Clock times should be consistent with vehicle history on PTS.
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.

 Copyright 2026 Ford Motor Company

Labor
Operation

Labor Time
Hour(s)

MT26P04RR

Up to 4.8

Ford Motor Company
Recall Reimbursement Plan for 26P04
Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement
requests. However, federal legislation requires all motor vehicle manufacturers to establish
processes through which customers may seek recall reimbursement directly from the manufacturer
or the dealers.
Regarding the specific reimbursement plan for Recall # 26P04, owners who have paid for service to
remedy the defect or noncompliance must have had that service performed before April 22, 2026.
After this date, if repairs related to this recall are performed by a non-Ford repair facility in an
emergency, customers must submit any refund requests through their dealership. As required by
this federal regulation, Ford Motor Company submitted the details of its latest General Recall
Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in
May 2025. The following is the text of that letter and the Plan:
General Recall Reimbursement Plan
(As submitted to the NHTSA)
Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal
Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general
reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a
related safety recall.
Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for
remedies in advance of notification of potential safety-related defects or non-compliances pursuant
to Part 573.6 (c)(8)(i). This plan has not changed since our May 21, 2025 submission.
Reimbursement Notification
Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is
offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a
specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a
minimum of ten calendar days after the date on which Ford mailed the last of its Part 577
notifications to owners and will be indicated in the specific reimbursement plan available to owners
for an individual recall. This notice will direct owners to seek eligible reimbursement through
authorized dealers or, at their option, directly through Ford at the following address:
Ford Motor Company
P.O. Box 6251
Dearborn, MI 48121-6251
Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility.
Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified
beginning date would not be eligible for reimbursement. Ford generally has not established such a
beginning date for reimbursement eligibility and does not presently anticipate changing this general
policy. However, in any case where Ford determines a beginning date is appropriate, Ford will
indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a
reimbursement notification when all vehicles are well within the warranty period, subject to approval
by the Agency.

Costs to be Reimbursed
For vehicles, reimbursement will not be less than the lesser of:
•
•

The amount paid by the owner for the remedy that specifically addressed and was
reasonably necessary to correct the defect or noncompliance that is the subject of the recall,
or
The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for
authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as
disposal of waste) and taxes.

For replacement equipment, reimbursement will be the amount paid by the owner for the
replacement item (limited by the amount of the retail list price of the defective or noncompliant item
that was replaced, plus taxes, where the brand or model purchased by the owner was different than
the brand or model that was the subject of the recall). If the item of motor vehicle equipment was
repaired, the reimbursement provisions identified above for vehicles will apply.
Ford notes that costs incurred by the owner within the period during which Ford’s original or
extended warranty would have provided for a free repair of the problem will not be eligible for
reimbursement, as provided by Part 573.13 (d)(1).
Entities Authorized to Provide Reimbursement
Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement
plans for a particular recall and will encourage owners to pursue requests for reimbursement directly
through dealers to expedite reimbursement. Ford will also provide a mailing address to which
customers can, at their option, send requests for reimbursement directly to Ford, as previously
noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process.
Whether the owner chooses to pursue reimbursement requests through a dealer or directly through
Ford, the owner will be directed to submit the required documentation, upon which reimbursement
eligibility will be determined.
Required Documentation
The reimbursement determination will depend upon the information provided by the customer.
Consistent with Part 573.13 (d)(4) the following information must be submitted:
•
•
•
•
•
•

•

Claimant name and address
Vehicle make, model and model year
Vehicle identification number (VIN) and, for replacement equipment, a description of such
equipment or, for tires, the model, size and TIN (DOT code)
Identification of the recall number (either the Ford recall number or the NHTSA recall
number)
Identification of the owner of the recalled vehicle at the time that the pre-notification remedy
was obtained
An original receipt for the pre-notification remedy that includes a breakdown of the amount
for parts, labor, other costs and taxes, including costs for the replacement item. Where the
receipt covers work other than to address the recall or noncompliance, Ford may require the
claimant to separately identify costs that are eligible for reimbursement.
If the remedy was obtained during the warranty repair did not correct the problem related to
the recall

Failure to submit all the above information may result in denial of the reimbursement request.

Additional Information
The Part 577 required owner notice will provide a toll-free telephone number through which specific
information about the reimbursement plan can be requested from Ford. This general reimbursement
plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific
to an individual recall also may be incorporated into the Part 573.6 notification.

TECHNICAL INSTRUCTIONS
PAGE 1 OF 5
CUSTOMER SATISFACTION PROGRAM 26P04

CERTAIN 2025 MODEL YEAR BRONCO AND RANGER VEHICLES —
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
SERVICE PROCEDURE
IMPORTANT! The Service Technician Specialty Training (STST) Competency 10 certification

requirement, in the U.S. market only, will be enforced starting with repair orders
opened on or after August 31, 2024. Field Service Action (FSA) repairs will reject

and the claim will not be paid if the repairing technician is not certified in STST
Competency 10 FSA. See Electronic Field Communication (EFC) 15936 for more

details.

Module Programming

NOTE: Program appropriate vehicle modules before performing diagnostics and clear all Diagnostic
Trouble Codes (DTCs) after programming. For DTCs generated after programming, follow normal
diagnostic service procedures.
1. Connect a battery charger to the 12-volt battery.
• Use of a heavy-duty charger is recommended to maintain proper battery voltage during this
procedure.
NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not
the 12-volt battery negative terminal to prevent the battery saver mode from activating on the
vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure
there is a good internet connection and the Vehicle Communication Module (VCM) is properly
connected to the Data Link Connector (DLC).
2. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is
run. Vehicle identification data appears on the screen when this is complete.
3. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures
are listed on the right hand (RH) side of the screen. Modules that are communicating are
highlighted in green.
4. Select Toolbox tab.
5. From the list on the LH side of the screen, select the PCM.
6. From the list on the RH side of the screen, select PCM - Powertrain Control Module (PCM) Software
Update.

CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
04/2026

TECHNICAL INSTRUCTIONS
PAGE 2 OF 5
CUSTOMER SATISFACTION PROGRAM 26P04

7. Click RUN. Follow all on-screen instructions carefully.
8. From the list on the RH side of the screen, select Self-Test and click RUN.
9. Click the Run Selected Tests button in the lower right.
10. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules.
11. This FSA requires a Software Verification Approval Code after performing the software update.
Please follow the instructions below to obtain the approval code. The claim will not be paid
and the FSA will remain open if a Software Verification Approval Code is not provided. For
more information, see EFC 17526.
12. Select the SW Updates tab (1). See Figure 1.
13. Warranty Dealer Code (2) - Change the displayed PA code as necessary. See Figure 1.
14. Select the FSA (3) from the drop-down menu. See Figure 1.
15. Select Submit (4). See Figure 1.

FIGURE 1

CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
04/2026

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

TECHNICAL INSTRUCTIONS
PAGE 3 OF 5
CUSTOMER SATISFACTION PROGRAM 26P04

16. Does the FDRS Field Service Action Software Verification Status display a Complete status?
See Figure 2.
Yes - This FSA is complete. The FDRS Field Service Action Software Verification will provide an

on-screen Software Verification approval code. Proceed to Step 17.
NOTE: The vehicle may be returned to the customer when the Software Verification Form provides a
Complete status for ALL modules listed.

No - Proceed to Step 18.

2435D

FIGURE 2
17. Repair completed. Do NOT proceed to Step 18.

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
04/2026

PLACE COPY HERE

TECHNICAL INSTRUCTIONS
PAGE 4 OF 5
CUSTOMER SATISFACTION PROGRAM 26P04

18. Does the FDRS Field Service Action Software Verification Status display a Not Complete status (1)?
See Figure 3.
Yes - Proceed to next step.

No - Proceed to Step 22.

2435D

FIGURE 3

19. Have the module software updates in the FSA been reattempted?
Yes - Proceed to Step 20.
No - Reattempt the software update programming steps in the FSA.
20. Use the "Click Here to submit a request to the FSA quick response team" link (2) shown in Figure 3.
Follow the on-screen prompts to enter the following information:
• Phone number (such as cell) where you can be reached for immediate support
• Any specific error messages received when programming was attempted
• Battery SOC when programming was attempted
• Scan tool software level
• Any known aftermarket devices installed on the vehicle
• Detailed documentation of the diagnostic steps already performed attempting to determine
why FOR
the
STUD
module will not update to the correct level
MISSING NUT
FOR
21. Upon completion of the Technical Support Request (TSR) form, click “Submit Request”. TheSTUD
TSR will
be routed to a prioritized FSA quick response team queue. This team will contact you viaMISSING
phone NUT
using the contact information provided in the form. Please follow the recommendations from
the FSA quick response team to resolve any issues preventing SVC code generation. STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
04/2026

TECHNICAL INSTRUCTIONS
PAGE 5 OF 5
CUSTOMER SATISFACTION PROGRAM 26P04

22. If the FDRS Field Service Action Software Verification Status displays "An error occurred. Unable
to retrieve FSA information", please reattempt to generate an SVC code. The error can be caused
by a connectivity or server issue where the status of the FSA cannot be verified. This is typically
resolved upon reattempting to generate an SVC code. See Figure 4.

FIGURE 4

2435D

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
04/2026