Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11751369
Complaint Date: 2026-07-19
Fail Date: 2026-06-19
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FOCUS
Model Year: 2018
Summary
An authorized dealership performed a mandatory manufacturer safety recall repair on my vehicle for the Engine Oil Pump Belt and Tensioner (Ford Recall 23S64 / NHTSA Campaign 23V-905). While performing this specific recall, the initial facility negligently compromised the cooling system and created a severe leak, directly causing complete and total engine destruction. A subsequent independent diagnostic inspection by a separate authorized dealership confirmed this negligence. The vehicle became instantly disabled while driving, creating a severe road hazard. Total documented property damages are $14,448.31. Furthermore, the dealership and Ford Corporate have explicitly refused to repair the vehicle, despite Ford's dealer bulletins authorizing long-block engine replacements for failures related to this recall. They have also refused to reimburse me for the totaled vehicle or the out-of-pocket expenses incurred. Ford customer service has employed shady tactics, denying liability and stonewalling my attempts to reach a resolution, completely failing to provide the remedy mandated by this safety recall. The vehicle and all documentation are available for inspection upon request.
NHTSA ID Number: 11751368
Complaint Date: 2026-07-19
Fail Date: 2026-06-19
Manufacturer Name: KTM North America, Inc.
Vehicle Make: HUSQVARNA
Vehicle Model: SVARTPILEN 401
Model Year: 2024
Summary
Numerous 2024 models have been delivered with improperly greased front wheel bearings. There are many complaints about this reported on line. On delivery my motorcycle exhibited a grinding sound coming from the front wheel. At the 625 mile dealer service the grinding was somewhat louder but not corrected by the scheduled service. Returned the motorcycle to the dealer at 950 miles to have them corrected. Dealer greased the front axle and the grinding noise stopped. The problem is they do not replace the wheel bearings, which have been running without grease for 900 or more miles in these motorcycles. This could cause premature bearing failure which could cause loss of control and/or front wheel lock up.
Read More...NHTSA ID Number: 11751367
Complaint Date: 2026-07-19
Fail Date: 2026-06-07
Manufacturer Name: General Motors, LLC
Vehicle Make: GMC
Vehicle Model: SIERRA 1500
Model Year: 2022
Summary
Truck did not stop when applying brakes. Message displayed brake system failure and the breaks were spongy. The truck was towed to the dealer and required the master cylinder, gasket, and reservoir to be replaced with 23,403 miles. This appears to be an ongoing issue with GMC Sierra trucks and needs further investigation as this potential could be catastrophic. Also, as this appears to be an ongoing issue, owners should not be responsible for the cost associated with any repairs and should require an immediate recall.
NHTSA ID Number: 11751366
Complaint Date: 2026-07-19
Fail Date: 2026-07-12
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SOUL
Model Year: 2016
Summary
Check engine light came on and car was out of oil even though an oil change was done about a month ago. Catalytic converter was replaced once already. Per mechanic excess heat caused out to leak catalytic converter needs replacing again and now engine is damaged as all engine oil leaks out where it cannot be detected on ground. Danger of fire according to recall sc176 and mechanic. Car was smoking so it has been parked for safety to avoid fire
Read More...NHTSA ID Number: 11751365
Complaint Date: 2026-07-19
Fail Date: 2026-07-19
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: CROSSTREK
Model Year: 2026
Summary
The 2026 Subaru crosstrek was sitting in the garage since 07/17/2026. I went out on 07/19/2026 to go to church. I tried to start it and it clicked rapidly like the battery didn't have enough juice to actually start it.
NHTSA ID Number: 11751364
Complaint Date: 2026-07-19
Fail Date: 2026-06-27
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2014
Summary
I am submitting a safety complaint regarding my 2014 Ram 1500 Tradesman. While driving, the vehicle suddenly experienced a complete loss of power steering without any warning. At the same time, the power steering warning light began flashing and the dashboard lights started flicker. Because the power steering failed unexpectedly, I was unable to steer the truck normally. We nearly crashed into a store because the vehicle would not turn as needed. This created an immediate and serious safety hazard that could have resulted in severe injuries or fatalities. The simultaneous loss of power steering and electrical issues, including the flickering dashboard lights, suggest a possible failure affecting critical vehicle systems. This defect occurred without warning and made the vehicle unsafe to operate. I am requesting that the National Highway Traffic Safety Administration (NHTSA) investigate this issue, as it presents a significant safety risk and could affect other owners of 2014 Ram 1500 trucks.
NHTSA ID Number: 11751363
Complaint Date: 2026-07-19
Fail Date: 2026-07-19
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2021
Summary
NHTSA Vehicle Safety Complaint I am submitting this complaint to request that the National Highway Traffic Safety Administration investigate a potential safety defect involving the dashboard on my 2021 Ram TRX. The dashboard on my vehicle has developed significant bubbling and delamination in the area of the passenger-side airbag deployment seam. While the manufacturer and dealership have characterized this condition as a cosmetic issue, I believe this assessment fails to address the potential safety implications associated with deformation of the dashboard in a critical airbag deployment zone.The passenger airbag is engineered to deploy through a designated seam in the dashboard. When the dashboard material bubbles, separates, warps, or delaminates in this area, there is a reasonable concern that the airbag's intended deployment path could be altered or obstructed. Any interference with the airbag's deployment could reduce its effectiveness or create an additional hazard to vehicle occupants during a collision.I recognize that I cannot determine whether my specific vehicle's airbag performance has been affected without engineering analysis or crash testing. However, I believe the condition presents a legitimate safety concern that warrants investigation because it involves a safety-critical component designed to protect occupants during a crash.I have also become aware that numerous owners of Ram trucks have reported similar dashboard bubbling and delamination, suggesting this may not be an isolated incident but rather a recurring defect. If this condition is widespread and occurs in the airbag deployment area, it raises concerns that extend beyond appearance and into occupant safety.The purpose of this complaint is not simply to seek a cosmetic repair. My concern is that a defect affecting the dashboard in the passenger airbag deployment zone has the potential to compromise the proper operation of a federally required safety system.
NHTSA ID Number: 11751362
Complaint Date: 2026-07-19
Fail Date: 2026-07-13
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 1500
Model Year: 2019
Summary
I had a complete loss of steering and had to have the truck towed to the dealership. This could have caused a very serious accident. There was no previous warning - it just went out. The dealership charged me $2183 to replace the steering gear. According to the literature, the steering function should last to well past 100K miles (my truck had 66,552 miles on it). In addition, there are multiple reports of steering going out online - perhaps a recall is in order. The literature also states that if diagnostic code C1599 then the steering rack is completely fine mechanically but it has simply lost its electrical connection. That is the code that the dealership saw - it sounds like the fix could have been much simpler and cheaper.
Read More...NHTSA ID Number: 11751361
Complaint Date: 2026-07-19
Fail Date: 2026-07-18
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: CIVIC
Model Year: 2017
Summary
I just purchased a 2017 Honda Civic yesterday that seems to be experiencing issues similar to the electric power steering (EPS) malfunction involved in Honda’s EPS gearbox recall, even though my VIN is not included. The steering becomes stiff and jerky when trying to turn the wheel, particularly at higher speeds (especially on the highway) and when trying to slightly move the wheel to remain in the lanes. The condition occurs consistently and has made it difficult to maintain proper control of the vehicle, which is super concerning for me. This creates a safety risk because the steering does not respond smoothly or predictably. I purchased this car yesterday at around 75k miles, and I noticed it immediately once I hit the highway. After doing some research I see that many others are experiencing the same issue, as well as it already being a widely known issue with Honda hence their initial recall. I believe this defect should be investigated and expanded to my vin because myself and other owners are experiencing the same problem outside the current recall population.
NHTSA ID Number: 11751360
Complaint Date: 2026-07-19
Fail Date: 2026-07-19
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SELTOS
Model Year: 2025
Summary
KiA started a system update while I was driving on a busy road which caused complete loss of engine power and all electrical. This is nuts. What if you’re on the highway driving 70 mph and this happens?
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.