IMPORTANT SAFETY RECALL

This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition
exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with
Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your
Altec Account Manager. You may also contact the OEM using the contact information provided in the attached
recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment
to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by
first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your continued satisfaction with Altec
products.
Thank you for your immediate attention on this important matter.

Component/Supplier Recall

CSR- 3315-A

Wiper Arm Replacement
(Ford 26S24 – NHTSA 26V204)
Units Affected: 2021-2023 Model Year Expedition and 2022-2023 Model Year Super Duty vehicles.
Verify your unit is affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery
throughout the useful life of the machine.
Ford has decided a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown
in the attached list.
Refer to the included communication from Ford for more information.
Customer Action: Follow the guidance in the included communication from Ford.
Requirements: Altec is not able to perform this repair.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Phone: 1-877-GO ALTEC (1-877-462-5832) — Altec Connect Customer Portal: altec.com/altec-connect/

Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Kit instructions

Altec Use Only
N/A
N/A
N/A
Not included
90
N/A
N/A

Released: May 12, 2026

Description
N/A

Altec Use Only
Part No.
N/A

Qty Warranty
N/A N/A

Ford Motor Company
Customer Service Division
PO Box 1904
Dearborn, Michigan 48121

* * * IMPORTANT SAFETY RECALL * * *

April 2026

Safety Recall Notice 26S24 / NHTSA Recall 26V204
Remedy is Not Yet Available
Mr. John Sample
123 Main Street
Anywhere, USA 12345
This Notice Applies to Your Vehicle, Vehicle Identification Number (VIN): 12345678901234567
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 20212023 Model Year Expedition and 2022-2023 Model Year Super Duty vehicles, including the VIN shown

above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service and
support.

What is the issue?

One or both of your vehicle's windshield wiper arms may become stripped
or damaged.

What is the risk?

This damage may result in erratic wiper arm speed, an inoperable wiper arm
and/or a wiper arm becoming detached from the vehicle. An improperly
functioning wiper arm may impair driver vision, increasing the risk of a
crash.

What will Ford and
your dealer do?

Parts are not available. Ford Motor Company is working to provide parts
for this repair. When the remedy becomes available, Ford Motor Company
will notify you via mail to schedule a service appointment with your dealer
for repairs to be completed free of charge. The remedy is anticipated to
be available June 29, 2026.

What should you do?

When the remedy is available, Ford Motor Company will send a letter
to inform you to contact your dealer to schedule a repair.
Ford has not issued instructions to stop driving your vehicle under this
safety recall. When the remedy is available, you should contact your dealer
for an appointment to have your vehicle remedied as soon as practicable.
If you do not already have a servicing dealer, you can access
ford.com/support for dealer addresses, maps, and driving instructions.
©Copyright 2026 Ford Motor Company