, Detroit, Perkins, Maxxforce, Bendix,Wabash, Wabaco, Haldex, Allison, Eaton heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money
- 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
- 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand the codes definition and fix the problem faster. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages
- 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- 【Diesel Engines】HD500 heavy duty truck scanner is tailored to vehicles equipped with cummins, cat, detroit, paccar, international, hino and more engines. This diesel scan tool come with diverse adapters, including diesel 6 & 9 pin, CAT-9 pin, CAT-14 pin, 16 pin cable. It is engineered to deliver accurate and reliable diagnostics, ensuring compatibility and effective troubleshooting for your trucks. Tip: If your truck fault code is factory custom protocol, please enter the diagnostic menu, and then select the corresponding engine to test, so that your test data will be more accurate.(Please note that the HD500 does not have bidirectional and VGT calibration.)
- 【Advanced DPF Management】The longer a truck is in use, the more particles accumulate in the D.P.F and the more the D.P.F becomes clogged, affecting engine performance and emissions efficiency. This HD500 diesel scanner provides you with DPF regeneration, D.P.F reset, DPD, DPR status control and more functions to achieve efficient cleaning, optimise engine performance and prolong D.P.F life. Save maintenance costs by avoiding D.P.F replacement through regular D.P.F cleaning and D.P.F regeneration. All made easy with the HD500. Warm tips: the HD500 can't do dpf function on Isuzu.
- 【Cylinder Cut-off Services】The cylinder cut-off test can diagnose engine failure problems. The HD500 heavy duty truck code reader sends a command to the ECU to cut off the injector of a cylinder to check if the injector of that cylinder is not working properly. If the engine speed drops more, the better the cylinder works; if the speed drop is not obvious or does not drop then the cylinder may be faulty; touch the high-pressure pipe between the common rail tube to the injector with your hand, the stronger the pulsation, the better the injection effect. This diesel scan tool provides clear guidance for maintenance.
- 【Speed Limit Reset & ABS】Limit setting enables you can check and set the engine speed and the vehicle road speed limit when the vehicle is stationary, which ensures driving safety. And this scanner for truck also can make you achieve a firm brake pedal by removing air from the ABS module. HD500 truck scanner helps you maintain commercial vehicle breakdowns at all times, saving you money efficiently and winning more business for you! Please note that the adjust the speed limit is supported by fewer vehicles (eg: the cummins engine cannot support speed limit adjust), please confirm the vehicke VIN with us before purchase.
- 【Access All Major Systems with Ease】The HD500 heavy duty scanner truck diesel provides full diagnostic capabilities, covering the engine, ABS, SRS, EPB, Park Brake Controller, DPF, etc. Comes with full HD OBD/EOBD/ OBD2 service modes, including read codes, erase codes, live data, etc. Allows you to quickly identify issues and perform necessary solutions.
- Why NEXAS NL102 Truck Scan Tool? The NL102 outshines other truck scanner with its extensive diagnostic features. It offers full system diagnostics for major trucks meeting standard protocols, along with complete OBD2 functionality. Beyond read fault codes, clear codes and live data display, it enables vehicle info retrieval, freeze frame capture, and DTC lookup. Equipped with 6-pin, 9-pin, 16-pin connectors, it ensures broad truck compatibility. Plus, enjoy lifetime free updates in English, Spanish, and French, keeping your diagnostic scanner software current.
- Wide Compatibility - This heavy duty truck diagnostic scanner is compatible with all heavy-duty trucks that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including Cummins, Detroit, Caterpillar, Freightliner, International, Kenworth, John Deere, Peterbilt, Sterling, Mack, Paccar, Western Star, Mercedes-Benz, Volvo, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, and ISUZU. Additionally, it supports 10 modes of OBD testing for complete diagnostics and battery voltage monitoring on passenger cars and light vehicles (from Europe, America, and Asia) manufactured after 1996.
- Save Up to Hundreds Money for All Heavy Duty Trucks - The diesel scan tool supports accurate full system scanning for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). This includes vehicle systems such as the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABS, ESP, EPS, fuel system, etc. The diagnostic scan tool communicates with the vehicle's computer to retrieve data stream information, allowing it to accurately pinpoint issues. This reduces the waste caused by blind part replacements, saving your time and hundreds or thousands of money.
- All OBD2 Function & Battery Health Monitoring - Compared with other products on the market that only support partial OBD2 functions, this OBD2 scanner supports all OBD2 functions: read/clear codes, live data, freeze frame data, I/M readiness, EVAP test, on-board monitor, O2 sensor test, vehicle information, and DTC lookup, this providing more analysis basis for professional technicians. By regularly detecting the status of the vehicle battery with NL102+ OBD scan tool, it helps to take measures before the battery completely fails to avoid the situation that the vehicle suddenly fails to start. It can accurately diagnose the battery's condition thus saving on repair costs.
- Plug and Play & One-click for DTC: NEXAS diesel scanner is user-friendly. It comes with an intuitive screen and easy-to-understand interface, making it accessible even for non-professionals to get started. And the built-in DTC library in the code reader allows you to directly retrieve codes without searching for definitions in books, making it easier to understand the code definitions and solve problems more quickly.
- 【2025 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
- 【J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
- 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABS Bleed, Injector coding, etc.
- 【2025 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
- 【Wider Vehicle Coverage of 12V & 24V Vehicles + 25 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
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- 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7 HD diesel scanner diagnostic tool not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions.
- 🚛Advanced ECU Coding & Programming - ANCEL X7 HD 10.1inch truck scanner diagnostic tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility.
- 🚛42+ Reset Functions & Bidirectional Control - 2025 newest top heavy duty truck scan tool, comes with 42+ special services (ECU, Speed Limit and Idle Reset, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7 HD diesel truck scan tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc.
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Last update on 2025-05-16 / Affiliate links / Images from Amazon Product Advertising API