NHTSA ID Number: 11029075
Manufacturer Communication Number: 512009
TSB/Document Date: 2026-02-27
Summary
According to Ford
Recall 25V726: "On your vehicle, it may be possible to experience a noisy, partially inoperable, or completely inoperable Heating Ventilating and Air Conditioning (HVAC) blower motor. An inoperable or partially inoperable HVAC blower motor may affect windshield defrost and defogging capability, which can decrease visibility under certain driving conditions, increasing the risk of a crash."
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TSB/Document ID: 512009
Replacement Service Bulletin Number:
MFR Communication Date: 2026-02-26
MFR Internal Campaign ID/Software Version: 512009
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Customer Notification
Corporate Compliance
Po Box 30
MIDDLEBURY, INDIANA 46540-9218
FOREST RIVER ID: 51-2009
FORD RECALL 25V726 / 25SB4
SERVICE CAMPAIGN: 001261
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O
Integrity
O
Safety
O
Quality
O
Customer Service
February 2026
This Notice applies to your vehicle VIN listed above.
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle
equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is
remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial
penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor
Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Dear Forest River Customer:
Forest River is alerting you to a Ford Recall 25V726 / 25SB4 involving certain 2025-2026 Rockport Work Trucks, 2026
Entrada, Forester, Freelander, Leprechaun, Solera, and Sunseeker Class C Motorhome Vehicles. Please see the
information below which describes the issue and provides you with details on the steps you should take to have your
vehicle repaired.
WHAT IS THE ISSUE?
On your vehicle, it may be possible to experience a noisy, partially inoperable, or completely inoperable Heating
Ventilating and Air Conditioning (HVAC) blower motor. An inoperable or partially inoperable HVAC blower motor may
affect windshield defrost and defogging capability, which can decrease visibility under certain driving conditions,
increasing the risk of a crash.
OWNERS AND DEALERS: WHAT SHOULD YOU DO?
Please review and follow the notice that accompanies this letter.
Sincerely,
Forest River
Office of Corporate Compliance
Page 1 of 1
Ford Motor Company
Customer Service Division
PO Box 1904
Dearborn, Michigan 48121
,,
771505201331
A/1/000001/1
0..--/00/./-.-0/0-/..--.-0//.0/./.././.0.-.-/.0-0/0/./--0..00-.//
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
January 2026
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 25SB4 / NHTSA Recall 25V726
2026 Ford Econoline 350
This Notice Applies to Your Vehicle, Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain
2026 Econoline vehicles, including the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue?
On your vehicle, it may be possible to experience a noisy, partially inoperable,
or completely inoperable Heating Ventilating and Air Conditioning (HVAC)
blower motor.
What is the risk?
An inoperable or partially inoperable HVAC blower motor may affect
windshield defrost and defogging capability, which can decrease visibility
under certain driving conditions, increasing the risk of a crash.
What will Ford and
your dealer do?
Ford Motor Company has authorized your dealer to inspect the blower motor
assembly. If your vehicle passes the inspection, the Field Service Action will
be closed. If your vehicle fails the inspection, and damage is found on the
blower motor assembly, a rental vehicle will be provided until parts to repair
the blower motor assembly are available.
How long will it take? The time needed for this inspection is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall
25SB4. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety
recall. You should contact your dealer for an appointment to have your vehicle
remedied as soon as practicable.
If you do not already have a servicing dealer, you can access
ford.com/support for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this safety recall completed on your
vehicle. The vehicle owner is responsible for making arrangements to have
the work completed. Ford Motor Company can deny coverage for any vehicle
damage that may result from the failure to have this recall performed on a
timely basis. Therefore, please have this recall performed as soon as possible.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
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A/1/000001/1
© Copyright 2026 Ford Motor Company
02854
25SB4_NPINSPECT/DTB125SB41
What should you do? NOTE: You can receive information about Recalls and Customer Satisfaction
(continued)
Programs through our FordPass App. The app can be downloaded through
the App Store or Google Play. In addition, there are other features such as
reserving parking in certain locations and controlling certain functions on your
vehicle (lock or unlock doors, remote start) if it is equipped to allow control.
Pick-Up and Delivery
Complimentary vehicle Pick-Up & Delivery service may also be available upon
request through participating dealers. Your dealer will pick up your vehicle and
return it when the inspection is completed.
Have you previously
paid for this
inspection?
If you have previously paid for an inspection that addresses the issue
described in this letter, you still need to have this recall performed to ensure
the correct parts were used.
You may be eligible for a refund of previously paid inspections. Refunds will
only be provided for service related to replacing the blower motor. To verify
eligibility and expedite reimbursement, give your paid original receipt to your
dealer.
Refund requests may also be sent directly to Ford Motor Company. To
request your refund from Ford, send the refund request with all required
documentation, including your original repair receipt (no photocopies), to Ford
Motor Company at PO Box 6251, Dearborn, Michigan 48121-6251. Refund
requests mailed to this address may take up to 60 days to process. Your
original receipt will be returned to you.
Detailed information regarding eligibility for Ford's reimbursement program
and documentation requirements may be obtained by contacting the Ford
Recall Assistance Center at 1-866-436-7332.
What if you no longer If you no longer own this vehicle and have an address for the current owner,
own this vehicle?
please forward this letter to the new owner.
You received this notice because government regulations require that
notification be sent to the last known owner of record. Our records are based
primarily on state registration and title data, which indicate that you are the
current owner or lessee.
Can we assist you
further?
If you have difficulties getting your vehicle inspected promptly and without
charge, please contact your dealership’s Service Manager for assistance.
If you have questions or concerns, please contact our Ford Recall
Assistance Center (RAC) at 1-866-436-7332 and one of our representatives
will be happy to assist you. The RAC is open on weekdays from 8:30 AM –
7:00 PM (Eastern Time). TTY/TDD users, please contact the RAC at the
number listed using the Telecommunication Relay Service by dialing 711.
If you wish to contact us through the internet, our address is ford.com/support.
MOTORHOME OWNERS: If you have questions or concerns, please contact
our Motorhome Customer Assistance Center toll-free at 1-800-444-3311.
Representatives are available 24 hours a day.
If you are still having difficulty getting your vehicle inspected in a reasonable
time or without charge, you may write the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-888-275-9171) or go to NHTSA.gov. Reference NHTSA Safety Recall
25V726.
Thank you for your attention to this important matter.
Customer Service Division
2 of 4
A/2/000001/1
© Copyright 2026 Ford Motor Company
02854
25SB4_NPINSPECT/DTB125SB41
Ford Motor Company
División de Servicio al Cliente
PO Box 1904
Dearborn, Michigan 48121
,,
771505201331
A/3/000001/1
0..--/00/./-.-0/0-/..--.-0//.0/./.././.0.-.-/.0-0/0/./--0..00-.//
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
Enero de 2026
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de Campaña de seguridad 25SB4 / Campaña 25V726 de la NHTSA
2026 Ford Econoline 350
Este aviso se relaciona con su vehículo con el número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos
Motorizados de los EE. UU.
Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad del vehículo
en algunos Econoline 2026, incluido el suyo con el VIN que aparece arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su concesionario, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
En su vehículo, es posible que experimente un motor del soplador del sistema
de calefacción, ventilación y aire acondicionado (HVAC) ruidoso, o que no
funcione parcial o totalmente.
¿Qué riesgo existe? Un motor del soplador de HVAC que no funciona parcial o totalmente podría
afectar la capacidad de descongelación y desempañado del parabrisa, lo que
puede disminuir la visibilidad en determinadas condiciones de conducción,
junto con aumentar el riesgo de choque.
Ford Motor Company ha autorizado a su concesionario a inspeccionar el
¿Qué medidas
adoptarán Ford y su ensamble del motor del soplador. Si su vehículo pasa la inspección, la acción
de servicio de campo se cerrará. Si su vehículo no pasa la inspección y se
concesionario?
detectan daños en el ensamble del motor del soplador, se le proporcionará un
vehículo de alquiler hasta que las piezas para reparar dicho ensamble se
encuentren disponibles.
¿Cuánto tiempo
tomará?
El tiempo necesario para esta inspección será menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que su
concesionario tarde un poco más.
¿Qué debe hacer?
Llame de inmediato a su concesionario y solicite una cita de servicio para
realizar la Campaña 25SB4. Proporcione el VIN a su concesionario, el cual
está impreso debajo de sus datos al comienzo de esta carta.
Ford no ha emitido instrucciones para dejar de conducir su vehículo para esta
campaña de seguridad. Deberá ponerse en contacto con su concesionario a fin
de programar una cita para solucionar este problema lo más pronto posible.
Si aún no tiene un concesionario para realizar el servicio, puede acceder a
ford.com/support para conocer las direcciones de los concesionarios, ver
mapas y obtener las instrucciones para llegar.
Ford Motor Company le recomienda realizar esta campaña de seguridad en su
vehículo. El propietario del vehículo es responsable de efectuar los arreglos
necesarios para llevar a cabo el trabajo. Ford Motor Company puede negar la
cobertura en caso de que el vehículo hubiese sufrido daños por no haber
realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que
realice esta campaña lo antes posible.
Tenga presente que: La ley federal exige que los arrendadores de
vehículos que reciban este aviso de campaña envíen una copia del mismo
al arrendatario en un plazo de diez días.
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© Copyright 2026 Ford, División de Servicio al Cliente
02854
25SB4_NPINSPECT/DTB125SB41
¿Qué debe hacer?
(continuación)
NOTA: Puede recibir información sobre las campañas y los programas de
satisfacción del cliente a través de la aplicación FordPass. La aplicación se
puede descargar a través de App Store o Google Play. Adicionalmente, existen
otras funciones como reserva de estacionamientos en determinados lugares,
además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo
de puertas, arranque remoto) si así está equipado para permitir el control.
Servicio de retiro y
entrega
El servicio complementario de retiro y entrega de vehículos también podría
estar disponible previa solicitud a través de los concesionarios que participan.
Su concesionario recogerá su vehículo y lo devolverá una vez finalizada la
inspección.
¿Ha pagado
anteriormente por
esta inspección?
Si ha pagado anteriormente por una inspección que aborda el problema
descrito en esta carta, igualmente deberá realizar esta campaña a fin de
asegurarse de que se hayan usado las piezas correctas.
Es posible que cumpla con los requisitos para recibir un reembolso por las
inspecciones pagadas previamente. Solo se otorgarán reembolsos por
servicios relacionados con el reemplazo del motor del soplador. Para
comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el
recibo de pago original a su concesionario.
También puede enviar las solicitudes de reembolso directamente a Ford Motor
Company. Para solicitar un reembolso de Ford, envíe la solicitud de reembolso
con toda la documentación que se solicita, incluido el recibo original de la
reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251,
Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de
reembolso que se envían a esta dirección puede tardar hasta 60 días. Se le
regresará el recibo original.
Comuníquese con el Centro de asistencia de campañas de Ford al
1-866-436-7332 para obtener información detallada relacionada con la
elegibilidad para el programa de reembolso de Ford y los requisitos de
documentación.
¿Qué pasa si ya no Si usted ya no es el propietario del vehículo y tiene la dirección del propietario
es el propietario del actual, le solicitamos que le reenvíe esta carta.
vehículo?
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío
de notificaciones al propietario conocido más reciente del registro. Nuestros
registros se basan principalmente en los datos de registro y título estatales, que
indican que usted es el propietario o arrendatario actual.
¿Podemos hacer
Si tiene dificultades para que inspeccionen su vehículo de manera rápida y
algo más por usted? gratuita, comuníquese con el Gerente de Servicio de su concesionario para
obtener ayuda.
Si tiene dudas o preguntas, comuníquese con nuestro Centro de Asistencia
de Campañas Ford (RAC) al 1-866-436-7332 y uno de nuestros
representantes con gusto lo atenderá. El RAC está abierto de lunes a viernes
de 8:30 a.m. a 7:00 p.m. (hora del este). Si es usuario de TTY/TDD,
comuníquese con el RAC al número que se menciona, mediante el servicio de
retransmisión de telecomunicaciones, para esto, marque el 711.
Si desea comunicarse con nosotros a través de Internet, nuestra dirección es
ford.com/support.
PROPIETARIOS DE CASAS RODANTES: Si tiene dudas o preguntas,
comuníquese con nuestro Centro de asistencia al cliente de motorhome sin
costo alguno al 1-800-444-3311. Los representantes se encuentran
disponibles las 24 horas del día.
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o
sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic
Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o
bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-888-275-9171) o visitar NHTSA.gov. Referencia:
Campaña de seguridad 25V726 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
División de Servicio al Cliente
4 of 4
A/4/000001/1
© Copyright 2026 Ford, División de Servicio al Cliente
02854
25SB4_NPINSPECT/DTB125SB41
Customer Notification
Corporate Compliance
Po Box 30
MIDDLEBURY, INDIANA 46540-9218
FOREST RIVER ID: 51-2009
FORD RECALL 25V726 / 25SB4
SERVICE CAMPAIGN: 001261
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O
Integrity
O
Safety
O
Quality
O
Customer Service
February 2026
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
Forest River is alerting you to a Ford Recall 25V726 / 25SB4 involving certain 2025-2026 Rockport Work Trucks, 2026
Entrada, Forester, Freelander, Leprechaun, Solera, and Sunseeker Class C Motorhome Vehicles. Please see the
information below which describes the issue and provides you with details on the steps you should take to have your
vehicle repaired.
WHAT IS THE ISSUE?
On your vehicle, it may be possible to experience a noisy, partially inoperable, or completely inoperable Heating
Ventilating and Air Conditioning (HVAC) blower motor. An inoperable or partially inoperable HVAC blower motor may
affect windshield defrost and defogging capability, which can decrease visibility under certain driving conditions,
increasing the risk of a crash.
OWNERS AND DEALERS: WHAT SHOULD YOU DO?
Please review and follow the notice that accompanies this letter.
Sincerely,
Forest River
Office of Corporate Compliance
Page 1 of 1
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Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API