Customer Notification
Corporate Compliance

Po Box 30
MIDDLEBURY, INDIANA 46540-9218

FOREST RIVER ID: 51-2033
FORD RECALL: 26C07/26V090
SERVICE CAMPAIGN: B000094

<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>

O

Integrity

O

Safety

O

Quality

O

Customer Service
February 2026

This Notice applies to your vehicle VIN listed above.

Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle
equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is
remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-

Dear Forest River Customer:
Forest River is alerting you to a Ford Recall 26C07 involving certain 2025 Forest River Vans, Glaval Commute & Mobility
Trans SafetBus Buses, 2025, 2025-2026 Candidate II & Starcraft Starlite Buses & 2026 Eldorado & LA West Buses, 2026
Collins MFSAB & MVP School Buses. Please see the information below which describes the issue and provides you with
details on the steps you should take to have your vehicle repaired.
WHAT IS THE ISSUE?
Certain vehicles may have been built without the cotter pin that secures the brake booster pushrod to the brake pedal,
which can cause the brake booster pushrod to separate from the brake pedal.
The brake booster pushrod may disconnect from the brake pedal. This can result in a loss of braking function while
driving, increasing the risk of a crash. Ford has issued a “do not drive vehicle” order. The vehicles in this program are not
to be driven until the vehicle passes the inspection or the repair has been performed.
DEALERS: WHAT SHOULD YOU DO?
Please review and follow the notice that accompanies this letter.

Sincerely,
Forest River
Office of Corporate Compliance

Page 1 of 1

Service Engineering Operations
Customer Service Division

Ford Motor Company
PO Box 1904
Dearborn, Michigan 48121

February 18, 2026
TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
*DO NOT DRIVE VEHICLES*
Compliance Recall 26C07
Certain 2025 Model Year Transit Vehicles
Brake Booster Pushrod Cotter Pin Inspection

AFFECTED VEHICLES (U.S. Population Of Affected Vehicles 15892):
Vehicle

Model Year

Assembly Plant

Build Date Range

Transit

2025

Kansas City

January 21, 2025 through April 25, 2025

Affected vehicles are identified in OASIS and FSA VIN Lists.
THE VEHICLES IN THIS PROGRAM ARE NOT TO BE DRIVEN UNTIL THE VEHICLE PASSES
THE INSPECTION OR THE REPAIR HAS BEEN PERFORMED.
REASON FOR THIS COMPLIANCE RECALL
The affected vehicles may have been built without the cotter pin that secures the brake booster
pushrod to the brake pedal, which can cause the brake booster pushrod to separate from the brake
pedal. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety
Standard (FMVSS) No. 105 Hydraulic and Electric Brake Systems, section S5.6 Brake System
Integrity. This can result in a loss of braking function, increasing the risk of a crash.
SERVICE ACTION
DO NOT DRIVE, DEMONSTRATE, OR DELIVER any new in-stock vehicles involved in this recall.
Dealers are to inspect the brake booster pushrod attachment at the brake pedal assembly. Ensure the
cotter pin and redundant clip are present and replace any missing component(s) as needed.
Owners are advised not to drive the affected vehicles (see FSA VIN lists) until an inspection is
completed or a remedy repair is performed, if needed. To assist vehicle owners to have this repair
completed, dealers are to:
• Proactively contact owners to instruct them to stop driving their vehicle.
• Arrange to perform a mobile repair for inspection at the owner’s location or tow the owner’s
vehicle to the dealership for repair (rentals are authorized – see Rental Vehicles).

 Copyright 2026 Ford Motor Company

FSA PROGRAM OPTIONS
Program Option

Eligibility

Comments

Mobile Repair

Yes

See Mobile Service Repair Assessment
Level section below, if applicable.

Over-the-Air (OTA)
Update

No

See Over-The-Air (OTA) Updates section
of the FSA Policy Document, if applicable.

Rentals

Yes

See the Rental Vehicles section below, if
applicable.

Alternative
Transportation Available

Yes

See Alternate Transportation section in
the FSA Policy Document.

Pickup & Delivery (PDL)

No

See Pickup & Delivery section in the FSA
Policy document.

Towing

Yes

See Towing section below, if applicable.

Essential Special Service
Tools (ESST)

No

See Technical Instructions and/or
Workshop Manual (WSM) as needed.

Administrative Allowance

No

See Administrative Allowance section in
FSA Policy Document, and if applicable,
Labor Allowances table below.

Owner Refunds

Yes

See Owner Refunds section below, if
applicable.

See Repair Photo Submission section
below, if applicable.
Note: For further information on certain Program Options above, see the corresponding section within
the FSA Policy Document.
Photo Submission

Yes

OWNER NOTIFICATION MAILING SCHEDULE
Dealers are to proactively contact owners to instruct them to stop driving their vehicle.
Owner letters are expected to be mailed the week of February 23, 2026. Dealers should inspect and
repair any affected vehicles that arrive at their dealerships, whether or not the customer has received
a letter.
PLEASE NOTE
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
• Technical Instructions
• Owner Notification Letter
• Mobile Repair Record
• Recall Reimbursement Plan

 Copyright 2026 Ford Motor Company

REFERENCE MATERIAL
• Warranty & Policy Manual (located on FMCDealer Warranty Portal Page):
www.fmcdealer.dealerconnection.com/content/fmcdealer/us/en/parts_service/wty.html
• FSA Policy Document (located on FMCDealer FSA Resources Page for Ford and Lincoln
dealerships):
www.fmcdealer.dealerconnection.com/content/fmcdealer/us/en/parts_service/fsa/rsc.html
•

FSA Policy Document (located on the Fleet SharePoint site for Fleets with in-house warranty):
https://azureford.sharepoint.com/sites/OneWarrantySolution/usfleet/SitePages/Home.aspx

QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Customer Service Division

 Copyright 2026 Ford Motor Company

Compliance Recall 26C07

Administrative Information
Page 1 of 3

MOBILE SERVICE REPAIR ASSESSMENT LEVEL
• Arrange for a mobile repair at the owner’s location.
• Confirm that you have the required parts to complete the repair.
- Light Mobile Service (MRA2)
MOBILE REPAIR RECOMMENDATIONS
• Do not attempt to drive or move the vehicle before inspecting for the presence of the
cotter pin and redundant clip (see Technical Instructions).
• Confirm with the customer a mobile repair is feasible, if not arrange for towing to the dealer.
OASIS ACTIVATION
OASIS will be activated on February 18, 2026.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on February 18,
2026. Owner names and addresses will be available by March 13, 2026.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of law in several states, provinces, and countries. Accordingly,
you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
• Ford has issued instructions to stop selling/delivering or driving used vehicles under this
compliance recall. Owners should contact their dealers for an appointment to have their
vehicles remedied as soon as practicable.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
•
•

Correct all affected units in your new vehicle inventory before delivery.
Use OASIS to identify any affected vehicles in your used vehicle inventory.

DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental
company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please
consult your legal counsel for legal advice.
BRANDED / SALVAGED TITLE VEHICLES
Affected branded / salvaged title vehicles are eligible for this recall.

 Copyright 2026 Ford Motor Company

Compliance Recall 26C07

Administrative Information
Page 2 of 3

OWNER REFUNDS
• This Compliance Recall must still be performed, even if the owner has paid for a
previous repair. Claiming a refund will not close the recall on the vehicle.
• Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the
repair was performed before the date indicated in the reimbursement plan, which is posted
with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at
their option, directly through Ford Motor Company at PO Box 6251, Dearborn, MI 48121-6251.
• Dealers are also pre-approved to refund owner-paid emergency repairs that were performed
away from an authorized servicing dealer after the end date specified in the reimbursement
plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
• Refunds will only be provided for the cost associated with inspecting or replacing the brake
booster pushrod and pedal assembly attachment hardware.
RENTAL VEHICLES
Rentals are available for this recall program when the repair and/or parts are delayed; prior approval
is required from the Centralized Loaner Support Team via the CRC Dealer Portal.
• If the vehicle is off road, then refer to EFC14236. VOR escalation is required in DOW.
The CRC Dealer Portal Job Aid can be referenced at:
fmcdealer.dealerconnection.com/content/dam/fmcdealer/documents/parts_service/cust_sat/GCCT/Pa
ges/FSALoanerProgram.pdf
TOWING
Dealers are authorized to claim up to a maximum value of $250 to provide towing services for this
program.
REPAIR PHOTO SUBMISSION
Ford has requested photo evidence to order the restricted part(s) if the vehicle does not pass the
inspection for this recall.
• Contact the SSSC and upload the necessary photo or copy of documentation as an
attachment for review. Attach a photo of the open Repair Order, the door tag showing the
vehicle’s VIN, the vehicle’s mileage, and a clear photo showing the missing cotter pin and/or
redundant clip. This can be done in two ways:
o Directly in the SSSC contact request form while submitting your contact on your
desktop.
o Via PTS Mobile under the Images / Files Upload menu selection.
 You should select SSSC in the sub-menu and ensure your P&A code is correct.
Upload the photo(s) by selecting the appropriate FSA with the option to use a
prior contact ID. These photos will be associated with your SSSC contact
during submission.
 If you have not submitted a SSSC contact yet, then you can still upload the
photo(s) via PTS Mobile, and the photo(s) will be available when opening your
SSSC contact for this VIN and recall.

 Copyright 2026 Ford Motor Company

Compliance Recall 26C07

Administrative Information
Page 3 of 3

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the recall should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSAs / Related Damage.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC
approval is required, although related damage must be on a separate repair line with the
“Related Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage:
o Submit an Approval Request to the SSSC Web Contact Site before completing the
repair.
• See “Additional Repair Info” in the FSA Policy Document for further Terms and Conditions.
CLAIMS PREPARATION AND SUBMISSION
• Technician Competency Requirement: The STST Competency 10 certification requirement
in the U.S. market only will be enforced starting with repair orders opened on or after August
31, 2024. FSA repairs will be rejected, and the claim will not be paid if the repairing technician
is not certified in STST Competency 10 FSA. See EFC15936 for more details.
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims, select claim type 31: Field Service Action. The FSA number
26C07 is the subcode.
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with the same claim type and subcode as described in Claim