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NHTSA ID Number: 11033032

Manufacturer Communication Number: B310626

TSB/Document Date: 2026-06-01


Summary

Noises from the front axle when driving over rough road surfaces, or when turning.


5/26/26, 3:31 PM

31 06 26_FRONT AXLE CONTROL ARM BALL JOINT BOOT DAMAGE

SIB 31 06 26
FRONT AXLE CONTROL ARM BALL JOINT BOOT DAMAGE
2026-05-22

THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY

MODEL
E-Series
G60
G70

Model Description
5 Series Sedan
7 Series Sedan

Production Date
June 30, 2023 to April 30, 2025
June 30, 2022 to April 30, 2025

SITUATION
Noises from the front axle when driving over rough road surfaces, or when turning.

CAUSE
Cracks occur in the ball joint boot when
corrosion develops in the boot’s lower groove
due to infiltration.
Infiltration into the boot at the lower groove
causes degradation of the grease, leading to
uneven wear of the ball surfaces.

CORRECTION
Check for damage/grease leakage as shown above. If present on either the left or right ball joint, replace
both control arms as per REP 31 12 004.
New control arms are equipped with ball joints and boots

PARTS INFORMATION
To determine the part number(s) that applies to the specific vehicle being repaired, enter the VIN / Chassis
number into either ETK or AIR, this will consider the specific equipment and/or options that are fitted to the
vehicle.
Part Number
G60
31 10 8 837 711
31 10 8 837 712
07 14 6 875 114
33 30 6 760 349
33 17 6 760 342

Description

Quantity

Control arm bottom w/ rubber mount left
Control arm bottom w/ rubber mount right
Hexagon nut with collar (M16x1.5 ZNNIV)
Self-locking collar nut (M14x1.5-10 ZNS3)
Hex bolt (M14x1.5x110)

1
1
2
2
2

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5/26/26, 3:31 PM

31 06 26_FRONT AXLE CONTROL ARM BALL JOINT BOOT DAMAGE

07 11 9 906 100
Hexagon collar screw (M14x1.5x95 10.9)
33 30 6 787 062
Combination nut (M14x1.5-10ZNNIV)
G60 SA704 M Sports suspension
31 10 8 833 047
Control arm bottom w/ rubber mount left
31 10 8 833 048
Control arm bottom w/ rubber mount right
07 14 6 875 114
Hexagon nut with collar (M16x1.5 ZNNIV)
33 30 6 760 349
Self-locking collar nut (M14x1.5-10 ZNS3)
33 17 6 760 342
Hex bolt (M14x1.5x110)
07 11 9 906 100
Hexagon collar screw (M14x1.5x95 10.9)
07 14 8 835 360
Combination nut (14x1.5 ZNNIV)
G70
31 10 6 898 553
Wishbone, bottom, with rubber mount left
31 10 6 898 554
Wishbone, bottom, with rubber mount right
07 14 6 875 114
Hexagon nut with collar (M16x1.5 ZNNIV)
33 30 6 760 349
Self-locking collar nut (M14x1.5-10 ZNS3)
33 17 6 760 342
Hex bolt (M14x1.5x110)
07 11 9 906 100
Hexagon collar screw (M14x1.5x95 10.9)
07 14 8 835 360
Combination nut (14x1.5 ZNNIV)
If equipped with vibration absorber
33 32 6 760 346
Hex bolt with washer (M12x1.5x87 ZNS3)
33 32 6 760 668
Self-locking collar nut (M12x1.5-10 ZNS3)

2
2
1
1
2
2
2
2
2
1
1
2
2
2
2
2
2
2

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants (in
sublet), one-time use screws, nuts, and seals, which must be replaced or installed (according to the ISTA
repair instructions/ETK/AIR), are to be selected from the Electronic Parts Catalog, and/or other approved
BMW Group’s resources according to the respective vehicle type. Invoiced these items separately under the
Repair Code listed in this bulletin.

CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks
as described below.
Repair Code:

3112153900

Rubber ball joint (on spring strut), front axle control arm,
bottom Unpleasant noises

Diagnosis
Labor Operation
31 99 000*
Or:
00 58 500*

Description
Localizing front axle noise (Work time)

Labor Allowance
WT FRU

Diagnosis Worktime Flat Rate

2 FRU

And, with the diagnosis above that applies to your center together with the flat rate allowances for the work
below that was performed.
Repair
Labor Operation
31 12 005
Or:
31 12 575

Description
Replacing both wishbones at bottom (Main work)

Labor Allowance
As applicable

Replacing both wishbones at bottom (Plusposition work)

As applicable

If you are using a Main labor operation code for another repair, then use the Plusposition labor operation
code 31 12 575 instead of 31 12 005.

© 2026 BMW OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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5/26/26, 3:31 PM

31 06 26_FRONT AXLE CONTROL ARM BALL JOINT BOOT DAMAGE

Work time labor operation codes 31 99 000 and 00 58 500 are not considered Main labor operations.
And, after performing the repair above:
Checking Wheel Alignment and Adjusting
Labor
Operation

Description

Labor Allowance

32 00 595

Kinematics Diagnosis System wheel alignment with ride
height measurement without loading the vehicle
(Plusposition)

As applicable

And:
32 00 601
And, as needed:

Adjusting toe-in on front axle (Associated work)

As applicable

32 00 650

32 00 650 Additional work for integral active steering
(HSR)(Associated work)

As applicable

And, as needed, based on the results of checking the vehicle’s wheel alignment
Labor
Operation

Description

Labor Allowance

32 00 NNN

Refer to Main Group 32 (Steering and wheel alignment /
Electronic wheel alignment) for other/additional wheel
alignment-related work that may also need to be
performed

As applicable

(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

© 2026 BMW OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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TSB/Document ID: B310626

Replacement Service Bulletin Number:

MFR Communication Date: 2026-05-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION

MFR Component System:

MFR Component Subsystem:


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