NHTSA ID Number: 11032479
Manufacturer Communication Number: L-SB-0009-26
TSB/Document Date: 2026-05-08
Summary
Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park: • A “Shift System Malfunction” message on the Multi-information Display (MID), as shown below. This condition is more likely to occur when the outside temperatures are near freezing. The Shift Actuator ECU logic has been modified to reduce the possibility of these conditions.
L-SB-0009-26
April 16, 2026
Shift System Malfunction Warning Message on MID
Service
Category
Drivetrain
Market USA and
Section
Automatic Transmission
/Transaxle
Mexico
Applicability
YEAR(S)
MODEL(S)
2022 - 2024
NX250, NX350
2023 - 2024
RX350
ADDITIONAL INFORMATION
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. L -SB-0017-25.
• The Introduction, Production Change Information, Warranty Information, Required Tools &
Equipment, Calibration Information, and Repair Procedure sections have been updated.
Service Bulletin No. L-SB-0017-25 is obsolete, and any printed versions should be discarded.
© 2026 Lexus, a division of Toyota Motor Sales, USA
Page 1 of 7
L-SB-0009-26
April 16, 2026
Page 2 of 7
Shift System Malfunction Warning Message on MID
Introduction
Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles
may exhibit the following condition at vehicle startup when the vehicle is in Park:
•
A “Shift System Malfunction” message on the Multi-information Display (MID), as
shown below.
This condition is more likely to occur when the outside temperatures are near freezing. The Shift
Actuator ECU logic has been modified to reduce the possibility of these conditions. Follow the
Repair Procedure in this bulletin to address these conditions.
Figure 1.
© 2026 Lexus, a division of Toyota Motor Sales, USA
L-SB-0009-26
April 16, 2026
Page 3 of 7
Shift System Malfunction Warning Message on MID
Production Change Information
This bulletin applies to:
•
All 2022 – 2023 model year NX 250 and NX 350 vehicles.
•
All 2023 model year RX 350 vehicles produced by TMMC.
•
All 2023 model year RX 350 vehicles produced by TMK BEFORE the Production Change
Effective VIN shown below.
•
All 2024 model year NX 250, NX 350, and RX 350 vehicles produced BEFORE the Production
Change Effective VINs shown below.
MODEL
YEAR
PLANT
DRIVETRAIN
PRODUCTION CHANGE EFFECTIVE VIN
2WD
JTJADCAZ#R5015693
JTJGDCAZ#R5015454
JTJHDCAZ#R5016320
A25A-FKS
JTJADCEZ#R5001121
JTJGDCEZ#R5001205
TMC
Tahara
T24A-FTS
4WD
JTJAGCEZ#R5006380
JTJGGCEZ#R5006365
JTJHGCEZ#R5006571
JTJKGCEZ#R5006778
2T2ADCEZ#RC046944
2T2GDCEZ#RC046944
NX 250
NX 350
TMMC
2024
2T2ADCAZ#RC046944
2T2GDCAZ#RC046944
A25A-FKS
2WD
TMK
JTJADCAZ#R2009566
JTJGDCAZ#R2009434
JTJHDCAZ#R2009975
JTJADCEZ#R2002854
JTJGDCEZ#R2002897
JTJAGCEZ#R2011255
4WD
TMMC
T24A-FTS
2023
TMK
2T2AGCEZ#RC046944
2T2GGCEZ#RC046944
2T2HGCEZ#RC046944
2T2KGCEZ#RC046944
JTJCHMAA#P2009960
2WD
RX 350
2T2BAMBA#RC024507
2024
TMMC
4WD
© 2026 Lexus, a division of Toyota Motor Sales, USA
2T2BAMCA#RC043067
L-SB-0009-26
April 16, 2026
Page 4 of 7
Shift System Malfunction Warning Message on MID
Warranty Information
For USA Market
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
TC2602
Reprogram the Transmission Floor
Shif t Assembly
0.7
33550-#####*
8C
99
*Warranty claim MUST be submitted with the correct 10-digit OFP. Choose the correct OFP for the vehicle being
repaired by searching for the parts in the Electronic Parts Catalog using the VIN filter.
APPLICABLE WARRANTY
• This repair is covered under the Lexus Federal Basic Emission Warranty. This warranty is in
effect for 48 months or 50,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in
this bulletin.
• For 2022 – 2024 Model Year NX 250 and NX 350 and 2023 – 2024 Model Year RX 350 vehicles
equipped with a California Certified Emission Control System that are registered and operated
in California or any state that adopts California emission warranty — California Emission
Long-Term Defect Warranty is in effect for 7 years or 70,000 miles from the vehicle’s in-service
date, whichever occurs first. (Please reference Policy 4.7, and/or the Owner’s Warranty &
Maintenance Guide for additional information)
For Mexico Market
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
TC2602
Reprogram the Transmission Floor
Shif t Assembly
0.7
33550-#####*
8C
99
*Warranty claim MUST be submitted with the correct 10-digit OFP. Choose the correct OFP for the vehicle being
repaired by searching for the parts in the Electronic Parts Catalog using the VIN filter.
APPLICABLE WARRANTY
• This repair is covered under the Lexus Basic Warranty. This warranty is in effect
for 48 months or 80,000 kilometers, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2026 Lexus, a division of Toyota Motor Sales, USA
L-SB-0009-26
April 16, 2026
Page 5 of 7
Shift System Malfunction Warning Message on MID
Parts Information
PART NUMBER
PART NAME
QTY
33550-0E250
33550-0E450
33550-48670
33550-78030
33550-78031
33550-78032
33550-78100
33550-F6010
33550-F6011
33550-F6012
33550-F6030
Floor Shif t Assembly, Transmission
–
NOTE
The Transmission Floor Shif t Assembly should NOT be replaced as part of the Repair Procedure.
© 2026 Lexus, a division of Toyota Motor Sales, USA
L-SB-0009-26
April 16, 2026
Page 6 of 7
Shift System Malfunction Warning Message on MID
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
DCA-8000 Battery Diagnostic Tool*
DCA-8000P T
1
MSP-070 Power Supply / Charger
MTRMSP0702
1
*Essential SST.
NOTE
• Only ONE of the 12V battery power supply units listed above is required to support reprogramming.
• Additional SSTs may be ordered by calling 1-800-368-6787 (USA) or +(525) 5550 10 3000 (Mexico) or
by visiting Home – Service Resources – Lexus Tools and Equipment Program.
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
PART NUMBER
QTY
TSADVUNITECP
Techstream Lite
ADE
TSLP3DLR01
Techstream Lite (Green Cable)
1
TSLP2DLR01
*Essential SST.
NOTE
• Only ONE of the Techstream units listed above is required.
• GTS+ sof tware version 2026.01.003.02 or later is required.
• Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787 (USA) or +(525) 5550 10 3000 (Mexico) or by visiting TIS – Diagnostics –
Tools & Equipment – Techstream Order Portal.
• Use Techstream or an approved J2534 interf ace to perf orm f lash reprogramming updates.
Visit techinf o.toyota.com f or more inf ormation regarding J2534 reprogramming.
Calibration Information
CALIBRATION ID
MODEL
CAL ID Number
FILE NAME - SIZE
PREVIOUS
NX 250
NX 350
RX 350
CID 1
A25A-FKS
T24A-FTS
CID 2
894FF7801100
894FF7801200
894FF7801300
NEW
894FF7801400
894FG7801300
894FG7801100
894FG7801200
© 2026 Lexus, a division of Toyota Motor Sales, USA
L-0007-25.cuw – 3.9MB
L-SB-0009-26
April 16, 2026
Page 7 of 7
Shift System Malfunction Warning Message on MID
Repair Procedure
1. Confirm the conditions exist.
Does the vehicle exhibit both of the following conditions at vehicle startup when the vehicle is
in Park?
•
A “Shift System Malfunction” message on the MID.
•
Battery voltage drops below 10V.
•
•
YES — Continue to step 2.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
2. Using GTS+, confirm if the ECU (PCM) calibration has been updated.
Is the calibration ID listed in GTS+ the latest ECU (PCM) calibration?
•
YES — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
•
NO — Continue to step 3.
3. Flash reprogram the ECU (PCM).
NOTE
• The DCA-8000 Battery Diagnostic Tool MUST be used in ECU Ref lash Mode to maintain battery
voltage at 13.5V while f lash reprogramming the vehicle.
• The MSP-070 Power Supply / Charger can be used on either the 13.6V or 14.4V setting to maintain
battery voltage while f lash reprogramming the vehicle.
• For details on how to use the 12V battery power supply units, ref er to the instruction manuals
located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.
Follow the procedures outlined in Service Bulletin L-SB-0036-22 GTS+ ECU Flash
Reprogramming With Security Signature, and flash reprogram the ECM (PCM) with the NEW
calibration file update.
4. Using GTS+, clear ANY DTCs and test-drive the vehicle to confirm the condition has
been addressed.
NOTE
Af ter DTCs are cleared, be sure to IG OFF and let vehicle rest f or no less than 30 seconds bef ore
READY ON.
© 2026 Lexus, a division of Toyota Motor Sales, USA
- 📌【We are Here for You】Dear valued customer, please be...
- 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
- 🔥【3000+ Active Tests = MK900/MK900BT but...
- 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
- 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: L-SB-0009-26
Replacement Service Bulletin Number:
MFR Communication Date: 2026-04-16
MFR Internal Campaign ID/Software Version: L-SB-0009-26
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 🔥 Historical lowest pr-ice now on sa-le--hot se-lling.
- 【🎈𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝟲 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗿𝗲𝘀𝗲𝘁 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗔𝗕𝗦 𝗕𝗹𝗲𝗲𝗱𝗶𝗻𝗴, 𝗢𝗶𝗹 𝗥𝗲𝘀𝗲𝘁, 𝗘𝗣𝗕, 𝗦𝗔𝗦, 𝗧𝗵𝗿𝗼𝘁𝘁𝗹𝗲 𝗥𝗲𝗹𝗲𝗮𝗿𝗻, 𝗮𝗻𝗱 𝗕𝗠𝗦—𝗽𝘂𝘁𝘁𝗶𝗻𝗴 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹-𝗴𝗿𝗮𝗱𝗲 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗯𝗮𝗰𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗵𝗮𝗻𝗱𝘀.】Spongy brakes? Stuck oil light? Parking brake won't release? Off-center steering? Rough idle after battery disconnect? Draining battery? IF745 handles all with a few taps. One tool covers six dealer-level resets, saving hundreds in labor costs. ❗ NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨ 𝗜𝗙𝟳𝟰𝟱 𝗴𝗼𝗲𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝗯𝗮𝘀𝗶𝗰 𝗰𝗼𝗱𝗲 𝗿𝗲𝗮𝗱𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝟭𝟬 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝘀—𝗗𝗧𝗖 𝗟𝗼𝗼𝗸𝘂𝗽, 𝗜/𝗠 𝗥𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀, 𝗙𝗿𝗲𝗲𝘇𝗲 𝗙𝗿𝗮𝗺𝗲, 𝗟𝗶𝘃𝗲 𝗗𝗮𝘁𝗮, 𝗢𝟮𝗦, 𝗢𝗕𝗠, 𝗘𝗩𝗔𝗣, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Pulling a code tells you something is wrong. IF745 tells you what the code means, when the fault happened, and what data surrounds it. Pass emissions with one I/M Readiness tap. Freeze the fault moment with Freeze Frame. Monitor live sensor data in real time. Turn cryptic codes into clear answers.
- 【🛒 𝗜𝗙𝟳𝟰𝟱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝘀 𝗳𝘂𝗹𝗹-𝘀𝘆𝘀𝘁𝗲𝗺 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗮𝗹𝗹 𝗺𝗼𝗱𝘂𝗹𝗲𝘀—𝗲𝗻𝗴𝗶𝗻𝗲, 𝗔𝗕𝗦, 𝗮𝗶𝗿𝗯𝗮𝗴, 𝘁𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻, 𝘀𝘁𝗲𝗲𝗿𝗶𝗻𝗴, 𝘀𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻, 𝗯𝗼𝗱𝘆 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲. 】Warning lights on but you don't know why? Skip the $100+ diagnostic fee at the shop. Run a complete self-check from your driveway. IF745 reads and clears fault codes, retrieves ECU info, and displays live data from every accessible module—delivering a full vehicle health report in minutes, without leaving home.
- 【✅𝗜𝗙𝟳𝟰𝟱 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗮 𝟳-𝗶𝗻𝗰𝗵 𝗱𝗶𝘀𝗽𝗹𝗮𝘆, 𝗲𝗿𝗴𝗼𝗻𝗼𝗺𝗶𝗰 𝗱𝗲𝘀𝗶𝗴𝗻, 𝗪𝗶-𝗙𝗶 𝘂𝗽𝗱𝗮𝘁𝗲𝘀, 𝗮𝗻𝗱 𝘇𝗲𝗿𝗼 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗳𝗲𝗲𝘀 𝗳𝗼𝗿 𝗵𝗮𝘀𝘀𝗹𝗲-𝗳𝗿𝗲𝗲 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝘁𝗶𝗰𝘀.】Large screen means no squinting. Intuitive navigation and customizable data displays put key info at your fingertips. Wi-Fi delivers lifetime free updates without a computer. No recurring fees. No hidden costs. Just a reliable tool that works as hard as you do.
This product presentation was made with AAWP plugin.