Dealer Notification
TXXM/T6G – Engine Warranty Extension and Engine Inspect/Replace
March 26, 2026
Document Topic
• Technical Service Bulletin 26-01-033H published on HMA Tech Info; supersedes 22-01-024H-2
• Add corresponding Op codes for 2019-2021MY Tucson (TL) vehicles pertaining to Reman
engine 21101-2EG18FFHRM on pages 11-12
• Revise ‘Information’ box on page 1 to refer to the latest Hyundai Policy & Procedures
when ordering an engine

Date
03/26/2026

Campaign Description
This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results
from TSB 22-01-023H (DTC P1326 – Engine Bearing Inspection/Engine Replacement) or the latest version.

Affected Vehicles
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Certain 2010 - 2012MY Santa Fe (CM) vehicles with Theta II 2.4L MPI
Certain 2010 - 2013MY Tucson (LM) vehicles with Theta II 2.4L MPI
Certain 2011 - 2015MY Sonata Hybrid vehicles with (YF HEV) Theta II 2.4L MPI Atkinson
Certain 2014 - 2015MY Tucson (LM) vehicles with Nu 2.0L GDI
Certain 2014MY Elantra Coupe (JK) vehicles with Nu 2.0L GDI
Certain 2014 - 2016MY Elantra (MD) vehicles with Nu 2.0L GDI
Certain 2014 - 2017MY Elantra GT (GD) vehicles with Nu 2.0L GDI
Certain 2018 - 2020MY Elantra GT (PD) vehicles with Nu 2.0L GDI
Certain 2016 - 2021MY Tucson (TL) vehicles with Nu 2.0L GDI
Certain 2016 - 2019MY Sonata Hybrid Plug-in (LF HEV/PHEV) vehicles with Nu 2.0L GDI
Certain 2012 - 2017MY Veloster (FS) vehicles with Gamma 1.6L GDI

The warranty coverage for engine repair or replacement regarding engine damage or malfunction from
connecting rod bearing wear has been extended to 15 years or 150,000 miles from the date of original retail
delivery or date of first use, whichever occurs first, and is valid for original and subsequent owners (TXXM).
Commercial entities and individuals engaged in the buying, selling, leasing, or renting of motor vehicles, as well
as salvaged vehicles, are ineligible for the extended warranty.

Customers are strongly encouraged to complete the Knock Sensor Detection System (KSDS) software (Service
Campaign 966 or 982), which has been communicated to owners as a requirement for coverage under the
extended warranty. Previously recalled vehicles under Recall 198 and Recall 209 are exempt from the KSDS
requirement. Regardless of KSDS completion, dealers should always submit a Warranty Prior Approval request
on all applicable vehicles within the extended warranty period.
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Repair Information
Refer to TSB 22-01-023H-2 (or latest version) to check Engine warning lamp illuminated with DTC P1326 and/or engine may
exhibit abnormal noise, or no crank/no start condition related to connecting rod bearing wear or damage.
• Recommended Service Technician Training Level: Hyundai Expert (or higher) is required.

Recommended Alternative Transportation
A Service Rental Car (SRC) is recommended for customers when their vehicle is required to remain at the dealership
overnight. An SRC may also be necessary when the duration of the repair procedure, or any additional work identified during
a service visit, extends the customer’s visit. In the event an SRC is unavailable, alternative transportation options—such as a
third‑party rental or rideshare—may be offered.

Parts Information
Refer to TSB 26-01-033H for parts ordering information based on the information collected on the Service Process Results
Worksheet during the inspection performed by the Technician.

Warranty Information
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Warranty Labor Op Codes: Refer to TSB 26-01-033H
Labor Op Training Video Link: https://vimeo.com/678326494/1851c34869
Labor Op Training Video QR Code (see right)

Sample Customer Talk Tracks
1. For Customers at a dealership already:
“The Technician will check your vehicle for any Diagnostic Trouble Codes and inspect your vehicle’s engine during the
visit to determine if any repairs will be needed. Subject to KSDS completion, your vehicle’s engine warranty has been
extended to 15 years or 150,000 miles, whichever comes first, for engine concerns related to connecting rod bearing
wear. If your vehicle has not received KSDS, Hyundai will still consider eligibility for the warranty extension for the time
being. First, we will need to diagnose your vehicle and then we can submit the information to determine if the repairs
are covered under the warranty extension. I will follow up with you and provide a status update along with any
information about your vehicle I have from the technician as soon it becomes available. If it is determined that the
repairs are not covered by the Warranty Extension, I will call you with a detailed report of the findings and provide you
with an estimate for the repairs before continuing any further.”
2. For Customers over the phone:
“While I have you on the line and verifying your current appointment, I ran your VIN and see that your vehicle has an open
campaign. This service campaign requires replacement of the exhaust manifold (catalytic converter) to address this
condition. If time permits, we can address this campaign during your current appointment, and it will be at no cost to you.
Should you need, we can arrange for alternate transportation since this may prolong the stay of your vehicle at service. We
apologize for the inconvenience.”

Before Proceeding with T6G or TXXM:
Make sure to confirm diagnosis meets warranty eligibility requirements relating to the conditions outlined within this
document. If a vehicle is brought in for an engine condition unrelated to T6G (e.g. oil consumption), please follow the proper
engine diagnosis procedures, and refer to standard warranty policies and procedures.
Additional Key Notes:
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Knock Sensor Detection System (KSDS) software has been communicated to customers as a requirement for
coverage under the extended warranty
Previous Recalled vehicles under Recalls 198 & 209 are exempt from the KSDS requirement
Commercial entities and individuals engaged in the buying, selling, leasing, or renting of motor vehicles, as well as
salvaged vehicles, are ineligible for the extended warranty.

If there is evidence of a fire or other components needing replacement due to fire, please disclose all affected parts to PA as
part of the engine PA review process and do not perform any diagnosis or repairs until further directed.

Best Practice Checklist
Reservation: Has WebDCS been referenced for additional open campaigns or recalls?
 Yes
 No – Please ensure all open campaign(s)/recall(s) are identified and addressed.
Readiness: Are parts in stock to complete this campaign?
 Yes
 No – Please order the part(s) from your corresponding PDC if necessary based on the inspection result(s). Also,
ensure a functioning GDS is on-hand to complete the software update.
 Technicians completing these campaigns should be minimum Certified level and completed Engine Technology
– Classroom (#SVCET28_208) or the Engine Tech vILT Final Exam – Web (#SVCDENGVILTEXITW20_865)
 Your dealership has all necessary Special Service Tools to perform campaign. See TSB # 22-01-023H-2 or latest
version.
 Your dealership has properly configured the SST bearing clearance tester and knows how to calibrate the BCT.
See TSB # 21-GI-009H or latest version.
Reception: Has the customer been informed of the expected repair duration and a timeframe for status updates?
 Yes
 No – Customer should be given an estimated time of when his/her vehicle is completed so the customer can
plan the rest of their day away from the dealership.
 Check WebDCS for applicable open and completed recalls and service campaigns, e.g., KSDS on Campaign 966
or 982.
 If the MIL is illuminated and has triggered DTC P1326 and/or the engine is exhibiting abnormal noise or no
crank/no start condition related to connecting rod bearing wear or damage, then follow the procedures
outlined in T6G TSB 22-01-023H-2.
 Print a copy of the Service Process Results Worksheet for the technician to complete and attach to the RO. This
will help determine the appropriate parts and labor op codes to use.
Reception: Did the customer provide authorization to perform repairs?
 Yes
 No – Customer must be consulted and provide approval before proceeding with any repairs on their
vehicle.
Reception: Has the customer been offered alternative transportation?
 Yes
 No – Customer should be offered alternative transportation if they feel uncomfortable in the operation of their
vehicle prior to the repair being completed on his/her vehicle. In addition, a SRC may be required based on the
repair procedure duration and any other additional work on the vehicle that may need to be addressed during
customer’s visit.
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Repair: Does the Technician meet the recommended training requirements to complete this repair?
 Yes
 No – Please ensure a technician with an Expert level (or higher) completes this repair.

Return: Ensure the customer’s contact information is up-to-date for follow-up conversations regarding their vehicle’s
status.
 Yes
 No – Please ensure the customer’s latest information is accurately recorded in order to provide future
updates customer.
 Get the customer’s signature on all warranty lines in addition to the final RO.
 Remind the customer to get their engine oil changed on a regular basis.

Contact Reference
Please see the list below for commonly referred to contacts. Thank you for your prompt attention to this important matter and
continued commitment to Hyundai customers.

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Key Contact Information
Dealer Support

Contact Information

Description

Parts

[email protected]
1-800-545-4515

Parts ordering hotline

Special Service Tools

[email protected]
1-855-763-9199

For ordering SST parts

Techline

1‑800‑325‑6604

Warranty HELP Line
Warranty Prior Approval (PA)
Center

1‑877‑446‑2922
[email protected]

Xtime Technical Support

[email protected]
1-866-984-6355

AutoLoop Technical Support

[email protected]
1-877-850-2010

CDK Technical Support

https://serviceconnect.support.cdk.com/

Customer Support
Hyundai Customer Care Center
(Recall / Campaign Questions)
Hyundai Recall / Campaign
Website

Contact Information
1‑855‑671‑3059
www.hyundaiusa.com/recall

Hyundai Customer Care Center

1‑800‑633‑5151

Hyundai Roadside Assistance

1-800-243-7766

Vehicle Technical Support for Hyundai Dealer
Technicians
Warranty Claim questions for Hyundai Dealers
Warranty Prior Approval (PA) Center for Hyundai
Dealers
Assistance with Car Care Scheduling:
Appointment / Shop Capacity Management /
Campaign Integration / Operation Codes
Assistance with Car Care Scheduling:
Appointment / Shop Capacity Management /
Campaign Integration / Operation Codes
Assistance with Car Care Scheduling:
Appointment / Shop Capacity Management /
Campaign Integration / Operation Codes
Description
Customer questions or concerns related to
recall or service campaigns
Updated information related to the specific
recall or service campaign
Customers general questions, non‑campaign
related
Hyundai Roadside Assistance

Key Reference Information
Name
Campaign Central
Car Care Scheduling (Xtime) Tutorials
Car Care Scheduling (Xtime) Recall Appointment Notification
Parts – Campaign Parts
Management (CPM) Procedure
Service Rental Car (SRC) Program
Technical Service Bulletin (TSB)
Uncompleted Campaign VIN
Listing
Recall Campaign Website
NHTSA Website

Source
Consolidated repository of recall and service campaign dealer best practices. Located on the
service tab homepage in www.HyundaiDealer.com
www.HyundaiDealer.com > Service > Dealer Resources > DocumentsLibrary > Car Care
Scheduling
1. Log into Xtime
2. Under the menu at the top left, select "Configure"
3. Under the dealership tab, select "Email Communication"
4. Slide the toggle to "Advanced"
5. Populate as many emails as desired in the "Parts Desk Email Field"
As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts
Management
SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service
Rental Car
TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software
Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance
www.HyundaiDealer.com > Service tab > Hyundai Tech Info
A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN
VIN LISTING
– Dealer Stock (New, SRC, CPO, etc.) and Retailed.
www.hyundaiusa.com/recall
www.safercar.gov

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Appendix
Document Topic
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Date

Technical Service Bulletin (TSB) 22-01-024H-2 (T6G Op Code/Part Number TSB) – Published on
HMA Tech Info
Technical Service Bulletin (TSB) 22-01-023H-2 (T6G Repair TSB) – Published on HMA Tech Info
Technical Service Bulletin (TSB) 22-EM-006H-2 (Warranty Extension TXXM) – Published on HMA
Tech Info

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11/03/2022