NHTSA ID Number: 11028833
Manufacturer Communication Number: TSB 26-2049
TSB/Document Date: 2026-02-17
Summary
Some 2025 Bronco vehicles may exhibit a condition where the 24-hour clock reverts back to the 12-hour format after each key cycle. This may be due to the software in the accessory protocol interface module (APIM).
TECHNICAL SERVICE BULLETIN
Clock Format Reverts From 24-Hour Format To 12-Hour Format After Each Key Cycle
26-2049
11 February 2026
Model:
Ford![]()
2025 Bronco
Markets: North American markets only
Issue: Some of the vehicles listed in the Model statement above may exhibit a condition where the 24-hour clock reverts back to the 12-hour format after each key
cycle. This may be due to the software in the APIM.
Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to reprogram the APIM.
NOTE: The APIM software update that addresses the symptoms listed in this article may have been sent via a software update delivered OTA to connected
vehicles that have automatic updates enabled through the vehicle's center display screen. Enter the VIN in PTS and check the OTA Dashboard under the
Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms
are no longer present, this article may not apply.
Warranty Status: Warranty coverage limits and policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
Labor Times
Operation
No.
Description
2025 Bronco: Retrieve APIM Software Version And Configuration Data Update The Software for APIM And GWM Includes Time To Add The
Vehicle Story To Warranty Claim
Extra Time To Repeat APIM Software Update (Can Be Clamed With Operation A)
Extra Time To Repeat GWM Software Update (Can Be Clamed With Operation A)
Time
262049A
1.7
Hrs
262049B
0.7
Hrs
262049C
0.5
Hrs
Repair/Claim Coding
Causal Part:
14G371
Condition Code: 04
Service Procedure
1. Confirm the APIM software version:
• While SYNC is powered up with ignition in run or accessory, go to the settings selection on the center display screen. Refer to the Owner's Manual if
settings can not be found.
• Go to General Settings.
• Select About SYNC.
• Find the 5 digit SYNC 4 Software Version.
2. Is the APIM software version at 25211 or higher?
1. Yes - this article does not apply.
2. No - proceed to Step 3.
NOTE: The time required to complete this procedure varies depending on several factors including the number of module software updates required,
available internet bandwidth, USB flash drive variability, and the potential that CAN flashing (software update via the [ DLC] with the [ FDRS] may be
required). Connect to the internet with an ethernet cable, use a USB 3.2 Gen 2 or higher flash drive. When performing USB software updates, using high
speed USB ports on the laptop is recommended for faster file transfer. Refer to the WSM, Section 418-01A Module Configuration > General Procedures >
Module Programming.
3. Run the "Read The Configuration Data" application in FDRS, located in Toolbox > Multi-Module tab.
4. Is there a software update available for any of the following modules?
• GWM
• APIM
1. Yes - proceed to Step 5.
2. No - if the software version is not at 25211 or higher and there are no modules listed in Step 4 showing an available update, additional support may be
required. Perform normal dealer internal escalation process outside this TSB. Proceed to Step 8.
5. Prepare and update the software for the GWM and APIM. Refer to WSM, Section 418-01A Module Configuration > General Procedures > Module Programming.
6. Check the current APIM software version. Is the version in the vehicle at 25211 or higher?
1. Yes - proceed to Step 8.
2. No - proceed to Step 7.
7. Are there any updates available for the GWM and APIM?
NOTE: The option to update a module may not be available until other module(s) are updated to a certain level. The network test is a confirmation that all
modules are at the latest available software. Some repairs may require multiple network tests to reveal all module dependent software.
1. Yes - proceed to Step 5.
2. No - if the software version is not at 25211 or higher and there are no modules listed in Step 7 showing an available update, additional support may be
required. Perform normal dealer internal escalation process outside this TSB. Proceed to Step 8.
8. Add the vehicle story to warranty claim to support labor operations selected.
1. ID the vehicle in PTS.
2. Under the diagnostics tab select vehicle history.
3. Select programming date.
4. Select Story Creator.
5. Select modules programmed.
6. Click on Create Story.
7. Copy Story to warranty comments.
© 2026 Ford
Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these
technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that
a condition described affects your car or truck. Contact a Ford
or Lincoln
dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation
determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford
Motor
Company reserves the right to supersede this information with updates. The most recent information is available through Ford
Motor Company's on-line technical resources.
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TSB/Document ID: TSB 26-2049
Replacement Service Bulletin Number:
MFR Communication Date: 2026-02-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System: APIM
MFR Component Subsystem:
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