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NHTSA ID Number: 11028353

Manufacturer Communication Number: IK0800684

TSB/Document Date: 2026-02-05


Summary

This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM) modules, can experience loss of RPM functionality as well as other electrical system concerns. Kernel 753 was released to DLB on 6/26/2025 to address these concerns.


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Major System:
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Language:

CANADA, UNITED STATES
ISIS, Bus ISIS, FleetISIS, Body Builder,
NotSIR

Document ID: IK0800684
Revision:

1

Electrical

Created:
Last
Modified:

6/26/2025

Author:

Sean
McGannon

English

Other Languages: NONE
Viewed:

1/29/2026

748
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Title : Erratic BCM and RPM Behavior with Kernel 747-752
Applies To : All MV, HV, HX with RPM modules

CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
01/29/2026 - Added note for issue with kernel 756
06/27/2025 - Initial Article Release

DESCRIPTION
This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built
after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM)
modules, can experience loss of RPM functionality as well as other electrical system concerns. Kernel 753 was released to DLB on 6/26/2025 to
address these concerns.

Note: as of 1/26/26 we are aware of the same issue on kernel 756 that DLB is currently updating
BCMs to. Kernel 757 is expected to be available in DLB by 2/6/26. Do not update BCMs on
vehicles with RPM modules until that is available. If you have already updated to 756, revert the
BCM to an older configuration or start a programming case file for assistance with installing a
different kernel.
SYMPTOM(s)
Diagnostic Trouble Code(s) & Dashboard Indicator Light(s):
SPN

FMI

Fault Description

520469

14

RPM 1 Channel 1 Analog Input Data Unavailable

520471

14

RPM 1 Channel 2 Analog Input Data Unavailable

520473

14

RPM 1 Channel 3 Analog Input Data Unavailable

520475

14

RPM 1 Channel 4 Analog Input Data Unavailable

520477

14

RPM 1 Channel 5 Analog Input Data Unavailable

520479

14

RPM 1 Channel 6 Analog Input Data Unavailable

520481

14

RPM 2 Channel 1 Analog Input Data Unavailable

520483

14

RPM 2 Channel 2 Analog Input Data Unavailable

520485

14

RPM 2 Channel 3 Analog Input Data Unavailable

520487

14

RPM 2 Channel 4 Analog Input Data Unavailable

520489

14

RPM 2 Channel 5 Analog Input Data Unavailable

520491

14

RPM 2 Channel 6 Analog Input Data Unavailable

520493

14

RPM 3 Channel 1 Analog Input Data Unavailable

520495

14

RPM 3 Channel 2 Analog Input Data Unavailable

520497

14

RPM 3 Channel 3 Analog Input Data Unavailable

520499

14

RPM 3 Channel 4 Analog Input Data Unavailable

520501

14

RPM 3 Channel 5 Analog Input Data Unavailable

520503

14

RPM 3 Channel 6 Analog Input Data Unavailable

520505

14

RPM 4 Channel 1 Analog Input Data Unavailable

520507

14

RPM 4 Channel 2 Analog Input Data Unavailable

520509

14

RPM 4 Channel 3 Analog Input Data Unavailable

520511

14

RPM 4 Channel 4 Analog Input Data Unavailable

520513

14

RPM 4 Channel 5 Analog Input Data Unavailable

520515

14

RPM 4 Channel 6 Analog Input Data Unavailable

520517

14

RPM 5 Channel 1 Analog Input Data Unavailable

520519

14

RPM 5 Channel 2 Analog Input Data Unavailable

520521

14

RPM 5 Channel 3 Analog Input Data Unavailable

520523

14

RPM 5 Channel 4 Analog Input Data Unavailable

520525

14

RPM 5 Channel 5 Analog Input Data Unavailable

520527

14

RPM 5 Channel 6 Analog Input Data Unavailable

520529

14

RPM 6 Channel 1 Analog Input Data Unavailable

520531

14

RPM 6 Channel 2 Analog Input Data Unavailable

520533

14

RPM 6 Channel 3 Analog Input Data Unavailable

520535

14

RPM 6 Channel 4 Analog Input Data Unavailable

520537

14

RPM 6 Channel 5 Analog Input Data Unavailable

520539

14

RPM 6 Channel 6 Analog Input Data Unavailable

520541

14

RPM 7 Channel 1 Analog Input Data Unavailable

520543

14

RPM 7 Channel 2 Analog Input Data Unavailable

520545

14

RPM 7 Channel 3 Analog Input Data Unavailable

520547

14

RPM 7 Channel 4 Analog Input Data Unavailable

520549

14

RPM 7 Channel 5 Analog Input Data Unavailable

520551

14

RPM 7 Channel 6 Analog Input Data Unavailable

Customer Observations or Concerns:
All inputs and outputs through RPM modules do not function
Switches or indicator lights tied to RPM inputs or outputs can fast flash red
Dome/panel/marker lights flashing
Windshield wipers turning on without command
Warning lights in the cluster after adjusting the rear HVAC settings
Rear HVAC fan and temp display showing erratically in the cluster
Relays clicking/cycling in the cab and sleeper PDM

SPECIAL TOOLS / SOFTWARE

Tool Description

Tool Number

Diamond Logic® Builder

Comments

Instructions

EZ-Tech Software

REPAIR STEP(s)

1. Connect to the vehicle with DLB software with the ignition key on.
NOTE: DLB will automatically download the latest kernel when launching. It is recommended to restart DLB with an internet connection before
starting programming.
2. With the correct VIN selected, hit the update all button (Figure 1, Item 1).

Figure 1: DLB Select Tab
Item 1: Update All Button
3. Verify the selected kernel shows as 753 or later (Figure 2, Item 1), then hit the program button (Figure 2, Item 2).

Figure 2: Preparing for Programming

Item 1: Selected Kernel Version
Item 2: Program Button
4. After programming is complete, verify the detected BCM version matches the selected and shows kernel 753 or later (Figure 3, Item 1).

Figure 3: After Programming
Item 1: Detected Kernel currently programmed to
BCM
5. Verify the function of the truck and return to service.

WARRANTY INFORMATION
Warranty Claim Coding:
Refer to the Warranty Coding Manual for Group and Noun Codes.

Standard Repair Time(s):
Refer to the SRT Manual for Repair Times

OTHER RESOURCES
Master Service Information Site

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Copyright © 2026 NavistareBay logo, Inc.

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TSB/Document ID: IK0800684

Replacement Service Bulletin Number:

MFR Communication Date: 2026-01-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

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