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65 06 26_SERVICE ACTION: REPLACE PSPI-X PASSENGER’S AIR BAG MODULE

SIB 65 06 26
SERVICE ACTION: REPLACE PSPI-X PASSENGER’S AIR BAG MODULE
2026-03-25
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
☒
☐

THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY

MODEL
E-Series
F25

Model Description
X3 Sports Activity Vehicle

Production Date
Vehicles Produced from 5/14/2010 - 12/22/2013

AFFECTED VEHICLES
This Service Action involves Model Year 2010-2013 X3 Sport Activity Vehicles (SAV).
Vehicles which require this Service Action to be completed will show it as “Open” when checked either in
AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.

SITUATION
BMW AG is conducting a Voluntary Service Action involving certain Model Year 2010 – 2013 vehicles.
This Service Action involves the replacement of the passenger’s air bag module.

CORRECTION
Replace the passenger’s air bag module (generation 10, PSPI-X).
Other SRS/Air Bag-Related Faults and Repairs
A vehicle listed may arrive at your center with SRS-related issues that are beyond the scope of this
campaign repair.
It is important to notify the customer of additional diagnosis for other air bag system-related (SRS) issues
may also be required. This additional diagnosis, and the corresponding repair work, when needed, is not
covered by this campaign repair.

PROCEDURE
Please record exterior cosmetic condition of air bag cover and steering wheel on the Repair Order prior to
any repair.
Follow ISTA Repair Instructions for removal/installation of air bag assembly:
REP 72 12 000 – Removing and installing/replacing the air bag module on the passenger’s side.

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65 06 26_SERVICE ACTION: REPLACE PSPI-X PASSENGER’S AIR BAG MODULE

Before installing the replacement part, the new air bag module’s serial number (circled above) must be
documented by the technician on the repair order so it can also be entered into the warranty claim’s
comment section.

PARTS INFORMATION
Use and invoice the parts numbers below.
Only order 1 air bag module and cable per vehicle:
Part Number
72 12 9 461 841
72 12 9 872 291

Description
Front passenger air bag
Adapter cable

Quantity
1
1 (only if
damaged)

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants (in
sublet), one-time use screws, nuts, and seals, which must be replaced or installed (according to the ISTA
repair instructions/ETK/AIR), are to be selected from the Electronic Parts Catalog, and/or other approved
BMW Group’s resources according to the respective vehicle type. Invoiced these items separately under the
Repair Code listed in this bulletin.
Important Part Retention Information
The parts replaced to perform and submit for this repair procedure are the property of BMW NA.
Your center is responsible for the proper identification, storage, and documentation of these parts. They
must be held in a secure retention area until notification of claim payment is made by BMW NA.
When the replaced part is requested to be returned, a corresponding DCSnet Part Return tag will be
generated in S-Gate.

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65 06 26_SERVICE ACTION: REPLACE PSPI-X PASSENGER’S AIR BAG MODULE

Inflatable air bags are classified as dangerous goods (DG) by the Department of Transportation
(DOT) and require special preparation, packing and labeling for transport.
Any requested parts that are not received by the WPRC in accordance with Section 6 of the Warranty Policy
and Procedure Manual may be subject to debit.
For other questions or inquiries concerning this issue, please contact the WPRC via IDS or LiveChat.

CLAIM INFORMATION
Reimbursement for this Action will be via normal claim entry utilizing the applicable work package
information below.
Repair
Code:

0072940200

Fx Replacing front passenger airbag (PSPI-X collection
campaign)

Below are the special flat rate labor operation code choices for this action.
The vehicle is also in the workshop for B65 05 26, another repair and/or reason
Work Package

Labor
Operation

Description (Plusposition)

Labor Allowance

#1

00 79 571

Replace the passenger’s air bag

9 FRU

Or:
The vehicle arrives at your center, and this Action shows open (No other Main work will be
performed or claimed during this workshop visit, see note above).
Work Package

Labor
Operation

Description (Main work)

Labor
Allowance

#2

00 79 055

Replace the passenger’s air bag

11 FRU

Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only
one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments
Reference the SIB number, the issue (briefly), and the work package (WP) number performed in the technician’s RO notes,
and in the claim comments (For example: B65 06 26 Replace the passenger’s air bag WP 1), unless otherwise required by
State law.

Mobile Service - Off Site Repair (OSR)
For centers that qualify, this repair is eligible to be performed and submitted as a Mobile Service “Off-Site”
Repair which includes an additional labor allowance.
Qualifying BMW centers are those that currently own and operate a Mobile Assistance Program vehicle.
Other centers that may qualify are those who have officially registered their interest in conducting mobile
service work for the BMW Roadside Assistance Program.
If you have not already registered, please send an email with contact information
to [email protected].
Additional information can be found in the Mobile Service program guide in CenterNet which is located
under the Customer Relations menu.

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65 06 26_SERVICE ACTION: REPLACE PSPI-X PASSENGER’S AIR BAG MODULE

Claim - Labor Reimbursement (Special 200 Percent Rate Applies)
When a vehicle is eligible for this repair and it is performed under this program, qualifying centers will be
reimbursed for the labor operation’s published flat rate unit (FRU) allowance at a rate of 200 percent.
This mobile Service repair work is subject to the same policy and procedures that apply to the warranty
repair work being performed in your workshop.
Time Control and Documentation
While repair-specific punch times are not necessary for this repair work being performed on a vehicle off-site
(outside your center), the on-call technician must still punch on the corresponding repair order (electronic or
manual) prior to leaving your BMW center when he or she is dispatched. The technician must punch off the
repair order upon their return to your center.
In cases where the technician is out on the road for an extended period (for example, on multiple calls), only
one on/off punch time is required.
RO Invoicing Main Work Examples for Claim Submission (Example: F25 MC WX03)
Repair
Code:

0072940200

RO Campaign Line Item for the work package performed (This is the first 100 percent)
Work Pkg
#1
Or:
#2

Labor
Operation

Description

Labor Allowance

00 79 571

Replace the passenger’s air bag (Plusposition)

9 FRU

00 79 055

Replace the passenger’s air bag (Main work)

11 FRU

Then:
Repair
Code:

85820269TK (Claim One Time per Claim Submission)

Open an additional RO Line Item in conjunction with the campaign WP line item performed (This is for an
additional 100 percent, or 200 percent in total)
Work Pkg

Labor
Operation

Description

Labor Allowance

# 5 OSR

72 99 000

Additional labor allowance to perform an “offsite” repair through Mobile Assistance (Only
with WP # 1 Plusposition)

9 FRU

72 99 000

Additional labor allowance to perform an “offsite” repair through Mobile Assistance (Only
with WP # 2 Main work)

11 FRU

Or:
# 6 OSR

Labor operation code 72 99 000 above is not considered a Main labor operation.
OSR Claim Comments

Identify that this line item’s time is for the additional labor that applies to a Mobile Service off-site
repair.
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65 06 26_SERVICE ACTION: REPLACE PSPI-X PASSENGER’S AIR BAG MODULE

Itemize the additional labor claimed and explain the repair performed on the repair order and in
claim comment section.
SI B65 05 26 and SI B65 06 26 both Show Open
If both campaigns above show open on the vehicle, and both are performed, claim OSR-related Repair
Code 85 82 02 69 TK one time.
Then claim the following corresponding labor operation codes for the FRU allowances that apply
32 99 000
72 99 000

Main FRU
And
Pluspostion FRU

Or

Pluspostion FRU
And
Main FRU

Or

Pluspostion FRU
And
Pluspostion FRU

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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