Service Engineering Operations
Customer Service Division

Ford Motor Company
PO Box 1904
Dearborn, Michigan 48121

March 9, 2026
TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E01
Certain 2023 - 2026 Model Year F-250 – F600 Super Duty Vehicles with 6.7L
Engines
Powertrain Control Module (PCM) Software Update

AFFECTED VEHICLES (U.S. Population Of Affected Vehicles 491,328):
Vehicle

Model Year

F-250 – F600
Super Duty

2023 - 2026

Assembly Plant

Build Date Range

Kentucky Truck

March 15, 2022 through October 8, 2025

Ohio
May 24, 2022 through August 27, 2025
Affected vehicles are identified in OASIS and FSA VIN Lists.
Note: Some vehicles may have been repaired or are in the process of being repaired at the assembly
plant or via an Over-The-Air (OTA) update. Monitor OASIS before opening an RO and/or beginning a
repair.
REASON FOR THIS EMISSIONS RECALL
The affected vehicles were originally manufactured with Powertrain Control Module (PCM) software
that did not provide the correct warnings when certain conditions are present in the Selective Catalyst
Reduction (SCR) system as required and described in the Owner’s Manual.
SERVICE ACTION
Before delivering any new in-stock vehicles involved in this recall, dealers are to update the software
in the Powertrain Control Module (PCM).
This emissions recall is also available to customers via an Over-The-Air (OTA) update.
This service must be performed at no charge to the vehicle owner. For new vehicle storage
guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.
NOTE: The State of California and the Commonwealth of Massachusetts require the completion of
emissions recall repairs before vehicle registration renewal. For vehicles registered in these states,
please download and print a blank Vehicle Emissions Recall Proof of Correction Certificate (refer to
EFC15625 – Proof of Correction Policy Update Effective October 21, 2024, for further details), and
then provide the owner with a completed Proof of Correction certificate after the repair has been
performed. If necessary, these certificates can still be obtained by contacting your regional office.

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FSA PROGRAM OPTIONS
Program Option

Eligibility

Comments

Mobile Repair

Yes

See Mobile Service Repair Assessment Level section
below, if applicable.

Over-the-Air (OTA)
Update

Yes

See Over-The-Air (OTA) Updates section of the FSA
Policy Document, if applicable.

Rentals

No

See the Rental Vehicles section below, if applicable.

Alternative
Transportation Available

No

See Alternate Transportation section in the FSA Policy
Document.

Pickup & Delivery (PDL)

Yes

See Pickup & Delivery section in the FSA Policy
document.

Towing

No

See Claims Preparation and Submission section below,
if applicable.

Essential Special Service
Tools (ESST)

No

See Technical Instructions and/or Workshop Manual
(WSM) as needed.

Administrative Allowance

No

See Administrative Allowance section in FSA Policy
Document, and if applicable, Labor Allowances table
below.

Owner Refunds

No

See Owner Refunds section below, if applicable.

See Repair Photo Submission section below, if
applicable.
Note: For further information on certain Program Options above, see the corresponding section within
the FSA Policy Document.
Photo Submission

No

OWNER NOTIFICATION MAILING SCHEDULE
United States owners who received the OTA update: Owner letters are expected to be mailed to
owners in October 2026. Owners residing in California and Massachusetts will also receive an
Emissions Recall Proof of Correction certificate within that notification.
United States owners who did not receive the OTA update: Owner letters offering a dealerperformed repair are expected to be mailed to owners in October 2026.
PLEASE NOTE:
The sale of uncorrected new vehicles to customers could lead to penalties under applicable
state and Federal regulations. Correct all vehicles in your new vehicle inventory before
delivery.
ATTACHMENTS
• Technical Instructions
• Owner Notification Letter
• Mobile Repair/Vehicle Pickup & Delivery Record

 Copyright 2026 Ford Motor Company

REFERENCE MATERIAL
• Warranty & Policy Manual (located on FMCDealer Warranty Portal Page):
www.fmcdealer.dealerconnection.com/content/fmcdealer/us/en/parts_service/wty.html
• FSA Policy Document (located on FMCDealer FSA Resources Page for Ford and Lincoln
dealerships):
www.fmcdealer.dealerconnection.com/content/fmcdealer/us/en/parts_service/fsa/rsc.html
•

FSA Policy Document (located on the Fleet SharePoint site for Fleets with in-house warranty):
https://azureford.sharepoint.com/sites/OneWarrantySolution/usfleet/SitePages/Home.aspx

QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Customer Service Division

 Copyright 2026 Ford Motor Company

Emissions Recall 26E01

Administrative Information
Page 1 of 2

MOBILE SERVICE REPAIR ASSESSMENT LEVEL
• Arrange for a mobile repair at the owner’s location
• All Vehicles Affected
- Mobile Reprogramming (MRA1)
OASIS ACTIVATION
OASIS will be activated on March 9, 2026.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will not be activated for this service action.
SOLD VEHICLES
• Ford has not issued instructions to stop selling/delivering or driving used vehicles under this
emissions recall. Owners should contact their dealers for an appointment to have their
vehicles remedied as soon as practicable.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
•

Use OASIS to identify and correct all affected vehicles in your new and used vehicle inventory.

BRANDED / SALVAGED TITLE VEHICLES
Affected branded / salvaged title vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.

 Copyright 2026 Ford Motor Company

Emissions Recall 26E01

Administrative Information
Page 2 of 2

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSAs / Related Damage.
• For software module replacement:
o If module replacement is required, confirm if a Repair Validation Code (RVC) is
required. Reference PTS / Technical Assistance / Components Requiring a Repair
Validation Code.
o Claiming the MT26E01RR labor operation code does not require an RVC code if no
module replacement is required, however, clock times should be consistent with
vehicle history on PTS.
• For modules not requiring an RVC, use normal diagnostics.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC
approval is required, although related damage must be on a separate repair line with the
“Related Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage:
o Submit an Approval Request to the SSSC Web Contact Site before completing the
repair.
• See “Additional Repair Info” in the FSA Policy Document for further Terms and Conditions.
CLAIMS PREPARATION AND SUBMISSION
• Technician Competency Requirement: The STST Competency 10 certification requirement
in the U.S. market only will be enforced starting with repair orders opened on or after August
31, 2024. FSA repairs will be rejected, and the claim will not be paid if the repairing technician
is not certified in STST Competency 10 FSA. See EFC15936 for more details.
• Software Verification Approval Code Requirement: Beginning with Repair Orders (ROs)
opened on or after January 15th, 2025, new FSA software repairs and the first phase of
already launched FSAs will require Software Verification and an approval code provided by
Ford. The approval code will be required when performing software repairs using the FDRS
and IDS. See EFC16335 for more details.
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims, select claim type 31: Field Service Action. The FSA number
(26E01) is the subcode.
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with the same claim type and subcode as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.

 Copyright 2026 Ford Motor Company

Allowances and Parts Ordering Information
Page 1 of 1
Emissions Recall 26E01
LABOR ALLOWANCES
Description
Update software in PCM.
This labor operation code closes the FSA. Cannot be claimed
with 26E01C.
PCM software update not available due to software being at the latest
level. This may be due to an OTA software update. Includes time for
obtaining Software Verification Approval Code.
This labor operation code closes the FSA. Cannot be claimed
with 26E01B.

Labor
Operation

Labor Time
Hours

26E01B

0.5

26E01C

0.3

SUPPLEMENTAL LABOR ALLOWANCES These labor operation codes DO NOT close the FSA.
Note: Claim any relevant supplemental labor operations in addition to the primary labor operation.
Description
Labor
Labor Time
Operation
Hours
PCM/TCM software failed and/or PCM/TCM module replacement
required.
MT26E01RR
Up to 5.6
SSSC approval is not required unless M-Time is exceeded.
Clock times should be consistent with vehicle history on PTS.
Mobile Service:
This allowance is only for non-eligible 2026 Remote Experience
Program Dealers.
Can be used when the repair takes place away from the dealership.

26E01MM

0.5

26E01PP

0.5

If Additional Time is Required Due to Travel, Please Submit an SSSC
Approval Form.
Ford Vehicle Pick-Up & Delivery Allowance:
This allowance is only for non-eligible 2026 Remote Experience
Program Dealers.
NOTE: This allowance is for dealer-performed vehicle Pick-Up &
Delivery for dealership repairs only. Can only be claimed once,
regardless of outstanding FSAs repaired.
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.

 Copyright 2026 Ford Motor Company

TECHNICAL INSTRUCTIONS
PAGE 1 OF 5
EMISSION RECALL 26E01

CERTAIN 2023 - 2026 MODEL YEAR F-250 – F600 SUPER DUTY VEHICLES
WITH 6.7L ENGINES — POWERTRAIN CONTROL MODULE (PCM) SOFTWARE
UPDATE
SERVICE PROCEDURE
IMPORTANT! The Service Technician Specialty Training (STST) Competency 10 certification

requirement, in the U.S. market only, will be enforced starting with repair orders
opened on or after August 31, 2024. Field Service Action (FSA) repairs will reject

and the claim will not be paid if the repairing technician is not certified in STST
Competency 10 FSA. See Electronic Field Communication (EFC) 15936 for more

details.

Module Programming
NOTE: Program appropriate vehicle modules before performing diagnostics and clear all Diagnostic
Trouble Codes (DTCs) after programming. For DTCs generated after programming, follow normal
diagnostic service procedures.
1. Connect a battery charger to the 12-volt battery.
• Use of a heavy-duty charger is recommended to maintain proper battery voltage during this
procedure.
NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not
the 12-volt battery negative terminal to prevent the battery saver mode from activating on the
vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure
there is a good internet connection and the Vehicle Communication Module (VCM) is properly
connected to the Data Link Connector (DLC).
2. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is
run. Vehicle identification data appears on the screen when this is complete.
3. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures
are listed on the right hand (RH) side of the screen. Modules that are communicating are
highlighted in green.
4. Select Toolbox tab.
5. Is a PCM software update available?

Yes - Continue to the next step.
No - Vehicle may have received an Over-The-Air software update, proceed to Step 12.

CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
03/2026

TECHNICAL INSTRUCTIONS
PAGE 2 OF 5
EMISSION RECALL 26E01

6. From the list on the LH side of the screen, select the PCM.
7. From the list on the RH side of the screen, select PCM - Powertrain Control Module (PCM) Software
Update.
8. Click RUN. Follow all on-screen instructions carefully.
NOTE: Depending on the software levels of each module on the vehicle, this PCM software update may
also require the Nitrogen Oxides (NOₓ) sensor 11, NOₓ sensor 12, and the NOₓ sensor 13 and/or
the Transmission Control Module to be updated as well. Follow all on-screen prompts to
complete these software updates.
9. From the list on the RH side of the screen, select Self-Test and click RUN.
10. Click the Run Selected Tests button in the lower right.
11. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules.
12. This FSA requires a Software Verification Approval Code after performing the software update.
Please follow the instructions below to obtain the approval code. The claim will not be paid
and the FSA will remain open if a Software Verification Approval Code is not provided. For
more information, see EFC 16335.
13. Select the SW Updates tab (1). See Figure 1.
14. Warranty Dealer Code (2) - Change the displayed PA code as necessary. See Figure 1.
15. Select the FSA (3) from the drop-down menu. See Figure 1.
16. Select Submit (4). See Figure 1.

FIGURE 1

CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
03/2026

TECHNICAL INSTRUCTIONS
PAGE 3 OF 5
EMISSION RECALL 26E01

17. Does the FDRS Field Service Action Software Verification Status display a Complete status?
See Figure 2.
Yes - The FDRS Field Service Action Software Verification will provide an on-screen Software
Verification approval code. Proceed to Step 18.
NOTE: The vehicle may be returned to the customer when the Software Verification Form provides a
Complete status for ALL modules listed.
No - Proceed to Step 20.

2435D

FIGURE 2
18. Disconnect FDRS. Software Verification and Approval process complete.
19. Disconnect the battery charger from the 12-volt battery. This FSA is complete.

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
03/2026

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TECHNICAL INSTRUCTIONS
PAGE 4 OF 5
EMISSION RECALL 26E01

20. Does the FDRS Field Service Action Software Verification Status display a Not Complete status?
See Figure 3.
Yes - Proceed to Step 21.
No - Proceed to Step 22.
21. Have the module software updates in Steps 2-12 been reattempted?
Yes - Proceed to Step 22.
No - Repeat Steps 2-12.

2435D

FIGURE 3
22. At this time, an error has occurred and the FSA information could not be retrieved. From PTS, contact
the Ford Technical Support Team by submitting a Technical Support Request (TSR) by selecting
the FSA Assistance Group.
NOTE: When submitting a Technical Support Request (TSR), select FSA Assistance Group from the
drop-down menu on the form. To expedite your Technical Service Request, please provide the
FSA Assistance Group with the following information when submitting the TSR:
•
•
•
•
•
•

What FSA is being attempted
Specific error message(s) received when programming is attempted
Battery State of Charge when programming was attempted
Scan tool software level
Any known aftermarket devices installed on the vehicle
List in detail what diagnostic steps were already preformed to try and diagnose why the
STUD FOR
module will not update to the correct level
MISSING NUT

23. Disconnect the battery charger from the 12-volt battery.

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE

CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
03/2026

PLACE COPY HERE
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TECHNICAL INSTRUCTIONS
PAGE 5 OF 5
EMISSION RECALL 26E01

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to ensure programming completes
without errors.
• Make sure the 12-volt battery is fully charged before carrying out the programming steps and connect
FDRS/scan tool to a power source.
NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.
• Inspect the Vehicle Communication Module II (VCM II)/Vehicle Communication Module 3 (VCM3) or
the Vehicle Communication and Measurement Module (VCMM) and the cables for any damage. Make
sure scan tool connections are not interrupted during programming.
• A hardwired connection is strongly recommended.
• Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC
system, etc.) and close doors.
• Turn the accessories back on after programming has completed.
• Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
• Follow all scan tool on-screen instructions carefully.
• Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
• Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause
errors within the programming inhale process.

Recovering a module when programming has resulted in a blank module
a. Disconnect the VCM II/VCM3 or the VCMM from the data link connector (DLC) and your computer.
b. After ten seconds, reconnect the VCM II/VCM3 or the VCMM to the DLC and the PC. Launch FDRS.
The VCM II/VCM3 or the VCMM icon should turn green in the bottom right corner of the screen. If it
does not, troubleshoot the FDRS to VCM connection.
c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from
the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle”
and proceed through the Network Test.
d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module
Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed,
select “No” and continue through the installation application.
e. Once programming has completed, a screen may list additional steps required to complete the
programming process. Make sure all applicable steps are followed in order.

CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
03/2026

Emissions Recall 26E01

Mobile Repair / Vehicle Pickup and Delivery Record
VIN ____________________________ received (check one):
☐ Mobile Repair

☐ Pickup and/or delivery service

As outlined below for the 26E01 Field Service Action program.
☐ Mobile Repair – Date: _______________
OR
☐ Pickup

– Date: _______________

☐ Delivery

– Date: _______________

Repair Order #

Repair Order Date

Service Manager Signature

Date

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