NHTSA ID Number: 11031345
Manufacturer Communication Number: 14078
TSB/Document Date: 2026-04-15
Summary
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep
Cherokee (KL)
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TSB/Document ID: 14078
Replacement Service Bulletin Number:
MFR Communication Date: 2026-04-08
MFR Internal Campaign ID/Software Version: ID-26-21 Enlarged Europe
Communication Type: Warranty Program/Extension
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
INTERNATIONAL
WARRANTY BULLETIN
TO: Dealer Principal, Service Manager,
Service Advisor and Warranty Claims
Administrator
SUBJECT: (XX1) Two Speed Power
Transfer Unit (PTU) - Select 2017 - 2019
Jeep
Cherokee (KL)
NO:
ID-26-21
DATE: April 8, 2026
FOR: Enlarged Europe
PURPOSE:
To announce a warranty extension on the Two Speed Power Transfer Unit (PTU) on the following select vehicles:
• 2017 - 2019 Jeep
Cherokee (KL)
Affected Vehicles:
This warranty extension bulletin applies to vehicles equipped with Jeep
Active Drive II (Sales Code DK4) and one of the
following engines:
• 2.0L I4 DOHC DI Turbo Engines w/ESS (Sales Code EC1 and EBS)
• 2.4L I4 Multiair Engines with or without ESS (Sales Code EDD, ED6, EDE and ED8)
• 3.2L V6 24V VVT Engine w/ESS (Sales Code EHK)
NOTE: This warranty extension coverage period is Unlimited years / Unlimited miles from the completion of
Safety Recall 01C.
We are extending the warranty period on the Two Speed PTU because some of the vehicles within the above referenced
population may experience an illuminated Malfunction Indicator Lamp (MIL) because of a Diagnostic Trouble Code (DTC).
The following DTC must be set to be eligible for coverage:
• C1494-07 – PTU Fork Position – Mechanical Failures
TIMING:
Effective Immediately
ACTION:
Always check DealerCONNECT or WiADVISOR VIP to verify if a vehicle is involved in a warranty extension. A vehicle
involved in this warranty extension will display an (XX1) Two Speed PTU message in VIP. If no (XX1) coverage message
displays in VIP, the vehicle is not in the scope of this warranty extension and no further action is required on your behalf.
All technicians are required to familiarize themselves with Technical Service Bulletin 21-027-26 before replacing the Two
Speed PTU on select vehicles. This Technical Service Bulletin has been released to assist all dealers in the proper
diagnosis and replacement of the Two Speed PTU.
The Global Claim System (GCS) will honor the warranty extension coverage on the labor operation number(s) in the
Technical Service Bulletin.
Refer to Technical Service Bulletin 21-027-26 for Part and LOP information.
ADDITIONAL INFORMATION:
If a customer has already experienced this specific condition and paid to have it repaired, or has questions or concerns
about this issue, they should contact their local distributor in the Owner Manual.
Please ensure all affected dealership personnel are aware of this bulletin.
WARRANTY OPERATIONS
©2026 FCA
US LLC. All Rights Reserved. Chrysler
, Dodge
, Jeep
, Ram
, Mopar
, SRT and HEMI are registered trademarks of FCA
US
LLC. ALFA ROMEO
and FIAT
are registered trademarks of FCA
Group Marketing S.p.A., used with permission.
FCA
International
Operations LLC reserves the right to change any or all of the rules set forth in the Warranty Administration
Manual by means of Warranty Bulletins and also by making the amended manual available to you on DealerCONNECT.
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