3. When prompted, sign into GRP using your credentials:

Hint: Ensure you have the correct GRP role assigned to access & use FMC

The following page should appear:

Hint: Ensure FMC settings have been set up as per the instructions outlined in “FMC Manual”, which can be
found in English or German:
•

On the Bentley Hub

•

On your mirror server mirror server/dav/FMC

4) Using two USB-C sticks (ensure they are of a sufficient storage capability), place the USB into the PC and
make sure the “Volume” matches the designator assigned through “Devices and Drives” within “This PC”.

5) Referring to Table 1: MIB Software Part number Matrix, enter the correct Software part number into the
“Part” Section.

Hint: Make sure the Part Number is Valid by getting the tick icon.

6) Press “Search”. You should receive a prompt stating “Flash files downloaded”.

7) Then press “Download”.

8) The data will begin to transfer from the mirror server to the USB stick, the progress can be monitored via
the “Total” progress bar.

Hint: The process for larger files can take a long time (2-3hrs), dependent on network and USB data transfer
speeds

9) Once the download has been completed, check that the files are the correct size and ensure the folders
are structured the same as below:

10) Repeat the process from step 4 onwards with a new USB stick, using the software part number detailed
in Table 2: Instrument Cluster Software Part Number Matrix.

11) Once the download has complete, check that the files are the correct size and ensure the folders are
structured the same as below:

Section 2a – USB Software to 0017

NOTICE
NOTE: During the updates the system may reboot several times

VERY IMPORTANT: The images within the Measure section may differ slightly as the images used are for
guidance purposes only.

12. Read the identification data from the 0017 - instrument cluster.
•

Right click 0017 - instrument cluster > Guided Functions > Read Identification Data

•

The data read is used to determine later repair procedures. Please take a note of the software version
NOTICE

VERY IMPORTANT: If the software version of the instrument cluster is 310 prior to the update - No further
action is required.
13. Insert the USB update stick with the instrument cluster software from table 2 into the USB 1 socket
(Figure 1).

VERY IMPORTANT: Do not under any circumstances remove the USB stick or turn off the ignition whilst the
update is being performed

Figure 1
•

Press the home screen button (Figure 2)

Figure 2
•

Using two fingers, press and hold the MMI screen in the area’s highlighted by the red circles (Figure 3)
until the red engineering menu appears (Figure 4). select ‘Update’.

Figure 3

Figure 4
14. Select the suggested update. (Figure 5)

Figure 5
15. A summary of the proposed changes will then appear (Figure 6), scroll down and select ‘Start update’
(Figure 7)

Figure 6

Figure 7
16. On the following screen

•

Select ‘Start update’ again. (Figure 8)

Figure 8

VERY IMPORTANT: Do not under any circumstances remove the USB stick or turn off the ignition whilst the
update is being performed

17. The software update will then begin (Figure 9)

Figure 9

18. Once the update is complete a summary screen will be displayed. (Figure 10) Scroll down and press
‘Resume’ (Figure 11)

Figure 10

Figure 11

19. On the next screen select ‘Quit’ (Figure 12), the system will then reboot. Once the home screen is
displayed, remove the USB update stick and carry out an ignition cycle.

Figure 12

Section 2b – USB Software to 005F

20. Insert the USB/C stick containing the pre-loaded MIB software as specified in Table 1. Check the
currently installed software version against the required version listed. If the software version is already
correct, no action is required. If not, proceed with the update listed in steps 14-19. Once complete, follow the
Software Version Management instructions to confirm and document the update.

NOTICE
After performing the MIB update, the procedure to access the Engineering Menu will change. A new
method is now required to enter this menu. For detailed instructions or in cases where access to the
Engineering Menu is necessary, please refer to the relevant Technical Product Information (TPI)
document 2079390.

Section 3 - Software Version Management (SVM)

21. Select and run Guided fault finding
•

Referring to Figure 13 - Within the Special functions tab select SVM – Code Input (A) then select
Perform test (B)

Figure 13
22. Navigate to ‘SVM – Code Input’ and enter the SVM Code and select adopt (Figure 14)
a. If the vehicle is any variant of a Bentayga SWB, enter the SVM Code: 4V0CLUST37S2
b. If the vehicle is any variant of a Bentayga EWB, enter the SVM Code: 4V1CLUST37S2

Figure 14
23. On the following screen, confirm the code - Then select Yes
•

All control modules will be interrogated

•

The SVM action will then take place (Figure 15)

Figure 15

NOTICE
If the software update programming fails, perform an ignition cycle as prompted by ODIS, then retry the
update. It may be required to retry the programming up to three times before it is successful.

24. Once complete a summary screen will appear (Figure 16), this confirms successful completion - Follow
any on screen prompts until program end

Figure 16

25. Switch off the ignition
•

Remove the diagnostic interface from the OBD port

•

Switch off and remove the battery charger from the vehicle

•

Close the bonnet, boot and all doors

•

Lock the vehicle

•

Wait 5 minutes to allow the vehicle to go into bus silence

•

When 5 minutes has elapsed, unlock the vehicle and open the driver’s door

•

Switch on the ignition

VERY IMPORTANT:
In the event that any Errors are visible during the SVM Code input. Repeat the process of entering in the
SVM code again.
If the error still persist after two attempts, the operative MUST inform Product Support via DISS ensuring a
screenshot of the Error is attached to the query.

Warranty accounting instructions
Warranty Type – 110 or 910
Damage Service Number – 91 32
Damage Code – 02 02
Labour Codes
Time to conduct the USB update
Labour operation code 91 32 25 21

Time 70 TU
Time to conduct the Software Version Management (SVM) update
Labour operation code 01 51 00 00
Time As per ODIS log Must not exceed 60 TU
Additional Time Allowance
A 100TU allowance may be claimed only if a SVM update fails to complete successfully. This is intended to
cover additional diagnostic or recovery work directly resulting from the failed update. It must not be used for
unrelated delays or issues.
ODIS logs must be attached to a DISS ticket for evidence of failure. Claims without valid documentation will
be rejected. Warranty Adjudicators will review associated ODIS logs and DISS queries to determine actual
software update time.

Parts information
USB stick x2 for the Infotainment software update – MINIMUM 16GB (Source locally)

IMPORTANT:
The USB/USB-C drive MUST be a minimum capacity of 16GB!
USB-C format
Or
USB format
If a USB format is used, a suitable USB to USB-C adapter must be used (Source locally), the connection
between USB adapter and the vehicle must be secure before starting the update

IMPORTANT
Before performing the software update, please review this document. This

document

explains the new conditions of the Multi Media Interface (MMI) after performing the
update, which may be perceived as a

downgrade . Th e customer must accept these

conditions of the MM I before you proceed with the update. If the customer does not
accept the conditions do not procee d with the update.
EU/UK/MEAI/NAR:
Feature
Human Machine Interface
(HMI) Background

Hybrid – menu entry to
toggle ‘’Soft pedal stops
before combustion engine
activation ’’

Infotainment rotary
control function

Pre -Update Condition
Coloured according to
mood lighting colour (for
applicable models with
mood lighting)
Available and switchable

Post -Update Condition
No lon ger coloured

Most syste ms lists & grid
menus can be ope rated
via the rotary control.

Not available.
The s elected setting prior
to update will remain
selected post update.
Theref ore, select the
desired option before the
update.
Rotary control only zooms
map & functions within
CarPlay / Android Auto.

C HINA:
Traditional Chinese language removed.

Only Simplified Chinese is available .

Following the update, customers will be presented with a new Cyberspace
Administration of China (CAC) notice, which must be accepted before continuing. This
notice provides detailed terms and conditions relating to data use and cross

‑border

data transfer.
The CAC notice appears on first use or after a factory reset and requires the
customer’s positive confirmation, in line with CAC regulatory requirements (GB/T
40856 OIIS CS and GB/T 44464

‑2024).

Customers must explicitly consent to cross

‑border data transfer, in line with CAC

requirements (GB/T 40856 OIIS CS and GB/T 44464

INTERNAL

‑2024).

MAC AU & HONK KON

G

Traditional Chinese remains available.
In these regions, no CAC disclaimer or legal text is displayed.

INTERNAL