ZN Connection offline

Technical Service Bulletin Transaction No.: 2077962/5
93 A6/Q6 e-tron: charging cable is shown as being connected; U01E400 Release date: Feb 12, 2026
Condition

Model(s) Year(s) VIN Range Vehicle Specific Equipment

A6 Sportback e-tron, S6
Sportback e-tron, Q6 e-
tron, Q6 Sportback e- 2025 All Not applicable
tron, SQ6 e-tron, and
SQ6 Sportback e-tron

REVISION HISTORY

Revision |Date Purpose
5 - Revised Warranty (Added claiming instructions)
4 01/22/2026 | Revised Service (Updated instructions)

Revised Warranty (Added claiming instructions)

3 09/23/2025 | Revised header (Added Model)
Revised title (Added Model)

Customer states:

Message in instrument cluster: “Charging connector still attached. Vehicle cannot be driven’ although connector is
not plugged in.

Workshop findings:
The following DTC is logged in Data Bus On Board Diagnostic Interface -J533-, (address word 0019):

* U01E400: “Control unit for charging communication, no communication" is stored as active/static

Please observe whether one or two charging sockets are installed in the vehicle.
PR number: JS1

One of the two following diagnostic addresses cannot be accessed:

* 813C (control unit for charging communication 1) or

OR

* 813D (control unit 2 for charging communication 1), i.e. they are not in the diagnostic log.

PR number: JSO

813C (control unit for charging communication 1) is not accessible, i.e. not in the log.
Technical Background

Hardware issue in control unit for activation of charging flap and charging socket.

Production Solution
Not applicable.

Service

Try to reproduce the customer complaint (based on the description/cause of the issue), so that it can be
clearly assigned to this TSB. The following repair must only be carried out if all the criteria (model/type,
chassis number, engine/motor and gearbox code, PR number(s), part number, software version, code etc.)
apply exactly. Otherwise, this solution will not eliminate the problem and repeat repairs may be necessary.
In such a case, we may reject the warranty claim and charge back the cost of the parts.

Proceed as follows to restore the drive system of the vehicle:

Switch off the ignition

Remove fuse F39 (activation of charging flap and charging socket no.1) or F43 (activation of charging flap and
charging socket no.2) for at least 10 seconds. The fuse is located in the luggage compartment (see following
images).

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Figure 2: Fuse carrier.

Reinsert the fuse in its position.

Please proceed as follows to resolve the complaint:

Check the DTC memory again after removing and re-installing the fuse:
If the control unit 813C or 813D can now be accessed check whether TSB 2079690, 00 Combined software update
03.10.00/C (28.13.01) KD2 is visible for this vehicle. If this TSB is visible, you must perform it before ordering the

replacement part.

Continue as follows only after performing the update:

Replace the control unit with which there was an issue at the start (i.e. could not be accessed).

If control unit 813C or 813D still cannot be accessed, replace it directly.

Warranty

Claim Type:

* — If the vehicle is outside of any warranty, this Technical Service Bulletin is

informational only.

Service Number:

9353

Damage Code:

0040

Labor Operations:

If necessary, restore the vehicle's drive system (remove fuse):

Remove and install luggage compartment side | 7003 1910 See SRT with
trim (rear) associated operations
Repair HV charge manager (remove fuse) 9351 4199 5 TU

Replace control unit for activation of charging flap and charging socket:

Replace high-voltage charge manager 9351 5599 40 TU

GFF 0150 0060 Labor according to the
diagnostic log

Charge battery 2706 8950 See SRT with
associated operations

If the combined update is performed

Software update, including connecting battery | 0151 0010 See SRT with

charger associated operations

Fixed rate for software update, including all 0151 0040 130 TU

required preliminary and follow-up working

(including bus sleep cycle, calibration drive,

additional work and restarting software update

if flashing is aborted)

In the case of additional attempts after flash 0150 9999 50 TU

abort occurred, an additional lump sum of 50
time units can be claimed per flash
cancellation

Per each documented
attempt

Claim Comment:

As per TSB 2077962/5

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

When performing the combined software update, time stamps are not required for billing under warranty. You are
therefore permitted to work on other vehicles at the same time. The combined software update can also be
performed by non-productive personnel.

Required Parts and Tools

Control unit for activation of charging flap and charging socket: Part number 95C907594*, depending on PR
number.

Additional Information

All part and service references provided in this TSB (2077962) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

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