NHTSA ID Number: 11033830
Manufacturer Communication Number: 512063
TSB/Document Date: 2026-06-16
Summary
Pass through recall to consumers and dealers of Ford chassis products.
Customer Notification
Corporate Compliance
Po Box 30
MIDDLEBURY, INDIANA 46540-9218
FOREST RIVER
ID: 51-2063
FORD RECALL: 26S27/26V235
SERVICE CAMPAIGN: 001292
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O
Integrity
O
Safety
O
Quality
O
Customer Service
June 2026
This Notice applies to your vehicle VIN listed above.
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle
equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is
remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
Dear Forest River Customer:
Forest River is alerting you to a FORD Recall # 26S27/26V235 involving certain 2026-2027 Encore, 2026 Euro, 2026
FR3, 2026 Georgetown, 2026-2027 Mirada, & 2026-2027 Pursuit Class A Motorhomes. Please see the information below
which describes the issue and provides you with details on the steps you should take to have your vehicle repaired.
WHAT IS THE ISSUE?
The front axle hub assembly may be missing the spindle nut and cotter pin. A missing spindle nut and cotter pin may
cause the wheel to loosen and contact the brake components or detach from the vehicle. This may result in a loss of
braking performance or a loss of vehicle control, either of which increases the risk of a crash.
DEALERS: WHAT SHOULD YOU DO?
Please review and follow the notice that accompanies this letter.
Sincerely,
Forest River
Office of Corporate Compliance
Page 1 of 1
Ford Motor Company
Customer Service Division
PO Box 1904
Dearborn, Michigan 48121
,
771641299264
,
A/1/000001/1
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JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
May 2026
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 26S27 / NHTSA Recall 26V235
Remedy is Available
2025 Commercial Chassis
This Notice Applies to Your Vehicle, Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain
2025-2026 F-53/F-59 Stripped Chassis vehicles, which was built on a chassis supplied by Ford,
including the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue?
On your vehicle, the front axle hub assembly may be missing the spindle nut
and cotter pin.
What is the risk?
A missing spindle nut and cotter pin may cause the wheel to loosen and
contact the brake components or detach from the vehicle. This may result in a
loss of braking performance or a loss of vehicle control, either of which
increases the risk of a crash. You may experience warning signs such as wheel
vibration, grinding noises, a change in steering feel, or the illumination of the
anti-lock brake system (ABS) dash light.
If you experience any of these warning signs, you can reduce the risk of a
crash by stopping the vehicle safely and having your vehicle towed to your
closest or preferred Ford dealer.
What will Ford and
your dealer do?
A Service Inspection and Repair is now available for your vehicle. Ford
Motor Company has authorized your dealer to inspect your vehicle’s front axle
spindle nuts and cotter pins free of charge.
How long will it take? The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall
26S27. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety
recall. You should contact your dealer for an appointment to have your vehicle
remedied as soon as practicable.
If you do not already have a servicing dealer, you can access ford.com/support
for dealer addresses, maps, and driving instructions.
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© Copyright 2026 Ford Motor Company
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What should you do? Ford Motor Company wants you to have this safety recall completed on your
(continued)
vehicle. The vehicle owner is responsible for making arrangements to have the
work completed. Ford Motor Company can deny coverage for any vehicle
damage that may result from the failure to have this recall performed on a
timely basis. Therefore, please have this recall performed as soon as possible.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
NOTE: You can receive information about Recalls and Customer Satisfaction
Programs through our Ford App. The app can be downloaded through the App
Store or Google Play.
Mobile Service
Ford Mobile Service is offered by participating dealers, contact your dealer for
details.
Pickup and Delivery
Complimentary vehicle Pickup & Delivery service may also be available upon
request through participating dealers. Your dealer will pick up your vehicle and
return it with the repair completed.
Have you previously If you have previously paid for a repair that addresses the issue described in
paid for this repair? this letter, you still need to have this recall performed to ensure the correct
inspection for the spindle nut and/or cotter pin were used.
You may be eligible for a refund of previously paid repairs. Refunds will only be
provided for service related to the inspection for the spindle nut and/or cotter
pin inspection. To verify eligibility and expedite reimbursement, give your paid
original receipt to your dealer.
Refund requests may also be sent directly to Ford Motor Company. To request
your refund from Ford, send the refund request with all required documentation,
including your original repair receipt (no photocopies), to Ford Motor Company
at PO Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to
this address may take up to 60 days to process. Your original receipt will be
returned to you.
Detailed information regarding eligibility for Ford's reimbursement program and
documentation requirements may be obtained by contacting the Ford Recall
Assistance Center at 1-866-436-7332.
What if you no longer If you no longer own this vehicle and have an address for the current owner,
own this vehicle?
please forward this letter to the new owner.
You received this notice because government regulations require that
notification be sent to the last known owner of record. Our records are based
primarily on state registration and title data, which indicate that you are the
current owner or lessee.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership’s Service Manager for assistance.
If you have questions or concerns, please contact our Ford Recall Assistance
Center (RAC) at 1-866-436-7332 and one of our representatives will be happy
to assist you. The RAC is open on weekdays from 8:30 AM – 7:00 PM (Eastern
Time). TTY/TDD users, please contact the RAC at the number listed using the
Telecommunication Relay Service by dialing 711.
If you wish to contact us through the internet, our address is ford.com/support.
MOTORHOME OWNERS: If you have questions or concerns, please contact
our Motorhome Customer Assistance Center toll-free at 1-800-444-3311.
Representatives are available 24 hours a day.
If you are still having difficulty getting your vehicle repaired in a reasonable time
or without charge, you may write the Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or
call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-888-275-9171) or go to NHTSA.gov. Reference NHTSA Safety Recall
26V235.
Thank you for your attention to this important matter.
Customer Service Division
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© Copyright 2026 Ford Motor Company
09654
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Ford Motor Company
División de Servicio al Cliente
PO Box 1904
Dearborn, Michigan 48121
,
771641299264
,
A/3/000001/1
/-0/-/.0-0--/.-.-00//./-//0-.../.-0/-.0/0///.-00/-0..-0//-/-/.///
Mayo de 2026
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de Campaña de seguridad 26S27 / Campaña 26V235 de la NHTSA
Hay Una Solución Disponible
2025 Commercial Chassis
Este aviso se relaciona con su vehículo con el número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos
Motorizados de los EE. UU.
Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad del vehículo
en algunos F-53/F-59 2025-2026 chasis desnudo, fabricados sobre un chasis suministrado por Ford,
incluido el suyo con el VIN que aparece arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su concesionario, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
Es posible que en su vehículo, falte del conjunto del cubo del eje delantero la
tuerca de espiga y de la chaveta.
¿Qué riesgo existe? La falta de una tuerca de espiga y de una chaveta puede hacer que la rueda se
afloje y entre en contacto con los componentes del freno o que se desprenda
del vehículo. Esto podría traducirse en una pérdida del rendimiento de frenado
o una pérdida de control del vehículo, cualquiera de las cuales aumenta el
riesgo de choque. Es posible que perciba señales de advertencia como
vibración en la rueda, ruidos de rozamiento, cambios en la sensación de la
dirección o la activación del testigo del sistema de frenos antibloqueo (ABS) en
el tablero.
Si experimenta alguna de estas señales de advertencia, para reducir el riesgo
de accidente, detenga el vehículo de forma segura y solicite remolque hasta el
concesionario Ford más cercano o de su preferencia.
¿Qué medidas
En este momento se encuentra disponible un servicio de inspección y
adoptarán Ford y su reparación para su vehículo. Ford Motor Company ha autorizado a su
concesionario?
concesionario a inspeccionar sin costo las tuercas de espiga y chavetas del eje
delantero de su vehículo.
¿Cuánto tiempo
tomará?
El tiempo necesario para esta reparación será de menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que su
concesionario tarde un poco más.
¿Qué debe hacer?
Llame de inmediato a su concesionario y solicite una cita de servicio para
realizar la Campaña 26S27. Proporcione el VIN a su concesionario, el cual está
impreso debajo de sus datos al comienzo de esta carta.
Para esta campaña de seguridad, Ford no ha emitido instrucciones de dejar de
conducir el vehículo. Deberá ponerse en contacto con su concesionario a fin de
programar una cita para solucionar este problema lo más pronto posible.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a
ford.com/support para conocer las direcciones de los distribuidores, ver mapas
y obtener las instrucciones para llegar.
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© Copyright 2026 Ford, División de Servicio al Cliente
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¿Qué debe hacer?
(continuación)
Ford Motor Company le recomienda realizar esta campaña de seguridad en su
vehículo. El propietario del vehículo es responsable de efectuar los arreglos
necesarios para llevar a cabo el trabajo. Ford Motor Company puede negar la
cobertura en caso de que el vehículo hubiese sufrido daños por no haber
realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que
realice esta campaña lo antes posible.
Tenga presente que: La ley federal exige que los arrendadores de
vehículos que reciban este aviso de campaña envíen una copia del mismo
al arrendatario en un plazo de diez días.
NOTA: Puede recibir información sobre las campañas y los programas de
satisfacción del cliente a través de la aplicación Ford. La aplicación se puede
descargar a través de App Store o Google Play.
Servicio móvil
El Servicio móvil de Ford se ofrece a través de los concesionarios que
participan, comuníquese con su concesionario para obtener detalles.
Servicio de retiro y
entrega
El servicio gratuito de retiro y entrega de vehículos también podría estar
disponible previa solicitud a través de los concesionarios que participan. Su
concesionario retirará el vehículo y lo regresará con la reparación realizada.
¿Ha pagado
anteriormente por
esta reparación?
Si usted ha pagado previamente por la reparación que aborda el problema
descrito en esta carta, igualmente se recomienda realizar esta campaña para
garantizar que se haya realizado la inspección correspondiente de la tuerca de
espiga o chaveta.
Es posible que cumpla con los requisitos para recibir un reembolso por las
reparaciones pagadas previamente. Solo se realizarán reembolsos por
servicios relacionados con la inspección de la tuerca de espiga o chaveta. Para
comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el
recibo de pago original a su concesionario.
También puede enviar las solicitudes de reembolso directamente a Ford Motor
Company. Para solicitar un reembolso de Ford, envíe la solicitud de reembolso
con toda la documentación que se solicita, incluido el recibo original de la
reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251,
Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de
reembolso que se envían a esta dirección puede tardar hasta 60 días. Se le
regresará el recibo original.
Comuníquese con el Centro de asistencia de campañas de Ford al
1-866-436-7332 para obtener información detallada relacionada con la
elegibilidad para el programa de reembolso de Ford y los requisitos de
documentación.
¿Qué pasa si ya no Si usted ya no es el propietario del vehículo y tiene la dirección del propietario
es el propietario del actual, le solicitamos que le reenvíe esta carta.
vehículo?
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío
de notificaciones al propietario conocido más reciente del registro. Nuestros
registros se basan principalmente en los datos de registro y título estatales, que
indican que usted es el propietario o arrendatario actual.
¿Podemos hacer
Si tiene problemas para reparar su vehículo de inmediato y sin costo alguno,
algo más por usted? comuníquese con el Gerente de Servicio de su concesionario para solicitar
ayuda.
Si tiene dudas o preguntas, comuníquese con nuestro Centro de Asistencia
de Campañas Ford (RAC) al 1-866-436-7332 y uno de nuestros
representantes con gusto lo atenderá. El RAC está abierto de lunes a viernes
de 8:30 a.m. a 7:00 p.m. (hora del este). Si es usuario de TTY/TDD,
comuníquese con el RAC al número que se menciona, mediante el servicio de
retransmisión de telecomunicaciones, para esto, marque el 711.
Si desea comunicarse con nosotros a través de Internet, nuestra dirección es
ford.com/support.
PROPIETARIOS DE CASAS RODANTES: Si tiene dudas o preguntas,
comuníquese con nuestro Centro de asistencia al cliente de motorhome sin
costo alguno al 1-800-444-3311. Los representantes se encuentran
disponibles las 24 horas del día.
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o
sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic
Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o
bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-888-275-9171) o visite NHTSA.gov. Referencia:
Campaña de seguridad 26V235 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
División de Servicio al Cliente
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© Copyright 2026 Ford, División de Servicio al Cliente
09654
26S27_NI/DTB126S271
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Click on the (+) Plus Sign
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TSB/Document ID: 512063
Replacement Service Bulletin Number:
MFR Communication Date: 2026-06-15
MFR Internal Campaign ID/Software Version: 512063
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
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