CAMPAIGN
BULLETIN

SERVICE CAMPAIGN

Front Suspension Bolts
Voluntary Service Campaign
Campaign ID : P 6A01
Date: April 21, 2026
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected
Models/Years:

Affected
Population:

New Dealer
Inventory:

84

NA

MY2023 Ariya (FE0 )

SERVICE COMM
Activation date:

Stop Sale
In Effect

April 21, 2026

NO

*****D
e a ler A n n o u ncem e nt *****
Nissan is conducting a service campaign on certain
model year
Service Comm and National Service History
– Open Campaigns.

20 23 Nissan Ariya vehicles identified in

Condition:
The affected vehicles were previously subject to a global recall related to the front traction motor initiated
in May 2024 (Recall 24V - 391 in the US). The repair instructions contained incorrect torque tightening
specifications, and as a result, the front
two (2) mounting bolts may have been overtightened during
reinstallation of the traction motor
assembly. O vertightened bolts may loosen resulting in abnormal noise
from the front suspension. However, the bolts will be retained even if they loosen because they are fully
covered by the fender protector and air guide.

Remedy:
The d ealer will replace

the two front side mounting bolts and tighten

with correct torque.

*****What Dealers Should Do*****
1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National
Service History – Open Campaign I.D.
P 6A01
2.

If a retailed vehicle affected by
inform the customer about the

this Campaign ID visits the dealer for service, the dealer should
service campaign
and complete the remedy
.

3.

Once remedied, dealers should submit the applicable warranty claim for the action performed so
it can be closed in Service Comm and release the vehicle
to the customer .

***** Release Schedule *****
Parts &
Repair

Dealers should use the appropriate campaign bulletin to
and remedy for any vehicles subject to this campaign.
be ordered via DBS.
• NTB26 - 020

determine the correct parts
Parts are on restriction and can

Owner
Notification

Nissan will begin sending notifications to owners of all potentially affected vehicles in
May 2026, via U.S. Mail.

CAMPAIGN ID:

P 6A01 | Original Document

*****Deal er’s Responsibility *****
It is the dealer’s responsibility to check Service Comm
or DBS National Service History
- Open Campaigns
using the appropriate Campaign I.D.
for the campaign status on each vehicle falling within the range of
this voluntary service campaign , which for any reason
, enters the service department.
This includes
vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in dealer
inventory. If a VIN subject to this voluntary service campaign
was part of a dealer trade, the letter
associated with that VIN should be forwarded to t
he appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
Frequently Asked Questions (FAQ):
Q.

Is this a Stop Sale?

A.

No.

Q.

Is this a safety recall?

A.

No.

Q.

What is the reason for this

A.

The affected vehicles were previously subject to a global recall related
to the front traction motor
initiated in May 2024 (Recall 24V
- 391 in the US). The repair instructions contained incorrect torque
tightening specifications, and as a result, the front two (2) mounting bolts may have been
overtightened during reinstallation of
the traction motor assembly
.

Q.

What is the possible effect of the condition?

A.

On affected vehicles, overtightened bolts may loosen resulting in abnormal noise from the front
suspension. However, the bolts will be retained even if they loosen because they are fully covered
by the fender protector and air guide.

Q.

What will be the corrective action

?

A.

The dealer will replace the two front

- side mounting bolts and tighten with correct torque.

Q.

How long will the corrective action take?

A.

This service, which is conducted at no charge to you for parts and labor, could take up to one (1.0)
hour to complete. However, your Nissan dealer may require your vehicle for a longer period of time
based upon their work schedule.

Page 2 of 3

Voluntary Service Campaign

?

CAMPAIGN ID: P6A01

| Original Document

Q.

When will vehicle owners be notified?

A.

Nissan will notify the owners

Q.

Will I have to take my vehicle back to the selling dealer or contact a dealer?

A.

No, any authorized Nissan dealer is able to perform this service campaign.

Q.

What model year vehicles are involved?

A.

Certain m odel year 202 3 Nissan Ariya vehicles manufactured
2023 .

of potentially affected vehicles in

May 2026

via U.S. Mail .

from May 30 , 202 2, to February 27,

Revision History:
Date
April 21, 2026

Page 3 of 3

Announcement
Original

Purpose
New campaign announcement

CAMPAIGN ID: P6A01

| Original Document