WARRANTY BULLETIN
TO: Dealer Principal, Service Manager,
Service Advisor and Warranty Claims
Administrator
SUBJECT: Aluminum Filiform Corrosion
Warranty Policy and Vehicle Digital
Imaging (VDI) Pre-Approval Process - ALL
Vehicles (Rev. B)

NO:
D-25-15
DATE: February 19, 2026

FOR: All U.S. Dealers
All U.S. Business Centers

*************************************Revisions are noted in Red*************************************

PURPOSE:
This revision updates a new process to repair the inner door shell (B side lower) instead of replacement of JL/ JT door
shells. This revision also provides the 2 new LOPs for repairing the Front and Rear Lower Inner Door Hem Flange on the
JL/JT vehicles listed in Collision TSB 31-001-26.
This bulletin includes the Multi-panel Corrosion Repair and Replace LOPs. This bulletin updated and clarified the process
for Aluminum Filiform corrosion for paint repairs and panel replacement on all FCA US LLC vehicles that are currently
covered by an active corrosion warranty.
Vehicle Digital Imaging (VDI) pre-approval IS NOT required for outer surface corrosion, nor for JL/ JT door repairs
per TSB 31-001-26 if there is flaking for vehicles still under active corrosion warranty.
Vehicle Digital Imaging (VDI) pre-approval IS required for any potential non-cosmetic repairs on the inside panels,
other than JL/ JT doors, non-visible from the exterior with the door/hood/tailgate closed, for vehicles still under
active corrosion warranty. Cost estimates are not required.

Reference Decision Tree

TIMING:
Effective with repairs opened on or after February 23, 2026.
However, the prior decision tree (which permitted JL/JT door replacement instead of repair) remains valid for any repairs
already in process and opened on or after August 18, 2025.

ACTION:
This Warranty Bulletin replaces Corrosion Warranty Bulletins (D-22-17/ D-23-04/ D-23-22), which should be
removed from your files.
This is a process change communication, not a coverage change. Always verify coverage using DealerCONNECT or
wiADVISOR VIP.
A list of LOPs for repairs that require Vehicle Digital Imaging pre-approval can be found in:
✓ DealerCONNECT>Service>Warranty Administration>Pre-Approval Programs> Vehicle Digital Imaging PreApproval Matrix
NOTE: Any future Labor time change or Material Allowance change, use the time or allowance that is listed in Labor
Operations using the path: DealerCONNECT> Service> Claim Administration> Labor Operations.
Labor Operations are available that include labor and material allowance for all needed painting, de-trimming, repair
and blending for individual panel repairs/replacements to simplify the claim and estimating process, and removal and
installation of the Seam Sealer.

Collision Service Bulletin 31-001-25 REV. B includes the repair procedure for panels eligible for repair and related
materials to be used.
Examples of items not reimbursable are listed below but not limited to:
• Hazardous material disposal fee

• De-nib and polish

• Shop supplies

• Disconnecting and reconnecting the battery

• Pre and post scans

• Upgraded anti-corrosion/ paint protection

• Cleaning, waxing & sanitizing supplies

• Body shop administrative fees

• Protective covers or storage bags

• Towing and storage fees

• Fitting/ aligning panels

• Additional labor, parts or services not
supported by the Collision Service Bulletin

• Resetting electronics functions

Examples of when Vehicle Digital Imaging (VDI) pre-approval is required:
1.

Flaking found on the seam of the panel (Fig. 1)

Seam Panel Area - 2 Flaking Examples (Fig. 1):
Left: Flaking inside of Blemish, Right: Flaking not in Blemish
If flaking as illustrated in Fig. 1 is identified on inside panels of hood/tailgate of the vehicle, non-visible from the exterior
with the hood/tailgate closed, pre-approval is required. Prior to the repair being performed, the dealership must
submit a pre-approval request via the Vehicle Digital Imaging (VDI) process to verify the images being provided of the
panels are in fact the Filiform corrosion and to document the customer’s concern. If flaking is on JL/ JT doors, VDI IS
NOT required.
2. Blemish found on the seam of the panel (Fig. 2)

Seam Panel Area Examples (Fig. 2)
If blemish as illustrated in Fig. 2 is found on inside panels of hood/doors/liftgate of the vehicle and is non-visible from
the exterior with the door/hood/tailgate, pre-approval is required, except for JL/ JT doors. Prior to the repair being
performed, the dealership must submit a pre-approval request via the Vehicle Digital Imaging (VDI) process to verify
the images being provided of the panels are in fact the Filiform corrosion and to document the customer’s concern.
Note: Along with panel images, a photo of VIN placard must be included with Vehicle Digital Imaging (VDI) preapproval process (refer to Fig. 5 below for example).

Instructions when Vehicle Digital Imaging (VDI) pre-approval IS NOT required:
For all claims not requiring pre-approval, dealers will need to take photo(s) of the affected area(s) identified during the
inspection and submit with the Repair Order to support the repair. In all cases, clear photos of the corrosion is needed
and MUST include identification of the affected body panel (see Fig. 3). Pictures are required showing surface
corrosion and pitting to validate replacement (see Fig. 4). For corrosion on the edge of the outer surface that wraps to
the hem, photos of both the outer surface and hem are required for repair. The panel should no longer be replaced.

Corrosion Example (Fig. 3)

Corrosion Example (Fig. 4)

A photo of the placard needs to be taken and submitted showing the VIN, Paint Code, and Paint color around the
placard. The placard is located on the driver’s door. Example: Paint Code is PX8 (see Fig. 5 below)

Placard Example (Fig. 5)
When submitting for pre-approval, select Sheet Metal as the Category (see Fig. 6).

Placard Example (Fig. 6)

If all attachments do not fit within the Digital Imaging portal, then email everything to [email protected] while
making the email Subject: “VIN and Dealer Code”.

Warranty Goodwill Grid Instructions:
This addresses Aluminum Filiform corrosion concerns for vehicles after the corrosion warranty expires but within the
6th year. For reference, the term “valid documentation” refers to any type of Repair Order (including internal),
Customer Care Case #, or an email to the Business Center.
If the customer has valid documentation describing the corrosion concern from when the corrosion warranty was
valid, then the repair is likely to be completed without a copay from the customer by following the steps outlined
below.
If the customer is beginning the process of raising their concern of the Aluminum Filiform corrosion after the
expiration of their corrosion warranty and they do not have valid documentation of the corrosion concern prior to the
expiration of the corrosion warranty, then the dealership can follow the process outlined below. In this case, the
customer will be responsible for their portion of the repair cost outlined by the Warranty Goodwill Grid.
Customer has valid documentation of corrosion concern:
• Attain copy of valid documentation that is dated prior to the expiration of the corrosion warranty which
describes the corrosion concern.
• Prior to the repair being performed, the dealership must submit a pre-approval request via the Vehicle Digital
Imaging (VDI) process to verify the images being provided of the panels are in fact the Filiform corrosion.
• Customers who have valid documentation of their corrosion concern prior to the expiration of the corrosion
warranty will be allowed to not pay the customer participation amount as generated by the Warranty
Goodwill Grid, at this time. Dealerships may Evaluate and “Accept” the outcome of the Grid result without
charging the customer for the goodwill corrosion repair for this specific scenario ($0 must be in the Dealer
Adjustment field in the Total tab and submit the Warranty claim with “RA” in the authorization field).
Customer does not have valid documentation of corrosion concern:
• If Digital Imaging approves the information provided, then the dealership must submit a Warranty Goodwill
Grid.
• Customers who DO NOT have valid documentation of their corrosion concern prior to the expiration of the
corrosion warranty will need to participate with the repair costs as outlined by the Warranty Goodwill
Grid. Submit the Warranty claim for the repair with “PA” in the authorization field.
• Once the VDI has been authorized and Goodwill Grid has been “Accepted,” proceed with ordering the parts
for completing the repair.
• When submitting the warranty claim for payment, follow the Goodwill Grid bulletin instructions. Also, attach
the same information to the warranty claim as you would normally if the vehicle were still covered by the
corrosion warranty.
• If the warranty claim is submitted after 90 days from the pre-authorization approval date, then you will need
to add into the claim Narrative that this repair was previously approved by VDI.
Please ensure all affected dealership personnel are aware of this bulletin.
WARRANTY OPERATIONS

©2025 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US
LLC. ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.
FCA US LLC reserves the right to change any or all of the rules set forth in the Dealer Policy Manual and the Warranty Administration Manul
by means of Warranty Bulletins and also by making the amended manual available to you on DealerCONNECT.

LABOR OPERATION GUIDE FOR FILIFORM CORROSION CONCERNS
JL/JT Specific Instructions:
A redesigned hinge has been created for the Jeep Wrangler (JL) and Jeep Gladiator (JT) vehicles. The hinge
includes a new shim to address the corrosion issues. Due to the new design, hinges MUST be replaced as a set
(upper and lower per component), to make sure there won’t be a visual mismatch between hinges of the same
component. Do not replace the hinges on the other doors if no signs of corrosion is found. For hinge corrosion,
pictures are required both with the hinge on for repair and showing pitting once the hinge has been removed for
replacement (see Fig. 3 & 4 above). See Technical Service Bulletin 23-020-23 Rev. A for further information.
JL/ JT Door Hem Repair LOPs:
Labor
Hours

Matl.
All.

JL/ JT Front Lower Inner Door Hem Flange
Repair

3.9

46.46

JL/ JT Rear Lower Inner Door Hem Flange
Repair

3.9

46.46

Repair

LOP

Description

Single Front Door

23-75-53-07

Single Rear Door

23-75-54-07

Single-panel Repair LOPs:
Repair

LOP

Single Front Door

23755302

Single Rear Door

23755402

Hood

23752111

Tailgate

23753702

Windshield Frame

23751002

Labor
Hours

Matl.
All.

6.3

171.17

Panel, Rear Door; JL/JT Single Rear Door Repair

5.8

146.69

Panel, Hood Aluminum; JL/JT Hood Repair

6.6

271.04

6.1

228.86

7

189

Labor
Hours

Matl.
All.

6.3

283.36

Description
Panel, Front Door; JL/JT Single Front Door Repair

Panel, Tailgate; JL/JT Complete Tailgate Repair
Frame, Windshield; JL/JT Windshield Frame Repair

Single-panel Replace LOPs:
Repair

LOP

Description

Single Front Door

23855311

Single Rear Door

23855411

Panel, Rear Door; JL/JT Single Rear Door Replace

5.5

233.24

Hood

23852112

Panel, Hood Aluminum; JL/JT Hood Replace

6.7

389.43

Tailgate

23853711

5.7

378.21

Windshield Frame

23851011

5

89.24

Panel, Front Door; JL/JT Single Front Door Replace

Panel, Tailgate; JL/JT Complete Tailgate Replace
Frame, Windshield; JL/JT Windshield Frame Replace

Multi-panel Repair LOPs:

Labor
Hours

Matl. All.

Single Panel Bundle LOPs included

Multi-Panel Corrosion Repair

Hood and Front Doors 2 Door and 4 Door Models

18.3

1008.1

23755302 Single Front Door Repair
23755302 Single Front Door Repair
23752111 Hood Repair

2375MP02

Multi-Panel Corrosion Repair

All Doors - 2 Door Model Only

14.2

538.02

23755302 Single Front Door Repair
23755302 Single Front Door Repair

2375MP03

Multi-Panel Corrosion Repair

All Doors - 4 Door Model Only

24.2

980.44

23755302 Single Front Door Repair
23755302 Single Front Door Repair
23755402 Single Rear Door Repair
23755402 Single Rear Door Repair