GROUP

NUMBER

CAMPAIGN

Technical Service Bulletin
SUBJECT:

DATE

26-01-020H
MODEL(S)

FEBRUARY 2026

IONIQ 9 (ME1A EV)

RATCHETING NOISE - SLIDING CENTER CONSOLE
(LIMITED COVERAGE CAMPAIGN LA4)

 IMPORTANT
Dealers must perform this field action on all affected vehicles within 5 / 60,000 New Vehicle Limited
Warranty (NVLW) prior to customer retail delivery and whenever an affected vehicle is in the shop
for any maintenance or repair. See Warranty Information section for more details.
Access the “Vehicle Information” screen via WebDCS to verify “Warranty Start Date” and ensure the
vehicle is within NVLW, observing mileage prior to any repair work.
Description: Certain IONIQ 9 (ME1A EV) vehicles may have a sliding center console (rear floor
console) that makes a ratcheting noise while being moved forward or backward. This bulletin provides
instructions to remove and replace the affected sliding center console.

Applicable Vehicles (Certain):
Model Year
Model
2026
IONIQ 9 (ME1A EV)

Production dates
04/04/2025 – 09/12/2025

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

SUBJECT: RATCHETING NOISE - SLIDING CENTER CONSOLE (LIMITED COVERAGE CAMPAIGN LA4)

NOTICE
To avoid any potential damage to IONIQ vehicles, this campaign can only be performed at IONIQ
certified dealers.

Parts Information:
Model

Part Name

Part Number

Figure

Remarks

84620-TD000NNB
Qty: 1
IONIQ 9
(ME1A EV)

Console
Assy-RR

84620-TD200NNB

Verify the correct part
number in the parts
catalog using the VIN

84620-TD200YGU
NOTE: The sliding center console is also known as the rear floor console.

Warranty Information:
Model

Op. Code

Operation

Op.
Time

Causal Part

Nature
Code

Cause
Code

IONIQ 9
(ME1A EV)

50DV37R0

Center Console
Assembly Replacement

0.8
M/H

84620-TD000NNB

A31

ZZ3

NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: 5 / 60,000 New Vehicle Limited Warranty (NVLW) applies to the part(s) and repair
procedure(s) outlined in this TSB. Prior to beginning any repair work, ensure the part(s) associated
with the repair procedure are within NVLW, observing mileage and Warranty Start Date or date of first
use. If the subject part(s) are out of warranty coverage, the dealer has the option to submit a PA
Request for goodwill consideration on a case-by-case basis.
NOTE 3: If any part(s) not subject to this TSB are found in need of replacement while performing the
repair procedure, and the affected part(s) are still under warranty, the dealer may submit a separate
claim using the same repair order. If the part(s) not subject to this TSB are out of warranty coverage,
the dealer has the option to submit a PA Request for goodwill consideration on a case-by-case basis.
NOTE 4: This TSB includes repair validation photos. Op times include VIN, mileage, and repair
validation photo(s) as outlined in the Digital Documentation Policy.
NOTE 5: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.

TSB #: 26-01-020H

Page 2 of 4

SUBJECT: RATCHETING NOISE - SLIDING CENTER CONSOLE (LIMITED COVERAGE CAMPAIGN LA4)

Service Procedure:

DIGITAL DOCUMENTATION
This TSB includes repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.

NOTICE
Applying the recommended torque to all fasteners is essential to reduce potential issues from
occurring after the service procedure.
1.

Refer to the video link or QR code below for
an example of the ratcheting noise:

2.

Remove the center console assembly (A) by
referring to the shop manual:
•

A

Body (Interior / Exterior / Electrical) >
Floor Console > Floor Console
Assembly > Removal and Installation
> Rear Console Assembly

NOTICE
•
•

Use a plastic trim tool to prevent
damage to interior parts.
Take care NOT to bend or scratch
trim and panels.

TSB #: 26-01-020H

Page 3 of 4

SUBJECT: RATCHETING NOISE - SLIDING CENTER CONSOLE (LIMITED COVERAGE CAMPAIGN LA4)

3.

Install the new center console assembly.
Tightening Torque:

4.

lb-ft

6.2

lb-in

74

N.m

8.4

DIGITAL
DOCUMENTATION

Using the STUI camera function, take a
photo of the original and new center
consoles side by side.
Upload the photo to STUI.
NOTE: If the STUI camera function is
NOT used, write the last 6 digits of the
VIN and date of repair on a piece of
paper to include in the photo.

5.

Reinstall all parts in the reverse order of the
removal process.

6.

Verify there is NO noise when sliding the
center console forward or backward.

7.

The service procedure is now complete.

TSB #: 26-01-020H

Page 4 of 4