Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11363336
Complaint Date: 2020-10-08
Fail Date: 2020-10-02
Manufacturer’s Name: Ford
Motor Company
Vehicle Make: MERCURY
Vehicle Model: GRAND MARQUIS
Model Year: 1981
Summary
FUEL PUMP ISN'T WORKING RIGHT. I SEE IT'S BEEN RECALLED. HOW CAN I FIX IT? CAR WAS AT A STOP LIGHT, KEEP DYING ON ME... VERY UNSAFE FOR ME TO BE STALLING OUT. THE FUEL PUMP...
Read More...NHTSA ID Number: 11363335
Complaint Date: 2020-10-08
Fail Date: 2020-10-07
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2014
Summary
WHILE MY CAR WAS SITTING IDLE AT A STOP LIGHT WITHIN THE CITY LIMITS OF WILMINGTON, NC THE PASSENGER SIDE HEADREST EXPLODED. THERE WAS NO CONTACT MADE TO MY VEHICLE, THE HEADREST JUST EXPLODED AND SPRUNG FORWARD. NOBODY WAS INJURED. UNTIL I ARRIVED HOME AND GOOGLED WHAT HAPPENED I DIDN'T REALIZE THE HEADREST ACTED AS AN AIRBAG OR THAT THIS IS A KNOWN ISSUE WITH THE 2014 JEEP GRAND CHEROKEE.
NHTSA ID Number: 11363334
Complaint Date: 2020-10-08
Fail Date: 2020-10-08
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: DODGE
Vehicle Model: JOURNEY
Model Year: 2016
Summary
MY SON EXITED THE PASSENGER SIDE FRONT SEAT AND THE HEADREST DEPLOYED. WE WEREN'T INVOLVED IN AN ACCIDENT. WE HAD JUST PARKED THE CAR. I REVERSED INTO THE PARKING SPOT, PUT THE CAR IN PARK, AND WE EXITED THE CAR. I HEARD A THUMP WHEN WE CLOSED THE DOORS. WHEN I OPENED THE DOOR TO SEE WHAT HAPPENED, THE HEADREST HAD SPRANG FORWARD.
Read More...NHTSA ID Number: 11363333
Complaint Date: 2020-10-08
Fail Date: 2020-10-01
Manufacturer’s Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: CORVETTE
Model Year: 2018
Summary
DEIVER REAR WHEEL BEGAN LOAING AIR PRESSURE SUDDENLY 1 WEEK AGO. TIRE PRESSURE WOULD DROP AROUND 1 PSI/HOUR. TOOK TO TIRE SHOP AND NO TIRE PROBLEMS WERE IDENTIFIED BUT THE WHEEL HAD 3 CRACKS IN THE INNER WHEEL LIP. INSPECTION OF PASSENGER REAR WHEEL REVEALED A SINGLE CRACK THAT HAD NOT YET CAUSED TIRE PRESSURE LOSS. THE WHEEL CRACKING ISSUE IS WELL KNOWN AND A CLASS ACTION LAWSUIT HAS BEEN FILED BUT NO RECALL YET. I FEAR THAT MY SAFETY COULD HAVE BEEN IN JEOPARDY WITH A WHEEL CRACKING AT SPEED. PROBLEM FIRST IDENTIFIED WHEN STARTING A STATIONARY VEHICLE AS THE TPMS NOTIFIED OF A LOW PRESSURE. PROBLEM CONTINUED UNTIL I SECTION OF WHEELS IDENTIFIED CRACKS.
Read More...NHTSA ID Number: 11363332
Complaint Date: 2020-10-08
Fail Date: 2020-06-28
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: ROGUE
Model Year: 2018
Summary
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 70-80 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO ACCELERATE AS DESIGNED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO ROUTE 22 NISSAN (56 US-22, HILLSIDE, NJ 07205) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
NHTSA ID Number: 11363331
Complaint Date: 2020-10-08
Fail Date: 2020-10-01
Manufacturer’s Name: Tesla, Inc.
Vehicle Make: TESLA
Vehicle Model: MODEL 3
Model Year: 2018
Summary
RECENTLY WE SEE A WARNING 'FRONT PASSENGER SAFETY RESTRAINT SYSTEM FAULT/CONTACT TESLA SERVICE' I.E THE AIR BAG WILL NOT DEPLOY INITIALLY THOUGHT THIS COULD BE A BUG. TRIED RESETTING THE SYSTEM BUT NOT GOING AWAY. THIS COULD BE A SERIOUS SAFETY ISSUE.
NHTSA ID Number: 11363330
Complaint Date: 2020-10-08
Fail Date: 2020-10-07
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-250
Model Year: 2015
Summary
WHILE DRIVING AT HIGHWAY SPEEDS MY STEERING WHEEL SHAKES VERY VIOLENTLY WHEN HITTING BUMPS IN ROAD THE SHAKING DOESN'T GO AWAY TILL I GET VEHICLE SLOWED DOWN TO ABOUT 20 MPH DOING THIS ON A INTERSTATE IS VERY DANGEROUS. THIS IS HAPPENING MORE FREQUENTLY ON 10/7/20 THIS HAPPENED AND IT SHOOK SO BAD AIR CLEANER CAME OFF AND VEHICLE LOST POWER AND STOPPED ON HIGHWAY. VEHICLE HAD TO BE TOWED TO A DEALER. THEY FOUND THE MAF SENSOR BECAME DIRTY WHEN AIR FILTER CAME OFF SO THEY CLEAN IT TEST DROVE VEHICLE AND VERIFIED VEHICLE SHAKING. THEY SAID SUSPENSIONS LOOKED GOOD BUT HAD SLIGHT WEAR ON TRACK BAR BALL JOINT. THEY WANTED TO REPLACE THE STEERING DAMPER AND I SHOWED THEM THAT IT WAS REPLACED ON 10/6/20 FOR THE SAME SHAKING PROBLEM. I ASKED IF THIS WOULD REPAIR THE SHAKING THEY SAID THEY WERE NOT SURE BUT IT WOULD ELIMINATE IT AS A POSSIBILITY. I DECLINED THEIR GUESSING GAME AT MY EXPENSE. THIS SHAKING PROBLEM IS GOING TO GET SOMEONE HURT OR KILLED AND FORD NEEDS TO GET A CURE FOR THIS PROBLEM
NHTSA ID Number: 11363329
Complaint Date: 2020-10-08
Fail Date: 2020-10-07
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: CHEROKEE
Model Year: 2016
Summary
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
Read More...NHTSA ID Number: 11363328
Complaint Date: 2020-10-08
Fail Date: 2020-10-07
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EDGE
Model Year: 2013
Summary
BRAKES WENT OUT WHILE IN MOTION AND PEDAL IS LIKE A SPONGE AND WILL NOT ENGAGE. BRAKE BOOSTER WAS REPLACED UNDER FORDS CUSTOMER SATISFACTION PROGRAM IN NOV 2019 NOW OCT 2020 SAME PROBLEM. NOT SAFE TO DRIVE CAN NOT STOP WITH IN 10 FEET.
Read More...NHTSA ID Number: 11363327
Complaint Date: 2020-10-08
Fail Date: 2020-10-08
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: ROGUE
Model Year: 2018
Summary
THE BREAKING SYSTEM ON MY 2018 NISSAN ROGUE DRIVING 50MPH SLAMMED ON THE BREAKS AND CAUSED MY CAR TO STOP WITHOUT WARNING, A RED LIGHT CAME ON AND I WAS WHIPPED FORWARD. THERE WAS NO TRAFFIC IN FRONT OF ME AND 2 CARS BEHIND THAT WOULD HAVE HIT ME AS I WAS ABLE TO GET OFF SIDE OF ROAD. THIS WOULD HAVE BEEN A FATAL ACCIDENT. WE HAVE CONTACTED OUR NISSAN DEALER WHO SAID THEY HAVE NEVER HEARD OF THIS,
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Last update on 2025-05-16 / Affiliate links / Images from Amazon Product Advertising API