ATTENTION:
GENERAL MANAGER

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PARTS MANAGER

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CLAIMS PERSONNEL

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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE MANAGER

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© 2026 Subaru of America, Inc. All rights reserved.

SERVICE PROGRAM BULLETIN
APPLICABILITY:
SUBJECT:

2026MY Forester

NUMBER:

WRH-25R

DATE:

01/15/26

REVISED:

04/02/26

Rear Door Latch & Actuator Assy Replacement

In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service
program for certain 2026 model year Forester vehicles that may be equipped with a rear door latch
with a damaged micro switch.
REASON FOR THIS SERVICE PROGRAM
Damage to the micro switch in the door latch used for detecting the rear door lock status may lead to
incorrect detection of the rear door lock status. In this condition, the Key lock-in prevention function,
the PIN Code Access registration, and the welcome lighting function may not operate correctly.
AFFECTED VEHICLES
The number of U.S. vehicles included in this service program is 461.
Model Year

Carline

Production date range

2026

Forester

September 11, 2025 – October 17, 2025

Not all vehicles in the production date range listed above may be included in this service program.
Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function
on subarunet.com. This information is now available.
DESCRIPTION OF THE REPAIR
Subaru retailers will replace the right-hand and left-hand rear door latch and actuator assemblies at no
cost to the customer.
RETAILER RESPONSIBILITY
Any vehicles listed in any recall or campaign that are in retailer stock must be:
•

Immediately identified

•

Tagged or otherwise marked to prevent their delivery or use prior to repair

•

Repaired in accordance with the repair procedures outlined in the Bulletin

CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.

Continued...
Bulletin Number: WRH-25R; Revised: 04/02/26

Page 1 of 10

Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in
their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this service
program is taken into inventory or in for service, necessary steps should be taken to ensure the repair
has been made before selling or releasing the vehicle.
PART INFORMATION:
Part Description

Part Number

Qty.

Latch & Act AY DR Rear Right

61035SL00A

1

Latch & Act AY DR Rear Left

61035SL01A

1

Screw Latch M6

904210037

6

Image

SERVICE PROCEDURE FLOW CHART:

REQUIRED TOOLS & MATERIALS:
Description

Image

Details

General hand tools

Torque wrench

Required for torquing hardware

Protective Tape

Protect parts

Gloves

For hand protection

Continued...
Bulletin Number: WRH-25R; Revised: 04/02/26

Page 2 of 10

COMPONENT CONFIGURATION:

Continued...
Bulletin Number: WRH-25R; Revised: 04/02/26

Page 3 of 10

SERVICE PROCEDURE / INFORMATION:

Step 1: Remove Rear Door Latch and Actuator Assembly
Caution:
• Check the child lock setting before starting. It must be reset to its original condition before
returning the vehicle.
•

Use gloves when working inside the door, as some parts are sharp and may cause cuts.

1.1 Raise the rear glass assembly to the top position.
1.2 Record all saved settings, then disconnect the negative battery terminal from the battery sensor.
1.3 Remove the rear door trim panel.
1.4 Remove the door sealing cover.
Note: If the sealing cover is damaged during removal, it must be replaced.
1.5 Remove the rear sash bolt.

1.6 Disconnect the connector from the latch and actuator assembly.
1.7 Remove the three (3) T30 bolts securing the latch and actuator assembly to the door.

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Bulletin Number: WRH-25R; Revised: 04/02/26

Page 4 of 10

1.8 Remove the rear latch and actuator assembly.
Note: With the lower sash bolt removed, there will be enough clearance to pass the actuator past
the sash.
DO NOT move the sash farther than required as this can cause DAMAGE to the sash.

latch and actuator assembly removal video

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Bulletin Number: WRH-25R; Revised: 04/02/26

Page 5 of 10

Step 2: Install Rear Door Latch and Actuator Assembly
2.1 Lift up the sash to slide the door latch and actuator assembly past it.

2.2 Insert the door latch and actuator assembly into the fork of the rear door frame assembly.

2.3 Install three (3) NEW T30 bolts into the door latch and actuator assembly and torque to 6.5
N·m (58 in-lbs).
2.4 Connect the electrical connector.

2.5 Install the lower sash bolt and torque to 7.5 N·m (66 in-lbs).

Note: Ensure the lower sash is still attached to the window channel correctly.
Bulletin Number: WRH-25R; Revised: 04/02/26

Continued...
Page 6 of 10

2.6 Install the sealing cover.
2.7 Install the rear door trim panel.
2.8 Reconnect the battery terminal and restore all settings to their original values.
Step 3: Check Operation
3.1 Verify the window glass moves up and down normally.
3.2 Check that the inside and outside door handles operate correctly to open the door.
3.3 Ensure the lock works from both the key fob and the master window switch.
3.4 Confirm the child lock mechanism is functioning and set to its original position.

SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support. Additional labels are available through
normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20
labels.
Part Number

Applicability

Description

Order Quantity

MSA6P1302

All Models

Campaign Identification Label(contains
one sheet of 20 labels)

1

Continued...
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Bulletin Number: WRH-25R; Revised: 04/02/26

Page 7 of 10

CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:

Credit to perform this recall will be based on properly completed repair order information. Retailers
may submit claims through Subarunet.com.
Labor Description

Labor Operation #

Labor Time

Fail Code

REPLACEMENT OF BOTH REAR DOOR LATCH
ASSEMBLIES

A100-241

.7h

WRH-25

IMPORTANT REMINDERS:
•

SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.

•

Always check for any open recalls or campaigns anytime a vehicle is in for servicing.

•

Always refer to STIS for the latest service information before performing any repairs.

Continued...
Bulletin Number: WRH-25R; Revised: 04/02/26

Page 8 of 10

This notice applies to the VIN below

Subaru of America, Inc
PO Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com

Subaru Service Program WRH-25
January 2026

Dear Subaru Owner:
We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and
are committed to your continued satisfaction.
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program
for certain 2026 model year Forester vehicles that may be equipped with a rear door latch with a damaged micro switch. You have received this notice because our records indicate that you currently own
one of these vehicles.
REASON FOR THIS SERVICE PROGRAM
Damage to the micro switch in the door latch used for detecting the rear door lock status may lead to
incorrect detection of the rear door lock status. In this condition, the Key lock-in prevention function,
the PIN Code Access registration, and the welcome lighting function may not operate correctly.
REPAIR
Subaru retailers will replace the right-hand and left-hand rear door latch and actuator assemblies at no
cost to you.
WHAT YOU SHOULD DO
Please contact your Subaru retailer for an appointment to have this repair performed.
HOW LONG WILL THE REPAIR TAKE?
The actual time to perform this repair is approximately 45 minutes. Your retailer can provide you with
a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle
available for a longer period of time for scheduling purposes.
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a
Retailer’.

A subsidiary of SUBARU CORPORATION

For additional information, please go to: http://www.wrh25.service-campaign.com.
If you need additional assistance, please contact us directly:
•

By e-mail: Go to www.subaru.com, Customer Support and select ‘Contact Us’

•

By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET

•

By U.S. Postal mail: Write us at
Subaru of America, Inc.,
Attn: Customer Advocacy Department,
P.O. Box 9103, Camden, NJ 08101-9877

Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free
of charge.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken
this action in the interest of your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this
repair performed.
Sincerely,
Subaru of America, Inc.

A subsidiary of SUBARU CORPORATION