NHTSA ID Number: 11018997
Incident Date: 2017-07-07
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2013
9999 If Unknown Or N/A
Vehicle Identification Number: 1FMCU0GXXDU
Vehicle Mileage At Failure: 39000
Vehicle Speed: 50
Number Of Occurrences:
Was Vehicle Towed: Yes
Consumer Location: LEXINGTON, SC
Summary of Complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED OVERHEATING AND THE CHECK ENGINE AND LOW COOLANT WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL OFF THE ROADWAY AND TURN OFF THE IGNITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP FAILED. THE WATER PUMP WAS REPLACED AND THE COOLANT WAS REFILLED. THE NEXT DAY, WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THICK, BLACK SMOKE WAS SEEN COMING FROM THE ENGINE AND REAR OF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBO FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. TWO DAYS LATER, WHILE DRIVING AT UNKNOWN SPEEDS, A STRONG FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. THE DIAGNOSIS WAS UNKNOWN, BUT THE MECHANIC STATED THAT FUEL LEAKS WERE A COMMON ISSUE WITH FORD VEHICLES. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V551000 (ENGINE AND ENGINE COOLING) AND 12V336000 (FUEL SYSTEM,GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
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Complaint 11018997 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-07-07
(YYYY-MM-DD)
Date Added To File: 2017-08-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-08-22
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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