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NHTSA ID Number: 11029629

Manufacturer Communication Number: 2080872/1

TSB/Document Date: 2026-03-05


Summary

HVAC Auto Fan - Auto Function Not Operating Correctly. Customer Statement: Customers may report that the HVAC Auto function does not operate as expected, specifically that the auto fan operation appears incorrect, inconsistent, or not adjusting based on cabin conditions


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TSB/Document ID: 2080872/1

Replacement Service Bulletin Number:

MFR Communication Date: 2026-02-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Technical Service Bulletin
Topic

HVAC Auto Fan - Auto Function Not Operating Correctly

Market area

BentleyeBay logo: worldwide (2WBE),China 796 VWeBay logo Import Comp. Ltd (Vico), Beijing (6796)

Brand

BentleyeBay logo

Transaction No. 2080872/1
Level

EH

Status

Released for publishing

Release date

Feb 11, 2026

New customer code

Object of complaint

Complaint type Position

climate control -> heating, cooling

functionality

climate control -> ventilation, air distribution

functionality

climate control -> parking heating, parking cooling functionality

Vehicle data
ContinentaleBay logo GT/GTC
Sales types

Type MY

Brand Designation Engine code Gearbox code Final drive code

Z23* 2025 E

*

*

*

Z24* 2025 E

*

*

*

Flying Spur
Sales types

Type MY

Brand Designation Engine code Gearbox code Final drive code

Z32* 2025 E

Documents
Document name
master.xml

*

*

*

Technical Service Bulletin
HVAC Auto Fan - Auto Function Not Operating Correctly

Transaction No.: 2080872/1
Release date: Feb 11, 2026

Condition
Customer Statement
Customers may report that the HVAC Auto function does not operate as expected, specifically that the auto
fan operation appears incorrect, inconsistent, or not adjusting based on cabin conditions.
Workshop Findings

Customer complaint regarding HVAC Auto Fan function not working correctly can be reproduced or
confirmed during vehicle inspection.

No DTCs are stored in the HVAC or related ECUs.

Manual fan and HVAC operation functions normally; only the Auto Fan behaviour is affected.

Technical Background
A software update package has been released to address this customer concern. Performing this vehicles
software update will allow the vehicle to return to full operation as intended and restores full system integrity.
If the customer statement and workshop findings are verified. Refer to the measure section and complete all
applicable steps to completion.

Production Solution
Software enhancement applied in series production.

Service
Resolve by performing software updates to the following control units:

CAUTION
If the following campaigns are marked as an outstanding campaign in ElsaPro, they must be completed
before starting this update: ED37, ED39, ED40, ED42, ED54, ED55, ED56.

Previous Software

New Software

DA [008C] HV BatteryeBay logo Management Control Module
– 0204

DA [008C] – 0207

DA [06D0] Battery Junction Box - 0207

DA [06D0] – No Change

DA [8104] High Voltage DC/DC Converter – 0002/
0005

DA [8104] - 0010

DA [0008] HVAC Control module – 0670

DA [0008] - 850

SVM Applicability Table
SVM Codes
SVM Code Input 1
372BIL10572HV01 (ContinentaleBay logo GT/GTC)
373BIL10572HV01 (Flying Spur)
SVM Code Input 2
372BIL1057201 (ContinentaleBay logo GT/GTC)
373BIL1057201 (Flying Spur)

Software Update Instructions
CAUTION
The BentleyeBay logo ODIS-S Brand Version MUST be at least 2.35.9 (or higher)

CAUTION
Before conducting the onward instructions, the operative MUST recheck the communication method in
ODIS and ensure that DoIP is selected before proceeding. Within ODIS-S, perform the following:
– On the right hand side, select the “Admin” tile (Within ‘Operating modes’)
– Select “GFF sequence” (Within ‘General information’ section)
– Under the “Selection of Communication path” drop-down menu, select “Only permit DoIP
communication”.

CAUTION
DO NOT, UNDER ANY CIRCUMSTANCES, ATTEMPT TO CONDUCT THE SOFTWARE UPDATE VIA
THE CAN NETWORK. ONLY DoIP SHOULD BE USED WHEN PERFORMING THE SVM UPDATE.

CAUTION
You MUST ONLY use the Diagnosis Interface VAS 6154 (WiFi Diagnostic Tool) in USB OPERATION or
the CABLE-CONNECTED VAS 5055 for the reprogramming (updating) of the control units.
– If neither of these units are available, the VAS 5054 (A) may be used in USB MODE.
– DO NOT under any circumstances use a Bluetooth connection to conduct the reprogramming
(updating) of any control units.

Battery Charger
CAUTION
ONLY Chargers that meet the approved specification on the Mandatory Equipment List (available on the
BentleyeBay logo Hub) MUST be used.
– The charger must be set to a mode where a MINIMUM of 90a is supplied to the battery during the
process. Typically, this is known as ‘Power Supply Mode’ or ‘DIAG+ Mode’.
– A voltage of exactly 14.8v must be set and maintained throughout the process.
– Please refer to the manual to ensure that these requirements are met before beginning any SVM
update

Preparation before update
WARNING
Vehicles using a High voltage system MUST only be worked on by suitably qualified personnel

CAUTION
During the update, switch off all unnecessary consumers. For example, ventilation, seat heaters, interior
illumination, exterior lights ect.

Conduct a full guided fault find of the vehicle.
Address any unknown faults BEFORE conducting any of the below updates, referencing the applicable TPI.
Ensure that the correct battery charger is connected to the vehicle. – Refer to the ‘’Battery Charger’’ Section
above.

High Voltage Shutdown
WARNING
De-energise the high-voltage system via ODIS-S. Refer to ElsaPro, Repair Group 93 – “De-energising
high-voltage system” to do so.

SVM Code Input 1
CAUTION
At this point, a suitable battery charger must be connected to the vehicle.

1. After a suitable battery charger is connected, select the Special Functions tab.

2. Navigate to ‘SVM – Code Input’ and enter the applicable SVM Input 1 code if required from the SVM
applicability table.

NOTICE
Ensure that the Mirror server is connected when running the SVM code.

3. On the next screen, ensure that the SVM code is correct.

4. You will be shown the communication type. This MUST be set to “DoIP”.
a. If “DoIP” is not selected, select option 3 until the communication type is set to “DoIP”.

5. Ensure that the diagnostic device remains connected for the duration of the update.

6. Follow all on-screen prompts until the program ends.
a. You may be required to perform various ignition cycles during the test so ensure that you are situated
around the vehicle/ODIS-S device for the full update.

7. If you encounter any errors during the update, please refer to TPI 2078962 - ‘ODIS Error Message – Best
Practice When Performing Baseline (BiL) Updates’.
a. Please raise a FULL TECHNICAL DISS query.
b. Customer Statement: “2080872 Support”
c. Workshop Findings: Give a summary of the error encountered and ensure that the latest Guided FaultFinding log is submitted online.

8. Read the identification data from each ECU in the table below and verify that software versions match the
target.
Right click relevant control unit > Guided Functions > Read Identification Data

Diagnostic Address

ECU name

Target Software version

008C

BMC

207

06D0

BJB

207

8104

DC/DC Converter

0010

0008

HVAC

850

If the software does not match the target software. Rerun SVM code input, If the software version cannot be
corrected.
a. Please raise a FULL TECHNICAL DISS query.
b. Customer Statement: “2080872 Support”
c. Workshop Findings: Give a summary of the error encountered and ensure that the latest Guided FaultFinding log is submitted online.

SVM Code Input 2
9. Navigate to ‘SVM – Code Input’ and enter the applicable SVM Input 2 code if required from the SVM
applicability table.

10. Follow the steps 2-6.

11. If you encounter any errors during the update, please refer to TPI 2078962 - ‘ODIS Error Message – Best
Practice When Performing Baseline (BiL) Updates’.
a. Please raise a FULL TECHNICAL DISS query.
b. Customer Statement: “2080872 Support”
c. Workshop Findings: Give a summary of the error encountered and ensure that the latest Guided Fault
Finding log is submitted online.

12. After successful completion of the update, perform the following.
a. Turn off the ignition
b. Remove all equipment from the car (Diagnostic tester/dongle, battery charger, keys)
c. Close all doors, windows, bonnet and boot lid
d. Lock the vehicle to perform a CAN-BUS sleep (wait 15 minutes).

WARNING
Re-energise the high-voltage system via ODIS-S. Refer to ElsaPro, Repair Group 93 – “Re-energising
high-voltage system” to do so.

13. After 15 minutes, unlock and open the driver’s door. Turn on the ignition, re-connect the battery charger
and diagnostic dongle.

14. Re-run guided fault finding and clear DTCs. If any faults are present, refer to TPI 2075920. If any other
faults are present, please raise a full DISS query with a full GFF log uploaded online stating the error
encountered.

15. If in the event the issue is not resolved the operative must respond via an existing DISS query or raise a
new technical DISS query and await a response before conducting any further work.

Warranty
Warranty Type – 110 or 910
Damage Service Number – 87 11
Damage Code – 00 40
Time to perform SVM Update
Labour Operation Code: 01 51 00 00
Time: As per ODIS log (Must not exceed 100 TU)
Additional Time Allowance
A 100TU allowance may be claimed only if a SVM update fails to complete successfully. This is intended to
cover additional diagnostic or recovery work directly resulting from the failed update. It must not be used for
unrelated delays or issues.
ODIS logs must be attached to a DISS ticket for evidence of failure. Claims without valid documentation will
be rejected. Warranty Adjudicators will review associated ODIS logs and DISS queries to determine actual
software update time.

1


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