Loading...

NHTSA ID Number: 11028706

Manufacturer Communication Number: TSB 2025-006

TSB/Document Date: 2026-02-11


Summary

This document steps you through the procedure for adding additional, necessary sealing measures to the CREW Roof Top Tent.


If the PDF is very large, it may not load in the preview below.

Download PDF [1.38 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Autel Scanner MaxiCOM MK808S: 2026 Bidirectional Tool as MX808S MK808BT Pro M808Z, Work as MaxiCheck MX900 MK900BT, 28+ Service, 3000+ Active Tests, All System OBD2 Diagnostics, OS 11, 10X Faster
  • 💝【Questions? We’re Here Anytime】MK808S is a...
  • 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
  • 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
  • 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
  • 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
SaleBestseller No. 2
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: TSB 2025-006

Replacement Service Bulletin Number:

MFR Communication Date: 2026-02-11

MFR Internal Campaign ID/Software Version: TSB 2025-006

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



TSB 2025-006 CREW Tent Sealing
Rev01072026

Overview:
This document steps you through the procedure for adding additional, necessary sealing measures to the CREW
Roof Top Tent. Please contact Storyteller should you have any questions or need any assistance with these
instructions.

Applicable Vehicles: All Crew MODEs
Safety Alert: This procedure requires working on a ladder. Prior to beginning work, ensure the unit is
parked on solid, level ground in a safe environment for repair work.

Tools and Supplies Needed: *indicates items provided by Storyteller Overland










34 feet - Trim Lok 1/2" Wide Foam Rubber Seal (McMaster # 93085K42)*
Corner cap set (16 caps)*
(1) Seal Bond 105 or Permatex 81158 tube*
3M Tape Primer 94*
Caulk Gun
Wool dauber/foam brush & Q-tip for tape primer application
Isopropyl alcohol
Rags
4mm Allen wrench (for front shield name plate screws)
Blue Loctite
57 in-lbs. (6.4 Nm) Torque Wrench with 4mm Hex Bit

Flat Rate Time: 3.5 hours

Repair Procedure:
1.

Inspect tent corner wiring holes for full coverage of sealant.
a. There are 2 wiring holes in each of the 8 corner caps that
need to be sealed - 16 holes total. See figure 1 for
reference of wiring hole location in each corner cap
b. Inspect each corner cap to ensure both wiring holes are
filled with sealant to prevent water ingress as shown in
figure 2.

Figure 1

Figure 2
c.

If there is incomplete sealant or no sealant present in any of the wiring holes, use the provided
sealant to inject sealant into the wiring hole to seal it up. Once all 16 holes are confirmed to be
sealed, proceed to step 2
2. Install corner caps to tent corner blocks
a. There are a variety of corner caps provided with the repair kit. The flat caps are for the upper
corner blocks and the angled caps with a slot on the bottom are for the lower corner blocks. The
caps also vary depending on their installation position and whether they have a wire passthrough
feature or not as shown in figure 3 for example
Wire
passthrough

Slot

Flat
Cap

No wire
passthrough

Figure 3

1
Rev01072026

b.
c.

d.

e.

f.

Starting at any one of the tent corners, identify the proper caps to install into the corner block
Apply a small bead of the provided
sealant to all 4 sides of the cap just behind
the outer face flange as shown in figure 4.
Align and press the cap into the
corresponding corner block opening until
it is fully seated. Some sealant squish-out
is intended and acceptable as shown in
figure 5
For corners with a wire passthrough, use
the sealant to seal around the wire and
inside the wire passthrough, see figure 6
Figure 4
Repeat step 2 for all 16 corner caps on all
8 corner blocks.

Figure 5
3. Open tent halfway
Figure 6
a. Ensure unit is parked in an area with adequate
clearance to fully open the tent.
b. With M-power system turned on, navigate to the Tent page on the ModeCOM screen
c. Press the open button then follow the on-screen prompt to initiate the open cycle
d. When the tent is opened about halfway (stage 1 arm is fully extended and stops moving as
shown in figure 7) stop the opening sequence by pressing the STOP button on the screen

Stage 1 fully extended

Figure 7

2
Rev01072026

4. Prep tent for applying side and rear seal
a. Clean the bottom flat surface of the upper tent corner blocks
and extrusions (see figure 8) along the sides and rear of the
tent using Isopropyl Alcohol and a clean rag
b. Apply a full even layer of 3M tape primer 94 to the cleaned
bottom surface of the upper corner blocks and side extrusions
c. Allow tape primer to dry for 10 minutes before proceeding

Clean bottom surface
of upper extrusions
and corner blocks

5. Apply seals to sides and rear edges
a. Starting with the rear edge of the tent, apply the seal to the
bottom flat surface of the corner blocks and extrusion from
side to side, see figure 9. Ensure seal is stuck straight along the
flat surface.
b. Trim the seal ends to match the corner block profile
c. Next apply the seal along both sides of the tent, see figure 10.
Cut the seal to butt into the rear seal at the back of the tent

Figure 8

Trim seal ends
to match corner
block angle

Apply seal to
sides of tent

Figure 10

6. Apply seal to front edge of tent
a. On ModeCOM screen, continue opening the tent to fully open
b. Using a 4mm Allen Wrench, carefully remove the front shield
nameplate assembly shown in figure 11. Set plates and
hardware aside for reinstallation later

Figure 11

seal along rear
edge side to
side

Figure 9

Remove name plate

3
Rev01072026

c.

d.

e.
f.

Using a clean rag and isopropyl alcohol
Use Q-tip to apply tape
clean the bottom flat surface of the
primer
along front edge
upper corner blocks and front edge
extrusion that the seal will be applied
to
Once cleaned and alcohol is dried, use
a Q-tip to apply 3M Tape Primer 94
along the bottom flat surface as shown
in figure 12
Allow tape primer to dry for 10
minutes before proceeding
Figure 12
These next few steps will require 2
people. Once tape primer is dried and before peeling the backer off, feed a 6-foot section of the
seal along the front edge of the tent with the adhesive side up. We found it easiest to feed the
seal ends from the middle of the front end of the tent behind the tent hinges toward the outside,
leaving a little bit hanging loose in the front. See figure 13

Figure 13

Fold backer
toward front
g.

If needed, trim the side seals to allow the
seal being installed to the front to fully
span from side to side. Then, peel about 12
inches of the adhesive backer from one
end of the seal and fold the backer toward
the front of the van as shown in figure 14.

Figure 14

4
Rev01072026

h.
i.

Pull the seal toward the other side of the van to then peel the adhesive backer off about 12
inches from that end, and fold it toward the front of the van just like in step 6g.
With the adhesive backer peeled about 12 inches from both ends, center the seal along the front
of the tent and peel the remaining backer off the seal. See figure 15

Peel off remaining
backer

Figure 15
j.

k.

l.

While pulling the seal taut, carefully align the seal
with the flat surface of both upper corner blocks
directly in front of the side seal and press to stick
to the flat surface. See figure 16. Do not worry
about pressing the middle of the seal - the tent
will be closed to stick the seal in the middle.
Remove all items from the tent, including the
mattress and set aside. Fully close the tent using
the ModeCOM screen to allow the seal to stick
across the front
While the tent is closed, use a knife to trim the
seal to match the corner block profile as shown in
figure 17

Cut seal to
match profile

Stick seal to corner
blocks in front of
side seals

Figure 16

Figure 17
5
Rev01072026

7. Finish seal installation
a. After the tent has been closed for a few minutes,
open the tent again.
b. Apply the provided sealant at all 4 joints of the seals
as shown in figure 18. Do not apply too much that
makes the sealant lump taller than the seals. There
should be just enough sealant to seal between the
edges of the 2 seals.
c. Reinstall the front shield nameplate using blue
Loctite on all screws and torque to 57 in-lbs (6.4 Nm).
d. Allow the sealant to cure for at least 1 hour.
Apply sealant
e. Ensure all items have been removed from the tent
to seal joints
including the mattress.
Figure 18
f. After 1 hour of cure, fully close the tent
8. Water Leak Testing
a. With tent closed, set up a hose to spray on top of the tent to simulate heavy rain as shown in
figure 19
b. Spray water onto the tent for about 2 minutes then stop the water.
c. Without opening the tent, peek inside the tent for any signs of water leaking. If any leaks are
present, identify the area leaking to determine resolution. Reach out to Storyteller Overland with
pictures and videos for further assistance if needed.
d. If no leaks are present, continue the water testing with the tent closed for a period of 10
minutes.
e. Again, with the tent closed check inside the tent for any signs of leaks.
f. If no leaks are present, open the tent to fully inspect tent for any water leaks. When opening the
tent for the first time after testing, there will likely be water pooled up on top of the tent. Having
all van doors closed when opening the tent is highly suggested.
g. If any leaks are present, identify the area leaking to determine resolution. Reach out to
Storyteller Overland with pictures and videos for further assistance if needed.

Figure 19
6
Rev01072026

1


Bestseller No. 1
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bidirectional Test Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
  • OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
  • Bidirectional Test for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
  • 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
  • Wide Compatibility CANFD & FCAeBay logo Autoauth: Compatible with GM, FordeBay logo, ToyotaeBay logo, ChryslereBay logo, HondaeBay logo, MazdaeBay logo, NissaneBay logo, MitsubishieBay logo, HyundaieBay logo, KIAeBay logo with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCAeBay logo cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase.
  • Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent Auto VIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time data. Data logging/reporting is available for playback and further analysis
SaleBestseller No. 2
KINGBOLEN K7 Bidirectional Scan Tool 2026 OBD2 Scanner Bluetooth with Lifetime Updates, No Annual Fees, 31+ Resets, Component Matching, All System Diagnostic, CAN FD, FCA AutoAuth, Crankshaft Relearn
  • No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
  • 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for FordeBay logo, LincolneBay logo, MazdaeBay logo, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay logo AutoAuth
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
  • Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
  • 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
SaleBestseller No. 3
KINGBOLEN OBD2 Scanner S608, 2026 Bidirectional Scan Tool for ABS/SRS/Transmission/Engine, 9 Resets Oil Brake DPF Bleed Gear Injector Throttle BMS SAS, CAN FD & FCA/Renault SGW, Lifetime Free Update
  • WHY S608 STANDS OUT:2026 Kingbolen S608 is the only scanner <200 bucks that offers powerful active tests on Engine, ABS, SRS, and Transmission systems. Offers 9 resets,Covers 110+ global brands with a 6.2'' larger touchscreen
  • KINGBOLEN'S NEW BIDIRECTIONAL SCAN TOOL: As the 2026 upgraded version of S600, our Newest S608 obd2 scanner has the powerful Bi-directional Control on Engine, ABS, SRS, and Transmission systems. It can send commands to the ECUs of actuators for functional tests and work status checks, such as ABS, fuel injectors, adjusting throttle, coolant pumps, EVAP test, fuel trim reset, etc. No more Guesswork. Quickly identify problem components without teardown, get fuss-free results in seconds.
  • 【9 HOT RESET SERVICES CAR SCANNER】Tired of costly mechanic trips for common resets? The Kingbolen S608 obd2 scanner lets you do it yourself, even for beginners—quickly and effortlessly! It offers 9 hot reset functions: Oil/EPB Reset, ABS Bleeding, SAS Calibration, DPF Regeneration, Injector Coding, BMS Matching, Throttle Adaptation, Gear Learning. Stop paying mechanics for 5-minute jobs. Save hundreds per year! 🚗*Function vary from vehicle models. reach us to check compatibility firstly!
  • 【4 SYSTEM DIAGNOSTIC TOOL + FULL OBDII FUNCTIONS】Kingbolen S608 is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access Engine, ABS, SRS, Transmission fault codes, track live data in graphs, and onboard DTC library lookup to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars routine maintenance to avoid costly repairs, a breakdown, or even a crash.
  • 【NEW CAN FD, FCAeBay logo/RENAULT SGW, 140+ BRANDS】Kingbolen S608 scanner for car supports 140+ vehicle brands, 100,000+ models, 28 languages and can be used worldwide. S608 stays up-to-date with modern vehicles, allows secure access to 2017+ FCAeBay logo cars and 2015+ Renault cars (📢*Need to purchase an AutoAuth/Renault account by yourself), and supports the latest CAN-FD protocol for 2019+ GM/ChryslereBay logo, enabling 2X faster data transfer and more precise diagnostics. 🚗*Check compatibility before purchase.

This product presentation was made with AAWP plugin.


Last update on 2026-05-13 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...