NHTSA ID Number: 11033803
Manufacturer Communication Number: CS2311_TSB_R4
TSB/Document Date: 2026-06-12
Summary
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
Sportage (SL)
Cut
Cut
Template B
Template A
IMPORTANT
Be sure the door window glass is dust
free and clean from any fingerprints
or smudges before applying decals to
glass surface.
X
Fold
X
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2311 (Rev 4) Multiple Models December 2023
Page 18 of 21
CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:
3a.
CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311)
Confirm that the door glass is completely in
the up position.
3b.
Using masking tape (or similar no-residue
tape), adhere the template sheet to the
outside of the right passenger, front door glass
as shown.
Note: Be sure that the template outlined edges
are flush against the inner corner and bottom
of the door window trim.
4a.
Carefully expose leading
edge of
label
adhesive by simultaneously pulling back on
liner and pushing leading edge of label
forward. DO NOT TOUCH ADHESIVE.
4b.
Once approximately half of the label is
removed from the liner, position the label on
the INSIDE of the passenger right door window
(aligned to template box).
Note: Images shown are for demonstration purpose only. The
actual decal will be transparent with a red outlined image.
5a.
From the outside of the vehicle, confirm that
the decal is perfectly aligned inside the
template box.
5b.
From the inside, begin to press on the decal in
a forward direction (pushing any air bubbles
out) until the label is fully applied to the
window.
6.
Remove the template sheet from the door
glass and prepare for use on the driver side.
7.
Repeat steps 3-5 for the driver side door glass.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2311 (Rev 4) Multiple Models December 2023
Page 19 of 21
CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:
CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311)
Other things to consider:
Kia Theft Deterrent Ignition Cylinder Protector & Decal Installation Waiver and Acknowledgement:
Be sure to get customer’s approval to install the ’Kia Theft Deterrent Ignition Cylinder Protector’. Dealers must
have the customer sign the ‘Kia
Theft Deterrent Ignition Cylinder Protector & Decal Installation Waiver and
Acknowledgement’ and attach the signed copy to the claim.
Vehicles equipped with ‘aftermarket’ window tint:
Be sure to get the customer’s approval to install the ‘Kia Anti-Theft Protection’ decals if the vehicle has
aftermarket window tint installed as they will adhere to the tint film surface and not the door glass surface,
and alert customer that the ‘Kia Anti-Theft Protection’ decals may not be visible through the tint film from
outside the vehicle.
For ‘California’ state vehicles only:
The Proposition 65 decal may still be present on the inner front door glass. Be sure to get the customer’s
approval to remove this decal from the inner door glass before installing the ‘Kia Anti-Theft Protection’ decals.
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Soul (AM)
January 8, 2009 to October 2, 2013
Soul (PS)
July 21, 2013 to December 24, 2018
Soul (SK3)
December 27, 2018 to April 19, 2021
Rio (SC)
June 1, 2017 to October 29, 2021
Forte (TD)
August 18, 2010 to March 22, 2013
Forte (YD)
November 7, 2012 to July 18, 2016
Rio (UB)
June 21, 2011 to March 31, 2017
Rio (JB)
March 23, 2010 to July 1, 2011
Sportage (SL)
May 6, 2010 to November 16, 2015
Sedona (VQ)
February 26, 2013 to April 4, 2014
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2311 (Rev 4) Multiple Models December 2023
Page 20 of 21
SUBJECT:
CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311)
REQUIRED PART:
Model
All
Part Name
‘Kia Anti-Theft
Protection Decal’**
Part Number
Figure
Qty.
1
SO230 WARN
(Auto-shipped to
dealers in a roll
containing 500 qty.)
1 pack
Services (3) vehicles
All
UM026 CH290
MUST be ordered
through Kia Chemicals.
PS
81921 B2000QQK
1
81921 H9000QQK
1
81921 2K000QQK
1
81921 A7000QQK
1
81921 1W000QQK
1
JB
81921 1G000QQK
1
SL
81921 3W000QQK
1
VQ
81921 4D000QQK
1
SK3
SC
AM
TD
YD
UB
Theft Deterrent Ignition
Cylinder Protector Kit
**Note: Additional orders may be made through Archway (866) 542-6268. Please track any customers
that may require window decals if unavailable at the time of the Theft Deterrent Ignition Cylinder
Protector installation.
**Note: J-B Weld Epoxy (PN UM026 CH290) MUST be used to complete this repair and MUST be ordered
and obtained through the Kia Chemicals website. Dealers can use locally J-B Weld Epoxy ONLY IF PN
UM026 CH290 is NOT in stock through the Kia Chemicals website. Use sublet code ‘X1’ with a maximum
allowed amount of $4.10 per vehicle for bonding compound.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2311 (Rev 4) Multiple Models December 2023
Page 21 of 21
CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION
SUBJECT:
CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311)
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Model
Causal
P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
PS
CS2311R0
SK3
CS2311R1
(CS2311A)
Theft Deterrent Ignition
CS2311R2
0.4
AM
Cylinder Protector +
CS2311R3
M/H
TD
CS2311R5
PS
SK3
Theft Deterrent Ignition
Cylinder Protector +
AM
Decal(s) Installation +
TD
YD
UB
JB
SL
VQ
UB
SL
Key Illumination Ring
Removal
81905
2K020
81921 B2000QQK
CS2311R7
CS2311R8
0.5
M/H
CS2311R9
0
81921 A7000QQK
CS2311RB
(CS2311B)
Theft Deterrent Ignition
CS2311RC
81921 1W000QQK
0.4
M/H
CS2311RD
Cylinder Protector +
Decal(s) Installation
CS2311RE
(CS2311B)
Theft Deterrent Ignition
Cylinder Protector +
Key Illumination Ring
81921 2K000QQK
1
CS2311RA
81921 1G000QQK
81921 3W000QQK
0.5
M/H
81921 4D000QQK
CS2311RF
0.5
81921 1W000QQK
CS2311RG
M/H
81921 3W000QQK
Decal(s) Installation +
VQ
81921 A7000QQK
CS2311R6
(CS2311A)
81921 H900QQK
81921 2K000QQK
CS2311R4
YD
V
81921 B2000QQK
SC
Decal(s) Installation
CS2311RH
Removal
Qty.
0.6
M/H
81921 4D000QQK
Customer Declined
All
Theft Deterrent Ignition
Cylinder Protector +
CS2311RI
0.1
M/H
NA
0
Decal(s) Installation
Note: A photo of the installed Theft Deterrent Ignition Cylinder Protector must be obtained using the KDS
Tablet Warranty Claim Attachment Tab. Attach the photo tot the claim using Warranty Claim Attachment
Type ‘XX – Other’. If the photo is not submitted, claims will be subject to chargeback. Dealers must have the
customer sign the ‘Kia Theft Deterrent Ignition Cylinder Protector & Decal Installation Waiver and
Acknowledgement’ and attach the signed copy to the claim.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CS2311 (Rev 4) Multiple Models December 2023
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TSB/Document ID: CS2311_TSB_R4
Replacement Service Bulletin Number:
MFR Communication Date: 2026-06-09
MFR Internal Campaign ID/Software Version: CS2311
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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