NHTSA ID Number: 11018998
Incident Date: 2017-08-18
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: CAMRY
Model Year: 2008
9999 If Unknown Or N/A
Vehicle Identification Number: 4T4BE46KX8R
Vehicle Mileage At Failure: 244000
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: PERRIS, CA
Summary of Complaint
I RECEIVED A RECALL NOTICE FOR OIL CONSUMPTION I BELIEVE IN THE SUMMER OF 2015. I DIDN'T HAVE ANY ISSUES WITH OIL CONSUMPTION AT THE TIME. HOWEVER AROUND OCTOBER 2015, I BEGAN TO NOTICE THE CAR WAS BURNING THROUGH OIL, I REQUESTED A OIL CONSUMPTION TEST---BUT IT CAME BACK THAT THERE WAS NO ISSUE. AT THE TIME OF THE OIL CONSUMPTION TEST MY CAR WAS AT 190,000 MILES. NOW, THE CAR IS STARTING TO BURN MORE OIL EVEN AFTER REGULAR OIL CHANGES FROM MOSS BROS TOYOTA IN MORENO VALLEY. I JUST GOT MY OIL CHANGED ON AUGUST 4TH 2017. WELL TWO WEEKS (8/18/2017) AFTER MY CHANGE I NOTICED THE OIL SENSOR WOULD FLASH EVERY TIME I CAME TO A STOP. I CHECK THE OIL IN MY CAR AND THERE WAS BARELY ANY ON THE DIPSTICK. AS A RESULT, I ADDED MORE OIL MYSELF TO AVOID BURNING UP THE ENGINE. I CALLED THE SERVICE ADVISOR AT MOSS BROS WHO HELPED ME TWO WEEKS PRIOR. I EXPLAINED THE SITUATION AND TOLD HIM I HAD AN OIL CONSUMPTION TEST 2 YEARS AGO AND WAS ADVISED EVERYTHING WAS NORMAL. UNFORTUNATELY, HE SAID THERE WAS NOTHING TOYOTA COULD DO TO HELP BECAUSE OF THE HIGH MILEAGE ON MY CAMRY. HE SAID IT WOULD COST $5,000 TO REPLACE THE PISTON RINGS OR $4000 TO REPLACE THE ENGINE. AS A RESULT, I FILED A CLAIM WITH TOYOTA CONSUMER AFFAIRS (CASE#1708181590)--THE GIRL MELISSA ON THE PHONE DIDN'T WANT TO HELP AND TOLD ME TOYOTA WOULDN'T BE ABLE TO PAY FOR THE WARRANTY WORK BECAUSE OF HIGH MILES. TOYOTA KNEW THE PISTON RINGS WERE FAULTY FROM THE BEGINNING. THEY DIDN'T WANT TO SPEND THE MONEY OR HOURS/YEARS TRYING TO REPAIR/REPLACE ENGINES IN THESE CARS. SO THEY MAKE THE CONSUMER DO THIS STUPID WORTHLESS CONSUMPTION TEST TO AVOID RECALL REPAIRS. THEY ARE OBVIOUSLY TRYING TO AVOID TAKING CARE OF A PROBLEM THAT MANY OF US ARE FACING. I PURCHASED THIS VEHICLE IN OCTOBER OF 2007, BRAND NEW OFF THE LOT. TOOK IT IN FOR ALL OF THE REGULAR MAINTENANCE APPOINTMENTS AND KNOW THAT I DID EVERYTHING RIGHT.
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Complaint 11018998 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-08-18
(YYYY-MM-DD)
Date Added To File: 2017-08-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-08-22
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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