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V8 Badge Not Installed

UPDATE PRIOR TO SALE NOTICE

Global Service Action
Number: D093 UPS0726-2

Changes are highlighted in blue
Subject:

V8 Badge Not Installed

Publication No.: D093 UPS0726-2
Model: Range Rover Sport (L1)
Model Year: 2026
Date of Issue: 18 March 2026
Expiry Date: 30 March 2028

To:

Rest of World: Quarantine in JLR retailer / authorized repairer or applicable NSC location.

For the
Attention of:

The approved JLR retailer / authorized repairer.

Important:

Rest of World: Quarantine in JLR retailer / authorized repairer or applicable NSC location.
North American Territories: Quarantine in JLR retailer / authorized repairer or applicable NSC location.
NOTE: The information in this campaign is intended for use by professional technicians.If you are not a JLR retailer /
authorized repairer, do not assume that a condition described affects a specific vehicle. Contact an authorized JLR
retailer / authorized repairer to determine if this campaign applies to a specific vehicle.
This campaign has been issued due to a change to the parts and warranty information table. This campaign is valid for
two years only. Repairs must be completed prior to the expiry date at the top of this campaign.
This campaign does not apply to any vehicles already registered and in use, either with the JLR retailer / authorized
repairer, or customer. Any vehicle already in use may continue to be driven and any repair instructions will be
communicated through a separate campaign.

FOR THE ATTENTION OF ALL:
DESCRIPTION OF ISSUE
A potential concern has been identified on certain 2026 model year Range Rover Sport vehicles where the front door V8 badges
have not been installed.

ACTION TO BE TAKEN
This campaign directs JLR retailers / authorized repairers to quarantine any unsold vehicles in the affected vehicle range.
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Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty
Portal will be updated to reflect only those vehicles affected.
JLR retailers / authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such
time as the repair has been successfully completed.
Refer to the warranty section of this campaign for details of the Related Damage Process. At the time of confirming a booking for a
vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the
correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.

CUSTOMER COMMUNICATION
Should this campaign mean that you are unable to deliver an affected vehicle to a customer at an agreed handover date, advise the
customer of the following:
'JLR are committed to delivering vehicles to our customers of the highest quality, complete with the very latest hardware and
software. Our vehicles are continually evolving with our Engineering and Design teams constantly looking for new and innovative
ways to further enhance and develop our vehicles. JLR have advised us that there is an update to be completed on your vehicle and
have instructed us to complete this action prior to handing the vehicle over to you. JLR apologize that this update may delay the
delivery of your new vehicle but are committed to make sure customers benefit from the very latest technology to make sure your
ownership experience is the best possible.'
If necessary, you may communicate technical details of the repair or update that is required on the vehicle, this is at your discretion.

RETAILER EMPOWERMENT
We appreciate the frustration experienced by both our customers and JLR retailers / authorized repairers with regards to the launch
of any Update Prior to Sale (UPS) notice.
Following the launch of Retailer Empowerment (and where you feel it appropriate), you now have the ability to offer goodwill to
customers who have suffered delays in the delivery of their vehicle. Any goodwill offer should be specifically for a customer whose
vehicle delivery has been delayed due to UPS activity to acknowledge the poor experience.
Should you have any questions, contact the Customer Relationship Center (CRC) in the first instance for help and support.



The following applies to:
[NORTH AMERICA]

FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:



The following applies to:
[NORTH AMERICA]

Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your JLR retailer / authorized repairer. Unsold
vehicles must be repaired prior to handover of the vehicle for retail sale.
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Yours faithfully
Steve Oldham
Global Customer Care Quality Director

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SERVICE INSTRUCTION

SERVICE INSTRUCTION - D093 UPS0726-2
Changes are highlighted in blue

Parts Information
Parts for this campaign are being distributed to market(s) as required. You must only order parts when a confirmed repair date is set.
The parts below must be ordered through JLR in the normal manner.

Description

Part Number Qty

Left side and right side V8 badge *LR189129 2

NOTE:
*The part number LR189129 contains 2 x V8 badges. Only order 1 x LR189129 per vehicle.

SROs
Description

SRO

Time

Inspect the left side and right side front door - no further action 05.10.10 0.1
Install V8 badge on left side and right side front doors

99.03.73 0.1

Drive in / drive out

02.02.02 0.2

NOTE:
Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair time.

Warranty Information
Warranty claims must be submitted quoting program code D093 with the relevant option code from the table below. As option codes are used there is no requirement for you to enter SROs or parts, these
are included for information only.

Program Option

Description

SRO

Time Part Number Quantity

D093

A

Inspect the left side and right side front door - no further action 05.10.10 0.1

N/A

N/A

D093

B

Inspect the left side and right side front door - no further action 05.10.10 0.1
Drive in / drive out
02.02.02 0.2

N/A

N/A

D093

C

Install V8 badge on left side and right side front doors

LR189129

2

99.03.73 0.1

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SERVICE INSTRUCTION

Program Option
D093

D

Description
Install V8 badge on left side and right side front doors
Drive in / drive out

SRO

Time Part Number Quantity

99.03.73 0.1
02.02.02 0.2

LR189129

2

NOTE:
The option that contains the drive in / drive out allowance may only be claimed when the vehicle has been brought back into the workshop for this action alone to be undertaken.
Warranty claims must be submitted in accordance with the current JLR Global Warranty Manual, and its amendments, unless stated otherwise in this campaign.

Customer Reimbursement and Related Damage Process
NOTE:
If there is a requirement to claim for related / consequential damage or customer reimbursement, refer to the related instruction that can be found in TOPIx (in the Search box, search for 'Related
Damage Claim' and open the related bulletin link).

SERVICE INSTRUCTION
NOTES:
This procedure contains illustrations showing certain components removed to provide extra clarity.
This procedure contains some variation in the illustrations depending on the vehicle specification, but the essential information is always correct.
This procedure contains illustrations showing the left side of the vehicle, the right side is similar.

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SERVICE INSTRUCTION

1. Inspect the left side and right side front doors in the area shown in the illustration.
If the V8 badge IS installed as shown in the illustration, do not continue with the D093
campaign. Release the vehicle.
If the V8 badge IS NOT installed as shown in the illustration, continue to step 2.

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SERVICE INSTRUCTION

2. Clean the left side and right side lower front doors in the area shown in the illustration with a suitable
cleaner.

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3.
NOTES:
For successful adhesion, the temperature of the badge adhesive must be at least 20°C.
Heat the component if required.
The temperature difference between the badge adhesive and the vehicle surface must
be less than 5°C.
Install the V8 badge to the left side and right side front doors, using the dimensions shown in the
illustration.

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SERVICE INSTRUCTION

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SERVICE INSTRUCTION

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4. Release the vehicle.

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