NHTSA ID Number: 11028662
Manufacturer Communication Number: LI83.20-P-079911
TSB/Document Date: 2026-02-10
Summary
Complaint High-frequency cheeping or ticking when heating is requested in the instrument panel area. Cause Variable switching frequencies in the high-voltage on-board electrical system can cause vibrations that lead to noise complaints on the HV-PTC N33/16 (air heater). Remedy Perform the following steps: 1. Compare the noise with the attached example. If the noise matches the example, proceed to step 2; otherwise, create a TIPS case. 2. Check whether SNR A1748354600 is installed. (Quick test → N33/16 → Hardware): If SNR A1748354600 is installed, proceed to step 3; otherwise, create a TIPS case. 3. Hardware replacement of the HV-PTC N33/16 air heater – install a new part with the current item number as per XPPI.
Cheeping/ticking during heating
Topic number
LI83.20-P-079911
Version
2
Function group
83.20 - Heating
Date
2/9/26
Validity
BR174
Reason for change
Remedy revised
Complaint
High-frequency cheeping or ticking when heating is requested in the instrument panel area.
Attachments
File
Description
Fiepen und Tickern.MOV
Ticking noise sample
Cause
Variable switching frequencies in the high-voltage on-board electrical system can cause vibrations that lead to noise
complaints on the HV-PTC N33/16 (air heater).
Remedy
Perform the following steps:
1.
Compare the noise with the attached example. If the noise matches the example, proceed to step 2; otherwise,
create a TIPS case.
2.
Check whether SNR A1748354600 is installed. (Quick test → N33/16 → Hardware): If SNR A1748354600 is installed, proceed to step 3; otherwise, create a TIPS case.
3.
Hardware replacement of the HV-PTC N33/16 air heater – install a new part with the current item number as per
XPPI.
Disclaimer
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz
vehicles, using Mercedes-Benz![]()
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
09.02.2026 16:08
© Copyright Mercedes-Benz
AG
CCUSHWA
Page 1 / 2
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Symptoms
Body > Air conditioning > Heater > Noise
Operation numbers/damage codes
Op. no.
Operation text
09.02.2026 16:08
© Copyright Mercedes-Benz
AG
Time
CCUSHWA
Damage
code
Note
Page 2 / 2
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TSB/Document ID: LI83.20-P-079911
Replacement Service Bulletin Number:
MFR Communication Date: 2026-02-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY/WIPER
MFR Component System:
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