Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11363346
Complaint Date: 2020-10-08
Fail Date: 2020-10-08
Manufacturer’s Name: General Motors
, LLC
Vehicle Make: CADILLAC
Vehicle Model: SRX
Model Year: 2016
Summary
GMC KNOWN PROBLEM. LOW BEAM HEADLIGHTS TOO DIM TO DRIVE SAFELY DURING HOURS OF DARKNESS. GM IS AWARE OF THIS PROBLEM STARTING WITH APPROXIMATELY 2010 YEAR MODEL. GM DID NOT CONTACT OWNERS AND IN FACT WE RECEIVED NO NOTICE OF THIS OBVIOUS SAFETY DEFECT EVEN THOUGH GM HAS BEEN AWARE OF IT FOR AN EXTENDED PERIOD OF TIME, THERE HAS BEEN NUMEROUS LAWSUITS AND REPORTS AND SEVERAL ACCIDENTS ATTRIBUTED TO THE DEFECTIVE LOW BEAM HEADLIGHTS. THE HEADLIGHT SYSTEM IS COVERED BY DOT REGULATIONS AND AS SUCH I AM REQUESTING A FORMAL INVESTIGATION AND PUNITIVE ACTION REGARDING OUR 2016 CADILLAC SRX. AGAIN I WILL RESTATE THAT WE WERE NOT CONTACTED ABOUT A KNOWN DANGEROUS DEFECT IN THE LOW BEAM HEADLIGHTS. GM IS ALSO INSISTING THAT OWNERS PAY UP FRONT FOR REPAIRS AND SUBMIT DOCUMENTATION FOR REIMBURSEMENT WHILE ALSO IMPOSING UNREASONABLE TIME LIMITS AND CUTOFF DATES. THIS IS A DOT SAFETY ISSUE. PLEASE ADDRSS IT AS SUCH. THANK YOU.
NHTSA ID Number: 11363345
Complaint Date: 2020-10-08
Fail Date: 2018-10-01
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EDGE
Model Year: 2013
Summary
MY BACKUP CAMERA IS IN 2013 FORD EDGE IS NOT WORKING FOR PAST 2YEARS JUST LIKE IN THE 2020 MODELS RECALL.
NHTSA ID Number: 11363344
Complaint Date: 2020-10-08
Fail Date: 2020-10-07
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: CHEROKEE
Model Year: 2015
Summary
WHILE THE CAR WAS MOVING THE SERVICE GEAR SHIFT WARMING CAME ON AND ALL THE GEAR LIGHTS WHERE ON.. TRANSMISSION ISSUE CONTINUE WHEN PUTTING THE CAR IN DRIVE IT JERKS VERY HARD OR WHEN YOU PRESS THE GAS THE CAR JERKS VIOLENTLY
Read More...NHTSA ID Number: 11363343
Complaint Date: 2020-10-08
Fail Date: 2020-10-08
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: COMMANDER
Model Year: 2007
Summary
WHILE AT STOP LIGHT OR IN TRAFFIC VEHICLE WILL TURN OFF, DASHBOARD WILL LIGHT UP AFTER AND VEHICLE WILL CHIME. THIS HAPPENED MULTIPLE TIMES, THIS MORNING IT HAPPENED 3 TIMES WITHIN 15 MINUTES.
Read More...NHTSA ID Number: 11363342
Complaint Date: 2020-10-08
Fail Date: 2020-10-05
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2010
Summary
47000 MILES ON TRUCK. BOTH CATALYST CONVERTERS HAVE FAILED WITHIN 1000 MILES DUE TO THE WAY THEY ARE CONSTRUCTED. INTERNALS OF CONVERTERS HAVE TWO ELEMENTS IN WHICH REAR ELEMENT APPEARS TO JUST BE CEMENTED IN AND WILL COME LOOSE INTERNALLY. WHEN THIS HAPPENS IT CAN ROTATE INSIDE HOUSING AND NOT LET EXHAUST GASES EXHAUST CORRECTLY CAUSING LOSS OF POWER.
Read More...NHTSA ID Number: 11363341
Complaint Date: 2020-10-08
Fail Date: 2020-10-08
Manufacturer’s Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SONATA
Model Year: 2012
Summary
FOR AN UNKNOWN REASON MY 2012 SONATA LOSES POWER AT RANDOM CAUSING US TO HAVE TO PULL OVER OR IT POWERS BACK UP AND IT WILL CONTINUE. THIS IS EXTREMELY DANGEROUS AND WE HAVE TAKEN IT TO THE DEALER AND IT KEEPS HAPPENING. LIFE THREATENING.
Read More...NHTSA ID Number: 11363340
Complaint Date: 2020-10-08
Fail Date: 2020-09-01
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: F-150
Model Year: 2015
Summary
FRONT LEFT MOUNTING BOLT ON THE DRIVERS SEAT FELL OUT CAUSING THE SEAT TO ROCK BACKWARDS WHILE IN MOTION. ROCKING IS WORST AT TIMES OF ACCELERATION OR BRAKING.
Read More...NHTSA ID Number: 11363339
Complaint Date: 2020-10-08
Fail Date: 2020-09-10
Manufacturer’s Name: General Motors, LLC
Vehicle Make: BUICK
Vehicle Model: ENCLAVE
Model Year: 2020
Summary
REAR SUNSHADE CLIP HAS BROKEN TWICE IN THE 5 MONTHS.
Read More...NHTSA ID Number: 11363338
Complaint Date: 2020-10-08
Fail Date: 2020-10-07
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2016
Summary
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Read More...NHTSA ID Number: 11363337
Complaint Date: 2020-10-08
Fail Date: 2020-10-06
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: ROGUE SPORT
Model Year: 2018
Summary
ACTIVE BRAKING ASSIST ENGAGED TWICE WITH NO OBSTRUCTION OR IMMINENT CRASH. THE CAR STOPPED ITSELF CAUSING DANGER OF BEING HIT FROM BEHIND.
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- 【WHY CHOOSE THE 2025 CR PRO+? 】THE COST-EFFECTIVE BIDIRECTIONAL OBD2 SCANNER, COSTS 80 LESS THAN CR MAX, WITH THE SAME 49 Reset & 46 Brand-Specific maintenance services & ECU coding(ONLY work for AU DI/BM W/ V W), OEM-level active tesing, multi-systems diagnostic, powerful OBD2 functions. CR Pro+ of 2.0 GHz 4 core CPU is perfect for both DIY enthusiasts and professional mechanics, offering wider vehicle compatibility.
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Last update on 2025-05-16 / Affiliate links / Images from Amazon Product Advertising API