4/24/26, 12:16 PM

32 03 26_GROANING NOISE IN ELECTRIC POWER STEERING (EPS) END STOP POSITION

SIB 32 03 26
GROANING NOISE IN ELECTRIC POWER STEERING (EPS) END STOP POSITION
2026-04-23
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THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY

MODEL
E-Series
G60
G70
i20

Model Description
5 Series Sedan
7 Series Sedan
iX Sports Activity Vehicle

Production Date
March 1, 2024, to March 31, 2025
March 1, 2024, to March 31, 2025
March 1, 2024, to March 31, 2025

SITUATION
“Groaning” noise from the EPS when the steering wheel is at the end stops.
See attached video, V32 01 25 EPS Noise.

CAUSE
The EPS causes the noise.

PROCEDURE
Determine what the vehicle’s current I-level is by either using AIR or the Key Reader/Aftersales Workplace
(AWP) application.
Also, before proceeding, review the applicable vehicle’s Repair History (Claims) section located at the
bottom of the Warranty Vehicle Inquiry (WVI) to confirm that a prior claim for the SI B32 01 25 programming
procedure has not already been submitted and accepted.
1. Check that B32 01 25 applies to the vehicle, and it can still be performed. This bulletin applies to G60, G70 and
i20 model vehicles from start of production (SOP to July 17th, 2024) with an I-level lower than 24-07-550.
If the G60, G70 and i20 model vehicles fall within above criteria, the B32 01 25 programming procedure must be
performed.
2. If B32 01 25 does not apply because the G60, G70 and i20 model vehicles within the production range listed
have an I-level that is above 24-07-550, submit Teile-Clearing case for further instruction

PARTS INFORMATION
When applicable, to determine the part number that applies to the specific vehicle being repaired, enter the
VIN/chassis number into either ETK or AIR, this will consider the specific equipment and/or options that are
fitted to the vehicle.

CLAIM INFORMATION
This Service Information Bulletin provides technical, diagnostic and/or repair-related information.
Damage and/or issues caused by outside influences are not covered under the BMW limited warranties.
Eligible and Covered Work/Repairs

© 2026 BMW OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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4/24/26, 12:16 PM

32 03 26_GROANING NOISE IN ELECTRIC POWER STEERING (EPS) END STOP POSITION

Repairs that address a verified defect in materials and/or workmanship are covered under the terms of the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
To submit a claim, please following the established and applicable warranty policy and procedures
(Labor/Part/Sublet – Bulk supply materials) that apply to the repair being performed.
Refer to AIR for the claim-related line item’s Repair Code. For the corresponding repair that was
performed, obtain the corresponding labor operation codes and their flat rate unit (FRU) allowance(s),
including the diagnosis* that applies.
Only one Main labor operation code can be claimed per repair visit.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

Supporting Materials
Videos
32 01 25

© 2026 BMW OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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