NHTSA ID Number: 11030710
Manufacturer Communication Number: 2059612/7
TSB/Document Date: 2026-04-05
Summary
Home Charging Unit PIN code - Bentayga Hybrid and Flying Spur Hybrid
. Customer statement / workshop findings: Bentley Home Charging Unit – Unable to recollect Personal Identification Number (PIN). Unable to charge High Voltage Battery with Bentley Home Charging Unit.
Technical product information
Topic
Home Charging Unit PIN code - Bentayga Hybrid and Flying Spur Hybrid
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui)
Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02
Market area Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),United Arab Emirates E06
Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Brand
Bentley
Transaction
2059612/7
No.
Level
EH
Status
Released for publishing
Release
date
March 27 2026
New customer code
Object of complaint
Complaint type
electrical power, electric system, data transfer -> battery
management -> charging high-voltage battery
functionality -> defective
function sequence
electrical power, electric system, data transfer -> battery
management -> charging high-voltage battery
functionality -> without
function / defect
Vehicle data
Bentayga Hybrid
Sales types
Type
MY
Brand Designation Engine code Gearbox code Final drive code
4V14F9 2020 E
*
*
*
4V14F9 2021 E
*
*
*
4V14F9 2022 E
*
*
*
4V14F9 2023 E
*
*
*
4V14F9 2024 E
*
*
*
4V15F9 2024 E
*
*
*
New Flying Spur Hybrid
Sales types
Position
Type
MY
Brand Designation Engine code Gearbox code Final drive code
ZG23GB 2022 E
*
*
*
ZG23GB 2023 E
*
*
*
ZG23GB 2024 E
*
*
*
ZG25GB 2023 E
*
*
*
ZG25GB 2024 E
*
*
*
Documents
Document name
master.xml
Technical product information
Transaction No.: 2059612/7
Home Charging Unit PIN code - Bentayga Hybrid and Flying Spur Hybrid
Customer statement / workshop findings
Bentley Home Charging Unit – Unable to recollect Personal Identification Number (PIN).
Unable to charge High Voltage Battery with Bentley Home Charging Unit.
Technical background
The Bentley Home Charging Unit can be protected from unauthorised use by creating a four-digit PIN. If the
PIN authorisation function is activated it has to be entered in the Home Charging Unit before it is used to
charge the High Voltage Battery.
If a Customer forgets the assigned PIN it will not be possible to unlock the Bentley Home Charging Unit.
Follow the steps within the “Measure” section to reset the PIN.
Note: - New Home Charging Units are supplied with PIN authorisation de-activated.
Revision History
2059612/7 – Measure section updated to remove legacy PIN operation guidance.
Production change
Not applicable.
Measure
If the Bentley Home Charging Unit PIN is forgotten the user manual suggests the Customer contact an
authorised Bentley Retailer to enable PIN reset.
Should a customer request PIN reset, please advise that a Personal Unlock Key (PUK) is included within the
letter originally supplied with the Bentley Home Charging Unit. If the Customer enters the PUK into the
Bentley Home Charging Unit a new PIN may be set.
Note:- To enable the PUK input screen on the Bentley Home Charging Unit an incorrect PIN should be
entered ten times.
Where the original letter and PUK are unavailable, submit a full Technical DISS query. The submission must
include the serial number of the customer’s Bentley Home Charging Unit and a request for a PIN reset.
For Product support
Second level the DISS query to the High Voltage TM (Level 4) using Keyword 07.
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TSB/Document ID: 2059612/7
Replacement Service Bulletin Number:
MFR Communication Date: 2026-03-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL/PROPULSION SYSTEM
MFR Component System:
MFR Component Subsystem:
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