36757 Service Bulletin/Repair Instructions

Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Charge Lid Is Hard to Open and Close
TJ 36757.3.0
Issuer (Dept.)
Issue Date
Technical Service
Status Date
12/18/25 1/7/26
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
8331
Function Description
Page
Tank hatch with hinge
Page 1 of 5
Attachment

File Name
File Size
TJI-528944-1_1_1_en-US.pdf
0.8354 MB
Rows beginning with * are modified

Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:

*Updated vehicle type

If the vehicles charge lid is hard to open/close, follow advice under “Service”.
CSC Customer Symptom Codes

Code
Description
YX
Charging socket/Lock does not lock/unlock/Unsure when/at all times
8H
Fuel-filler door/Hard/impossible to open
8I
Fuel-filler door/Hard/impossible to close
UI
Fuel-filler door/Locking does not work
DTC Diagnostic Trouble Codes

Vehicle Type

Type
Eng
Eng

Desc
Chassis

range
Struc Week

Range
224
BK
B1LPHEV
2020-2022
-
201928-202145
224
BR
B1FPHEV
2019-2022
-
201850-202145
224
H6
BH6PHEV
2022-2024
-
202147-202411
225
BK
B1LPHEV
2020-2022
-
201928-202146
225
BR
B1FPHEV
2019-2022
-
201909-202146
225
H6
BH6PHEV
2022-2024
-
202148-202409
238
BR
B1FPHEV
2018-2022
-
201746-202146
238
H6
BH6PHEV
2022-9999
-
202201-999952
246
BK
B1LPHEV
2020-2022
-
201928-202146
Sales
Body
Gear
Steer
Model Year
Plant
Technical Journal 36757.3.0
Type
Eng
Eng

Desc
246
BR
B1FPHEV
246
H6
BH6PHEV
Sales
Body
Gear
Steer
Chassis

range
Struc Week

Range
2018-2022
-
201717-202146
2022-2025
-
202147-202425
Model Year
Plant
SERVICE:

If the charge lid is hard to open/close, begin with replacing the actuator in the lock mechanism.

Follow replacement instruction, see attachment TJI-528944-1_1_1_en-US.pdf.

The actuator comes as a spare part kit, part number 32399263.

Note! Do not use high pressure air to blow out dust from the lid or use any type of lubrication.

This could attract additional dust and dirt in the spring and it will not solve the symptom.
Warranty claim info:

To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP

number stated in this TJ.

Note that the TJ number must be stated in the repair order text.
VST Operation Number

VST Operation Number
Description
98778-2
Charge connector door
VEHICLE REPORT:

Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use

concern area “Vehicle Report” and sub concern area “Support not needed”, use function group

8331.
To view TJ attachment continue to the next page. This TJ has one attachment.
Page 2 of 5
2026-01-07
Volvo Car Customer Service
Title
Charge Connector Door
Action

Issue

1
Replacement

Date

2024-02
Affected vehicles
Model year

2019, 2020,

2021, 2022,

2023, 2024

2019, 2020,

2021, 2022,

2023, 2024

2018, 2019,

2020, 2021,

2022, 2023,

2024
Model

S60 (19-)
V60 (19-)
XC60 (18-)
Reason

First issue
TJ Instruction VCC-528944-1

Page
1(3)
Operation number:
98778-2
TJ Instruction VCC-528944-1
Page 2 ( 3 )

Color symbols
Note! This colour chart displays (in colour

print and electronic version) the importance

of the different colours used in the images

of the method steps.

1 . Used for focused component, the

component with which you will do

something.

2 . Used as extra colors when you need to show

or differentiate additional parts.

3 . Used for attachments that are to be

removed/installed. May be screws, clips,

connectors, etc.

4 . Used when the component is not fully

removed from the vehicle but only hung to

the side.

5 . Used for standard tools and special tools.

6 . Used as background color for vehicle

components.
Remove charge connector door , refer to:

Removal, replacement and installation

8 - Body and interior

83 - Doors and lids

833 - tank hatch

Remove the marked part.
TJ Instruction VCC-528944-1
Page 3 ( 3 )

Remove the marked part.
To install, reverse the removal procedure.

SaleBestseller No. 1

LAUNCH CRP123 V2.0 OBD2 Scanner-2026 New Model Engine/ABS/SRS/Transmission Diagnostic Scan Tool SRS Airbag Code Reader,3 Reset Oil Service/Throttle Relearn/SAS Reset,Lifetime Free Update

【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Also, the lifetime update is provided for more vehicle coverage, bug fixes. SAVE AT LEAST $1000+ PER YEAR!Get LAUNCH CRP123 V2.0 car diagnostic scanner and give your lover a surprise!*R each us to Get the Extra Gifts :Protective Case Storage Bag.
【Newly Added 3 Reset Functions】CRP123 V2.0 obd2 scanner with upgrades it offers Throttle Adaptation,Oil Reset and SAS Reset functions for FREE now!! Optimize your engine performance with Throttle Adaptation, reset your oil life system with ease to save time and money on maintenance, and enhance your vehicle's handling and safety with SAS Reset.Covering more daily repairs,become the most cost-effective product in its price range,save your time and money!
【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 V2.0 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and Vehicle Information, O2 Sensor Test, EVAP Test of Fuel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 v2.0 obd2 scanner can not only reveal what error codes your car is producing, but also erase your vehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.4 inches Screen Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.

SaleBestseller No. 2

Launch OBD2 Scanner CRP123X V3.0 Elite, 2026 Lifetime Free WiFi Update Scan Tool, FCA SGW, CANFD&DoIP, SAS/Throttle/Brake/BMS/D-P-F/Oil/ABS Service Multi Systems Car Scanner, Battery Test, Auto VIN

[Newly Added in 2026: 7 Reset Functions] The 2026 new version of the OBD2 scanner diagnostic tool CRP123X V3.0 Elite has new special functions for F.REE: Throttle Ad.aptation, Oil/SAS/BMS/Brake Reset, D-P.F Re.generation and ABS Service. Before you visit a mechanic, launch obd2 Scanner CRP123X Elite can perform a more in-depth diagnosis of the car system and provide accurate data within minutes. What's more, the list of compatible models has been expanded. Upgrading frequency is regular, occurring monthly even weekly.
🔥[FCA AutoAuth + CAN FD & DoIP] As an upgraded version of the LAUNCH CRP123X/CRP129X, FOXWELL NT614, and ANCEL FX2000, The Newest LAUNCH CRP123X V3.0 auto diagnostic scanner supports the following new protocols: CAN-FD for 2020 and newer G.M and Chrysler models, as well as DoIP for V.olvo, Land Rover/Jaguar, and B.MW F/G chassis. With integrated AutoAuth, you can diagnose 2018 and newer FCA cars equipped with S.GW. Note: CAN-FD and DoIP protocols require an additional obd2 cable. *Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data.
🔥[No extra software fee. Works on 90 vehicle brands.] Most OBD2 scanners work with vehicles manufactured after 2001. However, the LUNCH OBD2 scanner is compatible with OBDII-equipped vehicles built after 1996 and works with more than 90 vehicle brands. One-click lifetime updates over WIFI 2.4&5.0Ghz keep the car software current and ensure constant coverage additions, diagnose vehicles from 1996 to 2026 with a massive global database. Android 8.1 ensures lightning-fast boot-up and processing.
[Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X V3.0 to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership. Generate vehicle health reports with one click and share them via email over Wi-Fi to help avoid blind maintenance. And will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
[Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools show real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis（or 4-in-1 merged waveform graph),you can save, share, print, or email the overall inspection report for easier analysis.🔥Code Search,DTC Library provide massive information. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals.

SaleBestseller No. 3

LAUNCH X431 CRP919EBT 2026 Wireless Bidirectional Scan Tool, All-in-One Full System OBD2 Scanner, ECU Coding, 35+ Services, CANFD&DOIP, FCA AutoAuth, VAG Guide, 2Yrs Free Update, Upgraded of CRP919E

🔥【2026 TOP HARDWARE AND SOFTWARE UPGRADE，UPGRADED OF CRP919E】LAUNCH scanner CRP919EBT wireless obd2 scanner has upgraded TOP HARDWARE CONFIGURATION and ADD NEWEST FUNCTIONS. The more FASTER and SMARTER CRP919EBT with 🔥Bluetooths & USB 2-in-1 connect🔥Android 10.0 OS🔥2.0Ghz 4 core high efficiency processor 4GB RAM+64GB ROM large storage🔥6300mAh large battery, more stable and longer lasting diagnostics🔥VAG Guided🔥ECU Code🔥Bi-directional Control🔥35+ Resets🔥CANFD&DOIP🔥FCA AutoAuth🔥Full System Diagnostics🔥2 Yrs Update🔥Newly add BST360 battery tester & I-TPMS & VSP600 endoscope🔥23+ Languages. Provide an unparalleled diagnostic experience at an affordable price.
🚗【CAN FD & DOIP & FCA, SUPER PROTOCOL】LAUNCH X431 CRP919EBT is equipped with the DBSCAR VII Bluetooth connector supporting CANFD and DoIP. The CRP919EBT automotive diagnostic scanner supports CAN FD protocol (compatible with post-2020 GM vehicles). It also meets DoIP protocol requirements (adapter sold separately) for compatibility with BMW (E & F chassis) models from 2017 onward. Autoauth for FCA SGW supports FCA vehicles including Chrysler models from 2017 and later.
✔️【ADVANCED ECU CODE, ADAPTATION, CALIBRATION & INITIALIZATION】The LAUNCH X431 CRP919EBT automotive scanner delivers ‌exceptional ECU code capabilities‌ for customized vehicle setups. It provides ‌dealer-level functionality‌ to streamline maintenance and repairs, enabling ‌ECU matching and learning for enhanced customization.
👍【BIDIRECTIONAL CONTROL, 4000+ ACTIVE TESTS】LAUNCH OBD2 scanner CRP919EBT features bi-directional control - the most demanded capability among mechanics. When headlights or windows malfunction, repairs can be costly. With CRP919EBT, execute ECU commands and assess repair status through systems including ABS, windows, valves, wipers, and headlights - streamlining diagnostics while slashing repair expenses.
🥇【35+ MOST POPULAR RESET SERVICE FOR 160 MAKES】Same as Snap-on scanners, CRP919EBT scan tool delivers 35+ reset functions for 160+ vehicle models, including: service oil reset, throttle adaptation, steering angle calibration, brake pad replacement code, tire pressure reset, ABS bleeding, battery registration, gear signal learning, and injector code, etc.

This product presentation was made with AAWP plugin.

Last update on 2026-05-13 / Affiliate links / Images from Amazon Product Advertising API

Buffer Email Facebook Flipboard Hacker News LinkedIn Messenger Mix Pinterest Print Reddit SMS Telegram Tumblr X VK WhatsApp Line Xing Threads Bluesky Copy Mastodon Nextdoor