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NHTSA ID Number: 11030054

Manufacturer Communication Number: B610326

TSB/Document Date: 2026-03-13


Summary

Several complaints are possible: Vehicle does not start Gear cannot be engaged Various Check Control Messages Malfunction indicator lamp (MIL) on Several Check Control messages are possible: “It is possible to continue driving. High-voltage system.” “You can continue driving. Drivetrain.” “Restart not possible. Drivetrain fault.” “Call Roadside Assistance. Drivetrain failure.” “Information: Total error of vehicle.” The following fault memory entries are stored in the CCU: D796D9 - Message (- 0x91) not up-to-date, receiver CCU, transmitter EME D796DC - No message (- 0x91), receiver CCU, transmitter EME D796D8 - No message (- 0x91), receiver CCU, transmitter EME Other fault codes below may be stored in the EGS BA09B8 – Inverter, Voltage Sensor, 5V HV AUX: Out of range or open connection detected BA0A45 – ECU internal: Internal error of the synchronous serial data bus. Additional fault memory entries are possible. Similar fault memory entries indicating a missing EMEmessage (Traction E-Machine Electronic) can also be stored in other control units.


3/9/26, 9:21 AM

61 03 26_PHEV DOES NOT START OR GEAR CAN’T BE ENGAGED; CCM DISPLAYS - POSSIBLE MIL

SIB 61 03 26
PHEV DOES NOT START OR GEAR CAN’T BE ENGAGED; CCM DISPLAYS - POSSIBLE MIL
2026-03-05

THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY

MODEL
E-Series
G05 LCI
G09
G60
G70
G90
G99

Model Description
X5 Sports Activity Vehicle (PHEV plug-in hybrideBay logo electric vehicle, model year 2024 and
newer)
BMW XM and BMWeBay logo XM Label (PHEV)
550e xDrive Sedan (PHEV)
750e xDrive Sedan (PHEV)
M5 Sedan
M5 Touring

SITUATION
Several complaints are possible:
Vehicle does not start
Gear cannot be engaged
Various Check Control Messages
Malfunction indicator lamp (MIL) on
Several Check Control messages are possible:
“It is possible to continue driving. High-voltage system.”
“You can continue driving. Drivetrain.”
“Restart not possible. Drivetrain fault.”
“Call Roadside Assistance. Drivetrain failure.”
“Information: Total error of vehicle.”
The following fault memory entries are stored in the CCU:
D796D9 - Message (- 0x91) not up-to-date, receiver CCU, transmitter EME
D796DC - No message (- 0x91), receiver CCU, transmitter EME
D796D8 - No message (- 0x91), receiver CCU, transmitter EME
Other fault codes below may be stored in the EGS
BA09B8 – Inverter, Voltage Sensor, 5V HV AUX: Out of range or open connection detected
BA0A45 – ECU internal: Internal error of the synchronous serial data bus.
Additional fault memory entries are possible. Similar fault memory entries indicating a missing EME
message (Traction E-Machine Electronic) can also be stored in other control units.
Affected PHEV vehicles (generation 5):
G05 PHEV LCI, G60 PHEV, G70 PHEV, G09, G90, G99

CAUSE
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61 03 26_PHEV DOES NOT START OR GEAR CAN’T BE ENGAGED; CCM DISPLAYS - POSSIBLE MIL

Unfavorable software; the power electronics may be reset sporadically (mainly when the vehicle is started).
This will lead to the erroneous faults stored which can trigger the malfunction indicator lamp (MIL) and/or
several CCMs may be displayed.

CORRECTION

In the event an affected vehicle arrives with the issue stated above, proceed as follows:
Read out I-level of the vehicle.

If the I-level is lower than 26-03-532,
Program and encode the vehicle with ISTA 4.58.2x to I-level 26-03-532 or higher.
The ISTA version is expected to be available as of early March 2026
Reassess the vehicle

Note: Parts replacement does not provide a remedy and is therefore not permitted.
Or:
If the I-level is already 26-03-532 or more recent.

Do not program the vehicle
Carry out/continue diagnosis with ISTA
Reassess the vehicle

Note:
Until ISTA I-level 26-03-532 (version 4.58.2x) is available, this issue (malfunction indicator lamp (MIL)
and fault memory entries can occur multiple times.
If AC charging is working as designed and there is not a charging complaint, exchanging the CCU
will not eliminate the problem and is therefore not permitted.
Please inform the customer that there is no operational problem with the vehicle, and that a software
update is expected in March 2026.
The vehicle should be released back to the customer, and it should be documented in the repair
order so that the customer was informed of the situation. If a customer refuses to pick up their
vehicle, the area team should be contacted immediately. Vehicles should not sit at the dealership
awaiting the software update.
Note for BMW Roadside Assistance:
The fault may occur at home or at public charging stations. In this case: Disconnect the charging
cable. Secure the vehicle and allow it to go to sleep, then start it again.
The customer may drive to the workshop without assistance to receive the new I-level.

PARTS INFORMATION
Note: Do not replace any parts as it does not provide a remedy and is therefore not permitted.

CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks, concurrently by the State-specific Emissions Warranty (dependent on the vehicle’s model year, state
of registration and its inclusion on the model-specific list of covered components).
Repair Code:

1236000200

EME electrical machine electronics / power electronic box
/ (hybrideBay logo / e-vehicle) Software error / internal device fault

Obtain the flat rate unit (FRU) allowances for the following that applies.

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3/9/26, 9:21 AM

Labor
Operation
00 00 006
Or:
00 00 556
And:
61 21 528
And, as needed:
61 00 006*
Or:
00 58 500*

61 03 26_PHEV DOES NOT START OR GEAR CAN’T BE ENGAGED; CCM DISPLAYS - POSSIBLE MIL

Description

Labor Allowance

Carrying out vehicle test (Main work)

As applicable

Carrying out vehicle test (Plusposition)

As applicable

Supporting voltage of the vehicle electrical system /
recharging vehicle battery

As applicable

Carrying out vehicle diagnosis, ABL (Work time)

WT FRU

Diagnosis Worktime Flat Rate

2 FRU

And when the:
Vehicle’s I-level is below ISTA I-level 26-03-532 (version 4.58.2x) and this Updated Software or Higher
is Available to Install.
Labor
Operation

Description

Labor Allowance

61 00 730

Program/encode control unit(s), includes deleting the fault
memory

As applicable

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.

Claim Repair Comments
Reference the SIB number, and the issue and the repair performed (briefly) in the technician’s RO notes, and in the claim
comments (For example: B61 03 26 Power electronics software update), unless otherwise required by State law.
Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.

If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.

For covered repairs that address control module failures that occurred prior to performing this
reprogramming procedure, claim this work with the appliable Repair Code listed in AIR together with the
corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that
applies.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

Other Repairs
If other eligible and covered work is performed because of performing the ISTA diagnostics, related test
2026 BMW
OF NORTH
AMERICA,
LLC.
ALLwith
RIGHTS
RESERVED
plans, and/or other©approved
diagnosis
procedures,
claim this
work
the applicable
Repair Code listed in
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61 03 26_PHEV DOES NOT START OR GEAR CAN’T BE ENGAGED; CCM DISPLAYS - POSSIBLE MIL

AIR together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s),
including the diagnosis* that applies.
BMWeBay logo Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMWeBay logo Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

© 2026 BMWeBay logo OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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61 03 26_PHEV DOES NOT START OR GEAR CAN’T BE ENGAGED; CCM DISPLAYS - POSSIBLE MIL

© 2026 BMWeBay logo OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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TSB/Document ID: B610326

Replacement Service Bulletin Number:

MFR Communication Date: 2026-03-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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