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NHTSA ID Number: 11032229

Manufacturer Communication Number: No. 240-24

TSB/Document Date: 2026-05-05


Summary

Technical information for a Replacement Requirement for 22 kW High-Voltage Charger - OBC (240/24)


2797

4

3.3

Note the status of the Plug & Charge setting in
the options menu.⇒ Display and control panel
for "Plug & Charge"

3.4

Read out and note any charging profiles or
timers set by the customer.

Read the warning notices.

⇒ Workshop Manual '2X00IN General warning notes

for working on the high-voltage system'
5

Isolate the high-voltage system from the power supply.

⇒ Workshop Manual '2X00IN Isolating high-voltage

system from power supply/Starting high-voltage
system'
6
7

Display and control panel for "Plug & Charge"

Complete the documentation.
⇒ Workshop Manual '2X00IN Test log: Verifying absence of electric charge'
Remove the luggage compartment tray.

⇒ Workshop Manual '501919 Removing and installing luggage compartment tray'

8

Drain coolant.
⇒ Workshop Manual '193817 Draining and filling coolant'

9

Unscrew reservoir at the partition, remove it and set it down by moving it forward into the luggage
compartment.
⇒ Workshop Manual '194019 Removing and reinstalling reservoir'

10 Loosen the electric passenger compartment heater from the partition and pull it forward.
⇒ Workshop Manual '828019 Removing and installing electric passenger compartment heater'
11 Loosen the fuse box at the front end from the partition and pull it forward.
⇒ Workshop Manual '978409 Loosening and securing front end fuse box'

Apr 2, 2026
Page 6 of 17

AfterSales

Service

Technical Information

240/24 ENU

2797

2

Removing 22-kW high-voltage charger (OBC)
Work Procedure: 1

Þ Disconnecting
Release high-voltage lines ⇒
Þ Disconnecting
high-voltage lines -1- and ⇒
Þ Disconnecting high-voltage
high-voltage lines -2-⇒
lines -Arrows A- and disconnect them from the
high-voltage charger.

Disconnecting high-voltage lines
2

Þ
Unscrew nuts for high-voltage charger holders⇒
Fastening nuts on holder -1-.

Fastening nuts on holder
3

Þ
Unscrew screw for equipotential bonding line⇒
Equipotential bonding line -1-.

Equipotential bonding line

AfterSales

Apr 2, 2026
Page 7 of 17

2

Service

Technical Information

ENU 240/24

2797
4

Lift up the high-voltage charger and clamp the two
Þ Coolant lines -1coolant lines with a hose clamp
respectively.

Information
Before installing or removing the coolant lines, place
absorbent material (paper, cloths) underneath to absorb
any emerging coolant. Coolant must never get onto electric
contacts.
Coolant lines
5

Set the high-voltage charger down by moving it
forward, release the connections for the coolant
Þ Coolant lines -Arrows- and
lines by pressing them ⇒
disconnect them from the high-voltage charger.
5.1

6

Close off the high-voltage charger immdiately
using suitable stoppers and set it down with
the coolant ports facing upwards.

Guide the previous high-voltage charger out of the
vehicle.
Coolant lines

Replacing 22 kW charging socket with 11 kW charging socket
Work Procedure: 1

2

Replace previous 22-kW charging sockets with 11-kW charging sockets.
⇒ Workshop Manual '279619 Removing and installing left charging socket'
and / or
⇒ Workshop Manual '279619 Removing and installing right charging socket'
This further depends on the respective vehicle equipment:

Vehicles with rear drive (M-No. 1X2) ⇒ Technical Information '279619 Install 11 kW high-voltage
charger (2WD - M-no. 1X2)'

or

Apr 2, 2026
Page 8 of 17

Vehicles with all-wheel drive (M-No. 1x1) ⇒ Technical Information '279619 Install 11 kW
high-voltage charger (4WD - M-No. 1X1)'

AfterSales

Service

Technical Information

240/24 ENU

2797

2

Install 11 kW high-voltage charger (2WD - M-No. 1X2)
Work Procedure: 1

1
2
3
4

Þ Convert bracket
Convert bracket holder at the bottom of the vehicle from the previous left position ⇒
Þ Convert bracket holder at bottom (2WD) -2-⇒
Þ
holder at bottom (2WD) -1- to the new, right position⇒
Convert bracket holder at bottom (2WD) -Arrow-.

Convert bracket holder at bottom (2WD)
– Previous holder position for 22-kW high-voltage charger
– New holder position for 11-kW high-voltage charger
– Fastening screws for lower bracket holder (shown at new holder position)
– Fastening nut for lower bracket holder (shown at new holder position)
1.1

Þ Convert bracket holder at bottom (2WD) -1-, by
Remove lower bracket holder at position ⇒
Þ Convert bracket holder at bottom (2WD) -3- and nuts ⇒
Þ Convert bracket
unscrewing screws ⇒
holder at bottom (2WD) -4-.

1.2

Þ Convert bracket holder at bottom (2WD) -1Move lower bracket holder from the left position ⇒
Þ Convert bracket holder at bottom (2WD) -2-.
to the right position ⇒

1.3

Þ Convert bracket holder at bottom (2WD) -3- and new nuts ⇒
Þ
Install and tighten new screws ⇒
Þ Convert bracket holder at bottom (2WD) -4Convert bracket holder at bottom (2WD) -2- on ⇒
the newly positioned lower bracket holder.
Tightening torque 8 Nm (5.9 ftlb.)

AfterSales

Apr 2, 2026
Page 9 of 17

2

Service

Technical Information

ENU 240/24

2797
2

Þ Convert
Convert previous plug-side holder ⇒
high-voltage charger holder -1- from previous 22-kW
high-voltage charger to new 11-kW high-voltage
charger.
2.1

Þ Convert high-voltage
Thread-off screws ⇒
charger holder -2-.

Convert high-voltage charger holder
2.2

Þ Convert high-voltage
Remove holder ⇒
charger holder -1- and position on new 11-kW
high-voltage charger ⇒ Install high-voltage
charger holder.

2.3

Þ Install
Screw-in and tighten new screws ⇒
high-voltage charger holder -2-.
Tightening torque 8 Nm (5.9 ftlb.)

Install high-voltage charger holder
3

Þ New
Fasten new high-voltage charger holder ⇒
high-voltage charger holder -1- to the new 11-kW
high-voltage charger.
3.1

Position new high-voltage charger holder
Þ New high-voltage charger holder -1- on

Þ New
new 11-kW high-voltage charger ⇒
high-voltage charger holder -1-.

3.2

Þ New
Screw-in and tighten new screws ⇒
high-voltage charger holder -2-.
Tightening torque 8 Nm (5.9 ftlb.)
New high-voltage charger holder

Apr 2, 2026
Page 10 of 17

AfterSales

Service

Technical Information

240/24 ENU

4

Position and lock coolant lines on new high-voltage
charger, then remove previously installed hose clamps.
⇒ Lock coolant lines

5

Position high-voltage charger at mounting points and
attach and tighten new nuts for high-voltage charger
Þ Fastening nuts -1-.
holders ⇒

2797

2

Lock coolant lines
Tightening torque 8 Nm (5.9 ftlb.)
6

Þ Ground line -1- for equipotential
Screw-in screw ⇒
bonding line and tighten.

Fastening nuts
Tightening torque 8 Nm (5.9 ftlb.)
7

Position fuse box for front end at the partition and
tighten to specification.
⇒ Workshop Manual '978409 Loosening and securing
front end fuse box'

8

Position electric passenger compartment heater at the
partition and tighten to specification.
⇒ Workshop Manual '828019 Removing and installing
electric passenger compartment heater'

9

Position coolant expansion tank at the partition
andtighten to specification.
⇒ Workshop Manual '194019 Removing and reinstalling reservoir'

Ground line

10 Then continue with:
⇒ Technical Information '194019 Follow-up actions'

AfterSales

Apr 2, 2026
Page 11 of 17

2

Service

Technical Information

ENU 240/24

2797

Install 11 kW high-voltage charger (AWD - M-No. 1X1)
Information
All-wheel drive vehicles (M-No. 1x1) on which a 22 kW high-voltage charger has been retrofitted in the past
have an additional console holder installed at the bottom.
The studs for mounting the 11 kW high-voltage charger were removed as part of the conversion for this
bracket. This holder remains in the vehicle.
Work procedure: 1

Þ Convert
Convert previous plug-side holder ⇒
high-voltage charger holder -1- from previous 22
kW high-voltage charger to new 11 kW high-voltage
charger.
1.1

Þ Convert high-voltage
Thread-off screws ⇒
charger holder -2-.

Convert high-voltage charger holder
1.2

Þ Convert high-voltage
Remove holder ⇒
charger holder -1- and position on new 11 kW
high-voltage charger. ⇒ Install high-voltage
charger holder

1.3

Þ Install
Screw-in and tighten new screws ⇒
high-voltage charger holder -2-.
Tightening torque 8 Nm (5.9 ftlb.)

Install high-voltage charger holder

Apr 2, 2026
Page 12 of 17

AfterSales

Service

123

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TSB/Document ID: No. 240-24

Replacement Service Bulletin Number:

MFR Communication Date: 2026-04-02

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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