IMPORTANT SAFETY RECALL

This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition
exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with
Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your
Altec Account Manager. You may also contact the OEM using the contact information provided in the attached
recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment
to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by
first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your continued satisfaction with Altec
products.
Thank you for your immediate attention on this important matter.

Component/Supplier RecallecaCSR- 3351-A
Particulate Matter Sensor Installation Recall
(Ford Emissions Recall 25E09 — Customer Satisfaction Program
25N14)
Units Affected: Certain Ford vehicles, during initial vehicle production, did not have a Particulate
Matter (PM) sensor installed due to a component supply shortage. Verify your unit is affected by
reviewing the attached list or accessing Altec Connect.
Backround: Altec is committed to providing our customers reliable products from initial delivery
throughout the useful life of the machine.
Ford Motor Company has decided a defect related to engine emissions exists in your vehicle with the
VIN shown in the attached list.
Refer to the included communication from Ford Motor Company for more information.
Customer Action: Follow the guidance in the included communication from Ford Motor Company.
Requirements: Altec is not able to perform this repair.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Phone: 1-877-GO ALTEC (1-877-462-5832) — Altec Connect Customer Portal: altec.com/altec-connect/

Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Kit instructions

Altec Use Only
N/A
N/A
N/A
Not included
90
N/A
N/A

Released: August 14, 2026

Description
N/A

Altec Use Only
Part No.
N/A

Qty Warranty
N/A N/A

Ford Motor Company
Customer Service Division
PO Box 1904
Dearborn, Michigan 48121

June 2026

Emissions Recall 25E09 and Customer Satisfaction Program 25N14
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Your Vehicle Identification Number (VIN): 12345678901234567
Ford Motor Company values you as a customer and is committed to vehicle quality and preserving the
environment. Therefore, we are voluntarily recalling your vehicle, with the VIN shown above. Your
vehicle may be releasing air pollutants that exceed applicable emissions standards.
Why are you
receiving this notice?

According to Ford Motor Company records, the remedy software for
Emissions Recall 22E02 was not installed correctly during a prior dealership
visit, and the underlying condition being addressed in Emissions Recall
22E02 still exists.

What is the issue?

During initial vehicle production, the Particulate Matter sensor (PM) was not
installed on your vehicle due to a component supply shortage. Additionally,
the Nitrogen Oxides (NOx) sensor preheat is not functional in the powertrain
calibration. Under certain conditions, this can lead to thermal shock and
sudden failure of the NOx sensor.

What is the effect?

If you do not have the PM sensor installed, the vehicle's Onboard
Diagnostics (OBD) system will not be able to detect or alert you of certain
performance faults in the Diesel Particulate Filter (DPF). A NOx sensor
failure will result in the illumination of the Malfunction Indicator Light (MIL)
and potentially higher tailpipe emissions.

What will Ford and
your dealer do?

Parts and software are available to repair your vehicle. Ford Motor
Company has authorized your dealer to install the PM sensor and
reprogram the powertrain control module (PCM) with a calibration update
free of charge (parts and labor). The new calibration also includes a
software update that improves the accuracy and durability of the OBD
system and its components (including the NOx sensor), to ensure certain
monitors run when they should, as required by regulation. Finally, the
update also enables the NOx sensor to preheat.
You are eligible for this free service even if you previously used non-Ford
parts to service your vehicle or had your vehicle serviced at a non-Ford
dealer.
If you do not have this service performed:
• Your vehicle may not pass emission or smog tests that may be
required in your area.
• Your State Department of Motor Vehicles may not renew your
vehicle registration.
Note: The California Air Resources Board requires that we notify you that
your vehicle "cannot be operated in the State of California if the owner fails
to get the recall once available".

©Copyright 2026 Ford Motor Company