NHTSA ID Number: 11028924
Manufacturer Communication Number: B511424
TSB/Document Date: 2026-02-23
Summary
The hood is difficult to close, or may not close
2/16/26, 5:27 AM
51 14 24_HOOD IS DIFFICULT TO CLOSE
SIB 51 14 24
HOOD IS DIFFICULT TO CLOSE
2026-02-09
☐
☐
THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
This Service Information Bulletin (Revision 1) replaces SI B51 14 24 dated October 2024.
What’s New (Specific text highlighted):
Models added
MODEL
E-Series
G60
G90
G99
Model Description
5 Series Sedan
M5 Sedan
M5 Touring
SITUATION
The hood is difficult to close, or may not close.
CAUSE
Sealing between the hood and side panel is too tight.
CORRECTION
There are multiple corrections:
Visually inspect the hood alignment
Inspect the hood bump stops for proper adjustment
Visually inspect the functionality of the hood latches when locking and unlocking (with hood open)
Adjust the hood if necessary
PROCEDURE
1. Verify that the CAUSE above is the customer’s concern.
2. Visually inspect the hood alignment, and reference repair instructions 41 61 014 for the proper
hood gap dimensions.
3. With the hood open, visually inspect the hood latches when locking and unlocking. Verify that there is no binding/restriction
on the latches.
4. Inspect the bump stops for proper adjustment following the repair instructions listed in ISTA/AIR 51 23 X02C.
5. Adjust the hood if necessary, following the repair instructions listed in ISTA/AIR 41 61 014.
6. Verify the repair.
PARTS INFORMATION
Parts are not required.
CLAIM INFORMATION
Covered under the terms of the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
© 2026 BMW
OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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2/16/26, 5:27 AM
51 14 24_HOOD IS DIFFICULT TO CLOSE
Repair Code:
5123014100
Striker of engine compartment lid Poorly adapted/fitted
Diagnosis
Labor Operation
51 00 001*
Or:
00 58 500*
Description
Localizing body complaint(s) (Work time)
Labor Allowance
WT FRU
Diagnosis Worktime Flat Rate
2 FRU
And, with the diagnosis above that is applicable to your center together with the work below that was
performed.
Repair
Labor Operation
41 61 014
Or:
41 61 514
Description
Adjusting hood (Main work)
Labor Allowance
As applicable
Adjusting hood (Pluspostion work)
As applicable
If you are using a Main labor operation code for another repair, then use the Plusposition labor operation
code 41 61 514 instead of 41 61 014.
Work time labor operation codes 51 00 001 and 00 58 500 are not considered Main labor operations.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.
BMW
Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW
Group AIR application
resource, start by entering the the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Other Repairs
If other eligible and covered work is performed based on the diagnosis procedure above, claim this work
with the applicable Repair Code listed in AIR together with the corresponding labor operation codes and
their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the Warranty
Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
© 2026 BMW
OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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51 14 24_HOOD IS DIFFICULT TO CLOSE
© 2026 BMW
OF NORTH AMERICA, LLC. ALL RIGHTS RESERVED
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TSB/Document ID: B511424
Replacement Service Bulletin Number:
MFR Communication Date: 2026-02-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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