IMPORTANT SAFETY RECALL

This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition
exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with
Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your
Altec Account Manager. You may also contact the OEM using the contact information provided in the attached
recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment
to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by
first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your continued satisfaction with Altec
products.
Thank you for your immediate attention on this important matter.

Component/Supplier Recall

CSR- 3321-A

Instrument Panel Cluster Software Safety Recall
(35D — NHTSA 26V225)
Units Affected: Certain 2025-2026 model year (DT) Ram 1500 Pickup, (DJ) Ram 2500 Pickup, (D2)
Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, and 2025-2026 model year (DP) Ram 4500/5500 Cab
Chassis. Verify your unit is affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery
throughout the useful life of the machine.
FCA USA has decided a defect which relates to motor vehicle safety exists in your vehicle with the VIN
shown in the attached list.
Refer to the included communication from FCA USA for more information.
Customer Action: Follow the guidance in the included communication from FCA USA.
Requirements: Altec is not able to perform this repair.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Phone: 1-877-GO ALTEC (1-877-462-5832) — Altec Connect Customer Portal: altec.com/altec-connect/

Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Kit instructions

Altec Use Only
NA
NA
NA
Not included
90
NA
NA

Released: May 14, 2026

Description
NA

Altec Use Only
Part No.
NA

Qty
NA

Warranty
NA

This notice applies to your vehicle,

[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX

35D/NHTSA 26V-225

LOGO

IMPORTANT SAFETY RECALL
Dear [Name],

Instrument Panel Cluster

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US LLC has decided that certain [2025-2026 model year (DT) Ram 1500 Pickup, (DJ)
Ram 2500 Pickup, (D2) Ram 3500 Pickup, and (DD) Ram 3500 Cab Chassis] vehicles fail to
comply with various federal motor vehicle safety standards.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.

VEHICLE PICTURE

YOUR SCHEDULING OPTIONS
1.RECOMMENDED OPTION
Call your authorized Chrysler /
Jeep®/ Dodge/ RAM Dealership.
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment.
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner's Companion App.

QR Code

WHY DOES MY VEHICLE NEED REPAIRS?
The 3.5" Instrument Panel Cluster (IPC) on your vehicle [IJ may contain software that causes the
cluster to be inoperative at start up and while driving. Failure to display critical safety
information, such as the BRAKE, Electronic Stability Control (ESC), and Tire Pressure
Monitoring System (TPMS) warning lights and gear selection indicator, can increase the
risk of a crash without prior warning.
The condition above fails to comply with certain Federal Motor Vehicle Safety Standard
(FMVSS) regulations, such as FMVSS 571.108; Lamps, Reflective Devices, and Associated
Equipment, FMVSS 571.138; Tire Pressure Monitoring System and FMVSS 571.208; Occupant
Crash Protection, in all affected vehicles and FMVSS 571.135; Light Vehicle Brake Systems,
and FMVSS 571.126; Electronic Stability Control Systems for Light Vehicles in RAM 1500
pickups or FMVSS 571.105; Hydraulic and Electric Brake Systems, and FMVSS 571.102;
Transmission Shift Position Sequence, in RAM 2500 and 3500 pickups and 3500, 4500, and
5500 chassis cab vehicles. Each FMVSS regulation requires various telltales and indicators.
Vehicles with an inoperative IPC may not display required information.
HOW DO IRESOLVE Tms IMPORTANT SAFETY ISSUE?
FCA US LLC will repair your vehicle [21 free of charge (parts and labor). To do this, your dealer
will reprogram the IPC with updated software. The estimated repair time is 30 minutes. In
addition, your dealer will require your vehicle for proper check-in, preparation, and check-out
during your visit, which may require more time. Your time is important to us, so we recommend
that you schedule a service appointment to minimize your inconvenience. Ask your dealer for
alternate transportation options while your vehicle is in service. Please bring this letter with you
to your dealership.
CALIFORNIA RESIDENTS
The State of California requires the completion of emission recall repairs prior to vehicle
registration renewal. Your dealer will provide you with a Vehicle Emission Recall Proof of
Correction Form after the Safety Recall service is performed. Be sure to save this form since
the California Department of Motor Vehicles may require that you supply it as proof that the
Safety Recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is
recommended that you have your vehicle serviced as soon as possible. Failure to do so could be
determined as lack of proper maintenance of your vehicle.

Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner's
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSIDP INSTRUCTIONS
Please reference Safety Recall 35D.

TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, JEEP@, DODGE OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3 l
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC

This notice applies to your vehicle,

[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX

35D/NHTSA 26V-225

IMPORTANT SAFETY RECALL
Dear [Name],

Instrument Panel Cluster

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

LOGO

FCA US LLC has decided that certain [2025-2026 model year (DP) Ram 4500/5500 Cab
Chassis] vehicles fail to comply with various federal motor vehicle safety standards.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.

VEHICLE PICTURE

YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized BusinessLink
dealer.
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment.
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner's Companion App.

QR Code

WHY DOES MY VEHICLE NEED REPAIRS?
The 3.5" Instrument Panel Cluster (IPC) on your vehicle [JJ may contain software that causes the
cluster to be inoperative at start up and while driving. Failure to display critical safety
information, such as the BRAKE, Electronic Stability Control (ESC), and Tire Pressure
Monitoring System (TPMS) warning lights and gear selection indicator, can increase the
risk of a crash without prior warning.
The condition above fails to comply with certain Federal Motor Vehicle Safety Standard
(FMVSS) regulations, such as FMVSS 571.108; Lamps, Reflective Devices, and Associated
Equipment, FMVSS 571.138; Tire Pressure Monitoring System and FMVSS 571.208; Occupant
Crash Protection, in all affected vehicles and FMVSS 571.135; Light Vehicle Brake Systems,
and FMVSS 571.126; Electronic Stability Control Systems for Light Vehicles in RAM 1500
pickups or FMVSS 571.105; Hydraulic and Electric Brake Systems, and FMVSS 571.102;
Transmission Shift Position Sequence, in RAM 2500 and 3500 pickups and 3500, 4500, and
5500 chassis cab vehicles. Each FMVSS regulation requires various telltales and indicators.
Vehicles with an inoperative IPC may not display required information.
HOW DO I RESOLVE TIDS IMPORTANT SAFETY ISSUE?
FCA US LLC will repair your vehicle [ll free of charge (parts and labor). To do this, your dealer
will reprogram the IPC with updated software. The estimated repair time is 30 minutes. In
addition, your dealer will require your vehicle for proper check-in, preparation, and check-out
during your visit, which may require more time. Your time is important to us, so we recommend
that you schedule a service appointment to minimize your inconvenience. Ask your dealer for
alternate transportation options while your vehicle is in service. Please bring this letter with you
to your dealership.
CALIFORNIA RESIDENTS
The State of California requires the completion of emission recall repairs prior to vehicle
registration renewal. Your dealer will provide you with a Vehicle Emission Recall Proof of
Correction Form after the Safety Recall service is performed. Be sure to save this form since
the California Department of Motor Vehicles may require that you supply it as proof that the
Safety Recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is
recommended that you have your vehicle serviced as soon as possible. Failure to do so could be
determined as lack of proper maintenance of your vehicle.

Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner's
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSIDP INSTRUCTIONS
Please reference Safety Recall 35D.

TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR BUSINESSLJNKDEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3 1
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA USLL C