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Technical Service Bulletin

Transaction No.: 2070207/12

48-23-01 - Travel Assist Currently Not Available

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range To

Golf R, GTI,
Tiguan, Jetta,
Arteon

2022-2024

All

All

All

All

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2070207/12

1/20/2026

48-23-01

Update symptom codes
for DTC U112300 and
include additional model
year applicability.

2070207/11

10/30/2025

48-23-01

Update GFF Time
expenditure labor
operation number.

2070207/10

7/28/2025

48-23-01

Update vendor codes.

2070207/9

10/21/2024

48-23-01

Reintroduce labor
operation number
48105550.

2070207/8

8/28/2024

48-23-01

The removal of labor
operation number
48105550 due to
cancelation.

2070207/1

5/4/2023

48-23-01

Original publication.

Customer states:
Various driver assist systems do not work/cannot be switched on. The following messages are shown in the
display:
‒ Travel Assist currently not available.
or

‒ Emergency Assist limited availability.

Technical Background
Hardware-related deviation of the sensor mat (“hands on detection”) in the steering wheel and softwarerelated deviation in the steering wheel touch detection control module -J1158-.

NOTICE
This bulletin only applies to vehicles with equipment (PR number) 2PD, 2PS, 2PE, 2FM, 2PT, 2FD, 2FE,
2FT, 1XT with one of the following: 6I2 or 6I6.
•

– 2PD: Multifunction sports steering wheel (leather)

•

– 2PS: Multifunction sports steering wheel (leather), heated

•

– 2PE: Multifunction sports steering wheel (leather), with Tiptronic

•

– 2PT: Multifunction sports steering wheel (leather), heated with Tiptronic

•

– 2FD: Multi-function sport steering wheel (leather)

•

– 2FE: Multifunction steering wheel (leather), with Tiptronic

•

– 1XT: multifunction sports steering wheel (leather), heated with Tiptronic

•

– 2FM: Multifunction steering wheel (leather), heated

•

– 2FT: Multifunction steering wheel (leather), heated with Tiptronic

•

– 6I2: Lane Assist plus Traffic Jam Assist

•

– 6I6: Lane Assist plus Emergency Assist and Traffic Jam Assist

Production Solution
Not applicable.

Service
Technician findings:
•

The customer statement cannot always be reproduced.

In the adaptive cruise control module (diagnosis address 0013) the following event entry is (sporadically
/statically) logged:
•

U112300: data bus, received error value

‒ Symptom 557
and/or
‒ Symptom 559
And/or
‒ Symptom: 2418

or
In the Gateway module (diagnosis address 0019) one of the following event entries is (sporadically/statically)
logged:
•

B17B8F2: control unit for steering wheel touch detection sensor fault

‒ Symptom: 8786912
or
•

U133E00: control unit for steering wheel touch detection, no communication

‒ Symptom: 197438
or
One of the following event entries must be logged in the front camera for driver assist systems (diagnosis
address 00A5, sporadic/static):
•

U112300: data bus, received error value

‒ Symptom: 1124393
or
•

U112300: data bus, received error value

‒ Symptom: 1124477

NOTICE
If the event entries (see under technician findings) include other symptom numbers, this bulletin does not
apply. In this case the costs for the repair cannot be accounted on this technical bulletin.

NOTICE
When working on the airbag always observe the safety instructions in the repair manual.
Replace the steering wheel and swap over the multifunction buttons set with trim to new steering wheel.
Procedure:
•

Remove the steering wheel according to the repair manual. See Repair Group 48 in Elsa.

•

Remove multifunction button set and transfer to new steering wheel according to the repair manual.

•

The new steering wheel will have the supplied label/sticker (see figure 1) that will need to be applied to
the trim panel on multifunction button set, (see figure 2).

The old label (see Figure 2) must not be
covered up.

Figure1: New Label/Sticker

Position of old (2) new (3) label on trim
panel.

Figure 2.

•

Install the new steering wheel according to the repair manual. See Repair Group 48 in Elsa.

NOTICE
The multifunction steering wheel control unit is already configured and does not require further adaptation
to the vehicle.

Warranty

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range
To

2022-2024

Golf R, GTI,
Tiguan, Jetta,
Arteon

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type 1)

Service Number:

Damage
Code

4810

0040

Parts Manufacturer

HST

Damage Location
(Depends on Service
No.)

--

Use applicable when
indicated in Elsa (L/R)

Golf R, GTI, Arteon

WWO

Jetta, Tiguan

3ME

Labor Operation 3) : Charge battery

27068950 = see Elsa for latest time units

Labor Operation 3) : Steering wheel
remove+install

48101950 = see Elsa for latest time units

Labor Operation 3) : Steering wheel replace

48105550 = see Elsa for latest time units

Labor Operation 3) : Driver airbag unit
remove+install

69581900 = see Elsa for latest time units

Causal Part:

4810****
Diagnostic Time 4)

GFF Time expenditure

01500060 = Actual GFF print
out

Road Test

01210002 = 10 TU
01210004 = 10 TU

Technical Diagnosis.

01320000 = 00 TU max.

YES

YES
NO

Claim Comment: Input “As per Technical Bulletin 2070207” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Required Parts and Tools

Tool Description

Tool No:

Midtronics Battery Tester/Charger

GRX3000VAS
or
MTRMSP0702 battery maintainer/charger

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X and
ODIS Service with: current online updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
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