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NHTSA ID Number: 11030999

Manufacturer Communication Number: TSB_2070349_6

TSB/Document Date: 2026-04-07


Summary

This bulleitn provides informiaotn when there is a loss of coolant; mechanical coolant pump 2.9L, 3.0L V6 TFSI.


A Connection offline
Technical Service Bulletin Transaction No.: 2070349/6
19 Mechanical coolant pump - loss of coolant - 2.9L, 3.0L V6 TFSI Release date: Mar 24, 2026
Condition
Model(s) VIN Range Vehicle Specific Equipment
$5, S5, S5 Cabriolet, S5
Sportback, and SQ5 2018 - 2024
2018 — 2019
RS 5
2021 — 2024
2019
RS 5 Sportback
2021 - 2024 All 2.9L, 3.0L V6 TFSI
A6, A7, A8, and Q8 2019 — 2024
A6 allroad, S6, S7, and SQ7 | 2020 - 2024
A8 e quattro 2020 — 2021
SQ5 Sportback 2021 - 2024
REVISION HISTORY
[revision [Date |Purpore
Revised Condition (Corrected model table)
Revised Warranty (Adjusted warranty table)
5 12/01/2025 | Revised Condition (Added model table)
Revised Service (updated instructions)
Revised Warranty (Adjusted warranty table)
08/30/2024 | Revised Service (updated instructions)
Revised Technical Background (Added figure 2)
Customer states:
+ Coolant loss/leak.
+ Coolant warning lamp.
+ Engine warning lamp on.
Workshop findings:

+ The coolant pump is found to be the source of the leak.
+ DTC P0299 is logged in the engine control unit.
DTC “P0299: Turbo/Super Charger Underboost” may be logged when changeover valve N649 is impaired
by coolant entering. This can result in functional restrictions in the vacuum system.
Documentation is required.
Technical Background
To avoid repeat repairs or incorrect repairs, make sure to locate the leak precisely. Ensure that the coolant level has
not dropped due to insufficient bleeding (e.g. due to a previous repair).
Note:
1) Traces of coolant (small quantity) on drip cup (refer to Figure 1).
Asmall amount of coolant may possibly leak into the leak reservoir due to lubrication/cooling. This is designated as
a cosmetic leak and does not constitute a reason for complaint.

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Figure 1: Traces of coolant on the drip cup.
2) Dried deposits on vacuum connection are not a clear indication of a leak (see Figure 2).

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Figure 2: Dried deposits on vacuum connection.
Production Solution
Not applicable.
Service
Try to reproduce the customer complaint (based on the description/cause of the issue), so that it can be
clearly assigned to this TSB. The following repair must only be carried out if all the criteria (model/type,
chassis number, engine/motor, gearbox code, PR number(s), part number, software version, code, etc.)
apply exactly. Otherwise, this solution will not eliminate the problem and repeat repairs may be
necessary. In such a case, the warranty claim may be rejected, and the cost of the parts may be charged
back.

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Figure 3: Vacuum system checkpoints.
Please assess the leak using the following steps:
1. Check the vacuum line and valve N649 (Checkpoint 1, Figure 3) for traces of coolant. Disconnect them to do
so.
a. If traces of coolant are visible, replace the mechanical coolant pump and follow steps 6b and 7.
b. No traces of coolant are visible, follow step 2.
2. Clean and dry the leak and traces of coolant thoroughly.
3. Fill the cooling system to max.
4. Perform a visual check; assess whether there may be a leak at idling speeds and at higher engine speeds of
approx. 2500 rpm.
5. Check the cooling system for leaks according to the workshop manual, see ELSA.
6. Reassess the suspected leak.
a. If no coolant leak could be detected during the test, it is recommended to further observe the vehicle. It is
not necessary to replace any parts.
b. If a coolant leak can be detected: replace the component causing the damage and document leaks with
photo/video. If the coolant pump is evidently leaking, also photograph the production date as shown in Figure
4.

7. Checking the vacuum system:

a. The leak in the coolant pump could contaminate other components of the vacuum system with coolant.
Check systematically and document inspection of checkpoints 2 and 3 (Figure 3) for coolant residue. If
fresh coolant is found, replace the contaminated components, (for example, as labeled in figure 3: the
entire vacuum line, item 1: N545, item 11: coolant shut-off valve, item 6: vacuum reservoir, etc.) Note:
please view attachment ea839_vacuum_system.pdf for precise overview of the different vacuum
systems.

Checkpoint 1: Vacuum line connection from N649
Checkpoint 2: Connection to vacuum line N645 / Coolant shut-off valve
Checkpoint 3: Vacuum distributor in area of vacuum pump.
b. If no coolant residue is visible in checkpoints 2 to 3, replace valve N649 and clean only the vacuum line
between the coolant pump and valve N649 using compressed air.
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Figure 4: Example of coolant pump production date.
Warranty
Claim Type: + If the vehicle is outside of any warranty, this Technical Service Bulletin is informational
only.
Damage Code: 0050
Labor Operations: | 3.0 Itr. TFSI
Use only if nothing is replaced: 1082 19XX See SRT with
. . . associated operations
Remove and install noise insulation
Check and top up coolant, clean, and perform 1938 3599 30 TU
visual check
Check cooling system for leaks 1901 0150 See SRT with
associated operations
Only if faulty: 1950 19XX See SRT with
associated operations

Remove and insial coolant pump re

Only if faulty: 1985 1999 10 TU

Remove and install regulating valve N649

Also, if defective: 1985 2099 30 TU

Remove and install regulating valve N545 and

shut-off valve

Also, if defective: 4776 1999 20 TU

Vacuum pump

Also, if contaminated: 2169 1999 10 TU

Solenoid valve N75 with entire vacuum line

AGIA7 2163 1999 190 TU

Also, if defective:

Vacuum reservoir

A4IAS 2163 1999 180 TU

Also, if defective:

Vacuum reservoir

Qs 2163 1999 180 TU

Also, if defective:

Vacuum reservoir

A8 2163 1999 190 TU

Also, if defective:

Vacuum reservoir

A8 PHEV 2163 1999 420 TU

Also, if defective:

Vacuum reservoir

A8 PHEV 8703 17XX See SRT with

Also, if required: associated operations

Extract refrigerant and fill circuit

Q7/Q8 2163 1999 120 TU

Also, if defective:

Vacuum reservoir

GFF / Guided Functions 0150 0000 Labor according to the
diagnostic log

Charge battery 2706 8950 See SRT with
associated operations

Please note the information on predecessor and items that are included and excluded in
the repair operations as well as any associated tagks.
Use only if nothing is replaced: 1082 19XX See SRT with
. . . associated operations
Remove and install noise insulation
Check and top up coolant, clean, and perform 1938 3599 30 TU
visual check
Check cooling system for leaks 1901 0150 See SRT with
associated operations
Only if faulty: 1950 19XX See SRT with
. associated operations
Remove and install coolant pump
Only if faulty: 1985 1999 10 TU
Remove and install regulating valve N649
Also, if defective: 1985 2099 30 TU
Remove and install regulating valve N545 and
shut-off valve
Also, if defective: 4776 1999 20 TU
Vacuum pump
Also, if contaminated: 2169 1999 10 TU
Solenoid valve N75 with entire vacuum line
AG/A7 2163 1999 360 TU
Manual air conditioner compressor
Also, if defective:
Remove and install vacuum reservoir installed
below engine support
AG/A7 2163 1999 20TU
Electric air conditioner compressor
Also if defective:
Remove and install vacuum reservoir installed in
wheel housing
A4, AS 2163 1999 220 TU
Also if defective:
Remove and install vacuum reservoir installed
below engine support
GFF / Guided Functions 0150 0000 Labor according to the
diagnostic log

Charge battery 2706 8950 See SRT with

associated operations

Claim Comment: As per TSB 2070349/6 a eee

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty policies and Procedures

Manual. Claims are subject to review or audit by AudieBay logo warranty.

Additional Information

All part and service references provided in this TSB (2070349) are subject to change and/or removal. Always check

with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair

Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

©2026 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest

information available at the time of printing and is subject to the copyright and other intellectual property rights of

AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time

without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form

or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be

modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: TSB_2070349_6

Replacement Service Bulletin Number:

MFR Communication Date: 2026-03-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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