NHTSA ID Number: 11032693
Manufacturer Communication Number: TSB 26-2185
TSB/Document Date: 2026-05-14
Summary
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
TECHNICAL SERVICE BULLETIN
No Crank/No Start - "No Key Detected"
26-2185
07 May 2026
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal
part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and
add service labor operations for Transit.
Model:
Ford
2024-2026 Bronco
2025-2026 Expedition
2025-2026 Explorer
2024-2026 F-150
2023-2026 F-Super Duty
2024-2026 Mustang
2024-2026 Ranger
2026 Transit
Lincoln
2025-2026 Aviator
2024-2026 Nautilus
2025-2026 Navigator
Markets: North American markets only
Issue: Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the
customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the IPC,
and no key fob works in the back up slot. The RKE functionality will work to lock/unlock the vehicle.
Action: To correct the condition, follow the Service Procedure steps to perform the "Body Control Module (BCM)
Hardware Test Guided Routine", reprogram the key fobs and/or replace the BCM.
Parts - Parts To Inspect And Replace Only If Necessary
Service Part
Number
15604
Claim Quantity
Only If Necessary (1
Possible)
Description
BCM - Refer To The Parts Catalog For The VIN Specific
Application
Claim Quantity refers to the total number of individual pieces required to repair the vehicle. This may differ from the
number of service part number packages due to the unit of issue (UOI).
As Needed indicates the part is necessary but amount of the part may vary and/or is not a whole number. Parts can
be billed out as non-whole numbers, including less than 1.
Only If Necessary indicates the part is not mandatory. Refer to the Service Procedure to determine the
inspection/inclusion criteria.
Warranty Status: Warranty coverage limits and policies are not altered by a TSB. Warranty coverage limits are
determined by the identified causal part.
Labor Times
Description
Operation
No.
Time
2025-2026 F-150/F-Super Duty: Run BCM Hardware Test - Pass - Repair No Key Detected
Outside Of This Article
2025-2026 F-150/F-Super Duty: Run BCM Hardware Test - Fail, Replace BCM
2025-2026 Nautilus: Run BCM Hardware Test - Pass - Repair No Key Detected Outside Of
This Article
2025-2026 Nautilus: Run BCM Hardware Test - Fail, Replace BCM
2025-2026 Expedition/Navigator: Run BCM Hardware Test - Pass - Repair No Key Detected
Outside Of This Article
2025-2026 Expedition/Navigator: Run BCM Hardware Test - Fail, Replace BCM
2025-2026 Explorer/Aviator: Run BCM Hardware Test - Pass - Repair No Key Detected
Outside Of This Article
2025-2026 Explorer/Aviator: Run BCM Hardware Test - Fail, Replace BCM
2026 Transit: Run BCM Hardware Test - Pass - Repair No Key Detected Outside Of This
Article
2026 Transit: Run BCM Hardware Test - Fail, Replace BCM
2023-2024 F-Super Duty, 2024-2025 F-150: Reprogram Both Key Fobs - Pass
2023-2025 F-Super Duty, 2024-2025 F-150: Reprogram Both Key Fobs - Fail, Replace
BCM
2024-2025 Nautilus: Reprogram Both Key Fobs - Pass
2024-2025 Nautilus: Reprogram Both Key Fobs - Fail, Replace BCM
2024-2026 Ranger: Reprogram Both Key Fobs - Pass
2024-2026 Ranger: Reprogram Both key Fobs - Fail, Replace BCM
2024-2026 Bronco: Reprogram Both Key Fobs - Pass
2024-2026 Bronco: Reprogram Both Key Fobs - Fail, Replace BCM
2024-2026 Mustang: Reprogram Both Key Fobs - Pass
2024-2026 Mustang: Reprogram Both Key Fobs - Fail, Replace BCM
2025 Explorer/Aviator: Reprogram Both Key Fobs - Pass
2025 Explorer/Aviator: Reprogram Both Key Fobs - Fail, Replace BCM
Repair/Claim Coding
Causal Part:
15604
Condition Code: 42
Service Procedure
262185A
0.3
Hrs
262185B
1.0
Hrs
262185C
0.3
Hrs
262185D
1.0
Hrs
262185E
0.3
Hrs
262185F
1.1
Hrs
262185G
0.3
Hrs
262185H
1.2
Hrs
262185J
0.3
Hrs
262185K
2.0
Hrs
262185L
0.3
Hrs
262185M
1.0
Hrs
262185N
0.3
Hrs
262185P
1.0
Hrs
262185Q
0.3
Hrs
262185R
1.0
Hrs
262185S
0.3
Hrs
262185T
0.8
Hrs
262185U
0.3
Hrs
262185V
1.1
Hrs
262185W
0.3
Hrs
262185X
1.1
Hrs
1. Is the vehicle a 2025-2026 Expedition/Navigator/F-Super Duty, 2025-2026 Explorer/Aviator built on or after 02Feb-2025, 2025-2026 Nautilus built on or after 17-Feb-2025, or 2025-2026 F-150 built on or after 16-Jul-2025, or
2026 Transit?
(1). Yes - proceed to Procedure 1 - No Crank/No Start - Body Control Module (BCM) Hardware Test.
(2). No - proceed to Step 2.
2. Is the vehicle a 2023-2024 F-Super Duty, 2024-2025 Ranger/Bronco/Mustang, 2024-2025 F-150 built on or before
15-Jul-2025, 2024-2025 Nautilus built on or before 16-Feb-2025, or 2025 Explorer/Aviator built on or before 01Feb-2025?
(1). Yes - proceed to Procedure 2 - No Crank/No Start - Diagnostics.
(2). No - this article does not apply. Refer to the WSM, Section 419-01 for normal diagnostics.
Procedure 1 - No Crank/No Start - Body Control Module (BCM) Hardware Test
1. Manually enter the VIN into the VIN entry dialog in FDRS and then start a session using the VCM II, VCM III, or
VCMM or later level device with a USB cable disconnected from the laptop.
2. Select "BCM - Body Control Module" (BCM) Hardware Test" from the Toolbox.
3. Select "Run" and connect the VCM II, VCM III, or VCMM or later level device USB cable to the laptop.
4. Follow the instructions as directed by the "BCM - Body Control Module (BCM) Hardware Test" Guided Routine.
Does the routine direct BCM replacement?
(1). Yes - replace the BCM. Refer to the WSM, Section 419-10.
(2). No - complete diagnosis and repairs for "No Key Detected" outside of this article.
NOTE: This article does not remove any RVC, Prior Approval or Warranty and Policy Requirements for
component replacement.
Procedure 2 - No Crank/No Start - Diagnostics
1. Place one or both keys in the vehicle and try to start the vehicle.
2. Does a “No Key Detected” message appear display on the IPC?
(1). Yes - proceed to Step 3.
(2). No - this article does not apply. Refer to the WSM, Section 419-01 for normal diagnostics.
3. Reprogram both key fobs. Refer to the WSM and any applicable service messages. Was the key fob programming
successful?
(1). Yes - repair is complete.
(2). No - proceed to Step 4.
4. Replace the BCM. Refer to the WSM, Section 419-10.
NOTE: This article does not remove any RVC, Prior Approval or Warranty and Policy Requirements for
component replacement.
© 2026 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.
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TSB/Document ID: TSB 26-2185
Replacement Service Bulletin Number:
MFR Communication Date: 2026-05-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System: key fob
MFR Component Subsystem:
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